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7 May 2019 by María Belén
Dear guest, Thank you for stay with us and for taking your time to rate our services. We are so glad to know you enjoyed our facilities and our staff was so helpful and friendly. We hope to see you again on your next visit to Guayaquil. Best regards,
Grand Hotel Guayaquil, Ascend Hotel Collection offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business centre, 7 meeting rooms, and coworking spaces are available. Event space at this hotel measures 9149 square feet (850 square metres) and includes a conference centre. A rooftop terrace, spa services, and an arcade/games room are also featured at the family-friendly Grand Hotel Guayaquil, Ascend Hotel Collection. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking and valet parking are free. This 4-star Guayaquil hotel is smoke free.
Available in some public areas: Free WiFi
Valet parking (surcharge)
Grand Hotel Guayaquil, Ascend Hotel Collection offers 181 air-conditioned accommodations with minibars and a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
La pepa de oro – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
La Tortuga – This bar specialises in international cuisine and only serves dinner. Happy hour is offered. Open daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages and massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Grand Hotel Guayaquil, Ascend Hotel Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and access to the heated pool
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking and access to the heated pool. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
