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Hotel Castell

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Castell

Triple Room | 1 bedroom, minibar, in-room safe, iron/ironing board
Front of property
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Basic Single Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Cdla. Kennedy, N Av. Miguel H. Alcívar & Ulloa cnr, Guayaquil, Guayas
  • World Trade Center
    6 min walk
  • San Marino Mall
    14 min walk
  • Mall del Sol Shopping Center
    14 min walk
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    5 min drive

Room options

View all photos for Romantic Room, Park View

Romantic Room, Park View | 1 bedroom, minibar, in-room safe, iron/ironing board

Romantic Room, Park View

  • 15 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | View from room

Basic Single Room, 1 Bedroom

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Triple Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Double Room, 1 Bedroom

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Twin Room

  • 20.0 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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Front of property
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The price is €38
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Hotel Sada

About this property

Hotel Castell

Suburban Guayaquil hotel in Kennedy with free breakfast
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a conference centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available once per stay.
Hotel Castell offers 48 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Guayaquil hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided once per stay.

During your stay at Hotel Castell, you're just a quick walk from World Trade Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Restaurante Dona Moon
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of World Trade Center and Antonio Neumane Park
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes a conference centre. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Castell. Self parking is free.

This 3-star Guayaquil hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Restaurante Dona Moon – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open 24 hours.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Dona Moon

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (646 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 11 per vehicle
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hotel Castell offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Hotel Castell.

Property is also known as

Castell Guayaquil
Hotel Castell
Hotel Castell Guayaquil
Hotel Castell Hotel
Hotel Castell Guayaquil
Hotel Castell Hotel Guayaquil

Hotel Castell Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 123 reviews" "
Rating 8 - Good. 51 out of 123 reviews" "
Rating 6 - Okay. 23 out of 123 reviews" "
Rating 4 - Poor. 7 out of 123 reviews" "
Rating 2 - Terrible. 6 out of 123 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Juping

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to airport
Stayed 2 nights in Sep 2023

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

4/10 Poor

Robin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Manuel

Liked: Staff & service, property conditions & facilities
The bed is to dirty
Stayed 1 night in Jan 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Gregorio

Stayed 2 nights in Apr 2022

10/10 Excellent

Katty

Business traveller
Liked: Cleanliness, staff & service, amenities
Cómodo, confortable, buena ubicación.
Stayed 1 night in Apr 2022

6/10 Okay

Humberto

Disliked: Cleanliness, amenities
?
Stayed 1 night in Apr 2022

8/10 Good

SANTIAGO

Business traveller
Liked: Staff & service, property conditions & facilities
Excelente ubicación, motivos laborales.
Stayed 3 nights in Jan 2022

10/10 Excellent

Maria G

Stayed 2 nights in Jan 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to city, shopping and banks.
Stayed 2 nights in Mar 2021

4/10 Poor

JOSEPH, Cartagena

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Ubicacion es ok, cama y colchon no son lo que se ve en la foto todo es viejo el colchon es viejo y duro no se puede dormir este hotel no ee lo que ensena en las fotos DEBERIAN CAMBIIAR LAS CAMAS ES UN AZCO!!! basura de camaa
Stayed 1 night in Dec 2020

10/10 Excellent

Joe, Guayaquil

Business traveller
Liked: Cleanliness, staff & service
Update room and bathroom, downtown Guayaquil at best price wirh that super breakfast,, no need paid high price iin others properties, feel home, secure,,,
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
This is the third time that the credit card machine at the reception is not working properly. I had to go to find an ATM outside about 10 minutes walk. And the front desk person wasn't helpful. The rooms are outdated. I had to ask the reception to change my room because some blinds were missing and people could literally see me from the streets. And no one apologized. i will not go back at this hotel and do not recommend it.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

MaríaMer, Quito

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olvidé algo en la habitación y fueron muy cuidadosos y honestos para guardarla hasta que regresé la siguiente semana.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
slept well
Very clean and friendly, with the most comfortable bed in our SA trip to date. Recommend.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, solid place to stay
Nothing fancy, but a good, comfortable place to stay.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served my purpose being there close to mall and airport
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Susan, Dallas, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff nice breakfast buffet delicious coffee less than 10 minutes from airport
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel. Staff is helpful. Travelled there for work.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018