6/10 Okay
Patti K.
1 Dec 2024
Lemonade Stand, Gulf Shores, AL
The property had a massive amount of room for our large family for a Thanksgiving getaway. The management company was very responsive throughout the entire reservation process, as well as check-in and during our stay.
We paid for the pool to be heated for our entire stay, but when we arrived, the pool was dirty and the heat was not on. It did not get warm until the following morning.
We had issues with running the dishwashers, and on Thanksgiving day, a technician showed up to assist. He was able to get them running after flipping a breaker. However, we had great difficulty trying to run them even after he left. They would turn on for a few minutes and then turn off again after many tries. Eventually we were able to run two loads but we still don't know what we did to make it happen. The tech asked if we were having any other problems, and I told him that we had discovered that, because the insulation was missing from around the main oven doors, the ovens did not work well or cook evenly. That was very problematic for two turkeys and all the sides that go along with the Thanksgiving dinner.
Also noted by several members of the group were electrical outlets around the house either not working or old (worn to the point where plugs would not stay in). Additionally, there were quite a few live roaches around the house and ants coming in through cracks in the mortar of the backsplash of one of the kitchen sinks. We almost lost our pies and cakes to them.
Patti K.
Stayed 4 nights in Nov 2024