4/10 Poor
Gina L.
1 Dec 2024
Disliked: Cleanliness
Gross
This was our 1st time staying in Gulf Shores. The listing was not as pictured on Vrbo. Check in was a breeze you get everything a couple of days in advance that was a plus. On arrival When you 1st walk in, there was a very strong musty smell. As to proceed to enter we noticed the flooring was warped and damage to the flooring, closet door was dented in, sliding glass door in bedroom would not lock, the screen on the back deck was hanging.I contacted the owner she was able get maintenance out the next day. I went and got cleaning supplies to do some lite cleaning to try and get the smell out. We had intentions to grill but that was a no. The grill was nasty and rusty. The bedding was nasty did not smell clean. I rewashed everything we would be using as well as washed everything before we left to insure the next guest had clean sheets and towels. I could go on and on with things. At the end of the day I was just grateful to be with my family. If I was the owner I would definitely look into hiring a new cleaning service and maintenance. The gentleman that came out to look did say he knew the screen had been damaged but he hadn’t been there in a while.
I’m not putting all the blame on the property owner. She hires ppl to do these things and if they don’t bring it to her attention she cant do nothing about it.
The pillows need to be updated when stripping my daughter’s pillows it was nasty and orange.
Gina L.
Stayed 5 nights in Nov 2024