Skip to main content
Beginning of main content

Enter dates to see availability

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double or Twin Room, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room, Non Smoking, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at City Bay Palace Hotel, you're just a quick walk from Halong Bay Marina. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute walk from Halong Bay Marina and 3 minutes on foot from Long Tien Pagoda
  • Airport shuttle service available for a fee

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly City Bay Palace Hotel. An airport shuttle (available on request) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3-star Ha Long hotel.

  • 1 building
  • 58 guestrooms or units
  • 14 levels
  • Built in 2013
  • Breakfast available (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cai Lan Station (8.9 km / 5.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

City Bay Palace Hotel offers 58 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. This Ha Long hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Bath or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free breakfast.

On-site venue – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Kayaking nearby
  • Boat tours nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 72 hours prior to check-in.

This property does not have a front desk.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 210000.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 72 hours prior to check-in.

  • One child stays free
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result must be of specific type(s): PCR
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 1
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • No front desk
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1700000 per vehicle (one way)
  • Rollaway bed fee: VND 210000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Bay Palace
  • City Bay Palace Halong
  • City Bay Palace Hotel
  • City Bay Palace Hotel Halong
  • City Bay Palace Hotel Ha Long
  • City Bay Palace Ha Long
  • City Bay Palace
  • Hotel City Bay Palace Hotel Ha Long
  • Ha Long City Bay Palace Hotel Hotel
  • Hotel City Bay Palace Hotel
  • City Bay Palace Hotel Hotel
  • City Bay Palace Hotel Ha Long
  • City Bay Palace Hotel Hotel Ha Long

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
url importing http://www.ebookers.fi/Ha-Long-Hotels-City-Bay-Palace-Hotel.h8408058-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Ha-Long-Hotels-City-Bay-Palace-Hotel.h8408058-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.fi/Ha-Long-Hotels-City-Bay-Palace-Hotel.h8408058-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.