4/10 Huono
Megan H., Bridgeport, United states
6.4.2025
Location was perfect
We arrived Monday March 31st and checked out April 5th . When we arrived the downstairs air was not working and we contacted them immediately and it came on for 20 minutes and then stopped working again . We contacted them again no response . Tuesday morning we contacted them and they told us they would reach out to the local team and someone would contact us . Wednesday the local team reached out and came to look at it and once again got it working for 20 minutes and shut off we immediately let them know again that we didn’t have air and we did everything we could flipped the breakers unhooked it and still no so luck we followed their instructions and we communicated with them from Monday to Thursday when we finally got the local team to send out the service repairman at 4pm and he got us up and going . The repairman let us know it was not our fault as the upstairs air was about to stop working because the drain valves or hoses were clogged and it was flipping the safety switch to shut off . With 7 teenagers and 3 adults it was very warm especially when we cooked in the house . They have yet to call and make it right as we were without air for 4 days downstairs . The pool heater was out which it was never stated with VRBO that it was not working or I would have found something else as it was a bit chilly in the evenings when they wanted to night swim. The location was perfect not far from the beach which was a plus with 7 teenagers and they had plenty of beds .
Megan H.
Yöpyi 5 yötä maaliskuussa 2025