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Chalet

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 2 King Beds Maximum Occupancy 2 Max

Family Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Shared Dormitory

Bed Count 5 King Beds Maximum Occupancy 5 Max

Family Cottage

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Thavill Retreat Hagiang, you'll be close to Waterfall No. 6. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • Just a 5-minute drive from Waterfall No. 6 and 5 minutes from Hà Giang Provincial Museum
  • Free airport shuttle service
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

About the Thavill Retreat Hagiang

Location km 4, Ha Giang, Hagiang city 20112

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at the luxury Thavill Retreat Hagiang. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. A complete renovation of Thavill Retreat Hagiang was completed in June 2022. Smoking is allowed in designated areas at this 5-star Ha Giang lodge.

  • 1 guestroom or unit
  • Built in 2014
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

At Thavill Retreat Hagiang, shared accommodation offers air conditioning, is accessible via exterior corridors and includes private pools and private plunge pools. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. Guests can make use of the in-room fridges, microwaves and rice cookers. Rooms have detached private bathrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Accommodation is shared
  • Private bathrooms are not in room
  • Private pool
  • Communal kitchen access
  • Dining room
  • Sitting area
  • Select Comfort beds
  • In-room dining (limited hours)
  • Private fenced garden
  • Fridge
  • Microwave
  • Oven
  • Stovetop
  • Rice cooker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Combined shower/bath
  • Hydromassage showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Portable fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Children's dressing gowns
  • Children's slippers
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 10:00 AM. The lodge hosts a free manager's reception daily.

Thavill Retreat Hagiang has a restaurant on site.

Late-night fare is available from room service (during limited hours).

A hosted evening meal is available for a surcharge daily.

Nearby Activities

Recreational amenities at the lodge include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Scooter/moped rentals nearby

Spa Services

Private bath/onsen services include an outdoor private bath (in communal space).

  • Outdoor private bath in communal space (no mineral springs)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 1:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 12:30 AM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

Thavill Retreat Hagiang offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair

This property only accepts cash

Long-term renters welcome

This property uses a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property only accepts cash. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

  • Grey water recycling system
  • One child stays free
  • Annual carbon offsets
  • Humane animal treatment
  • Car recommended
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Long-term renters welcome
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Cash-only property
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Cash deposit required
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: USD 46.36 (return)
  • Airport shuttle transfer per child: USD 25 (return), from 6 to 17 years old
  • Firewood fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 30 per cent of room rate for check-in between 9:00 AM and 10:30 AM
  • Kitchen/kitchenette fee: USD 30 per day
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 5 per day
  • High chair fee: USD 0 per day
  • Laundry fee: USD 10 per day
  • Towels fee: USD 2 per person, per night (or guests may bring their own)
  • Firewood fee: USD 10 per night
  • Hosted evening meal: USD 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Thavill Retreat Hagiang Lodge
  • Thavill Retreat Hagiang Ha Giang
  • Thavill Retreat Hagiang Lodge Ha Giang

You should know

  • The seasonal pool will open in January and close in December.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.