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Golden Gem Tuan Chau Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Golden Gem Tuan Chau Hotel

View from property
In-room safe, desk, blackout curtains, soundproofing
Reception
Property entrance
Aerial view

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
27-28 Block A, South Side Tuan Chau, Tourist Wharf, Ha Long, Quang Ninh, 10000
  • Tuan Chau Beach
    4 min walk
  • Dolphin Club
    9 min walk
  • Tuan Chau Amphitheater
    13 min walk
  • Haiphong (HPH-Cat Bi)
    44 min drive

Room options

View all photos for Executive Room

Executive Room | In-room safe, desk, blackout curtains, soundproofing

Executive Room

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 2 Queen Beds

  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (143)
The price is €59
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Golden Gem Tuan Chau Hotel

Bayside hotel with 24-hour front desk and restaurant
A restaurant, dry cleaning and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance and a TV in a common area are on-site.
Golden Gem Tuan Chau Hotel offers 36 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Golden Gem Tuan Chau Hotel, you're just a quick walk from Tuan Chau Beach. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 4-minute walk from Tuan Chau Beach and 13 minutes on foot from Tuan Chau Amphitheater
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Golden Gem Tuan Chau Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Ha Long hotel.

On-site venue – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • Free beach cabanas
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: VND 200000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: VND 200000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Golden Gem Tuan Chau Hotel Halong
Golden Gem Tuan Chau Halong
Golden Gem Tuan Chau Hotel Ha Long
Golden Gem Tuan Chau Ha Long
Golden Gem Tuan Chau
Hotel Golden Gem Tuan Chau Hotel Ha Long
Ha Long Golden Gem Tuan Chau Hotel Hotel
Hotel Golden Gem Tuan Chau Hotel
Golden Gem Tuan Chau Ha Long
Golden Gem Tuan Chau
Golden Gem Tuan Chau Hotel Hotel
Golden Gem Tuan Chau Hotel Ha Long
Golden Gem Tuan Chau Hotel Hotel Ha Long

Golden Gem Tuan Chau Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

8.6/10

Cleanliness

3.4/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Gent Moo

Liked: Cleanliness
Disliked: Staff & service, room comfort
Golden Gem Hotel. Ha long . Tuan Chau Island.
It's cheap businesses attitude. Unfriendly, unhelpful, doesnt feel welcoming as a hotel guest , and unprofessional. The hotel can't even give you a free bottle of mineral water in your hotel room. No toilet paper etc..They will charge you every penny they could. What a cheap businesses model..

8/10 Good

Stephannie

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is new. There were not many other guests. The area is under renovation. It’s fine for a one night stay before your ha long cruise. The hotel itself is good with spacious rooms.

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
チェックイン時にスタッフはスマホでゲームをしながらのチェックインでパスポートも確認をするまで提示する必要がなかった 24時間在中となっているがスタッフほとんど見かけず、誰でも入れる自動ドアになっておりセキュリティに問題があった 英語が通じるスタッフは1人のみでいついるのかも不確かでスタッフガチャ状態、コミュニケーションに問題がある施設 ツアーや観光の情報など当然なく、Wi-fiはスタッフも原因不明でよく途切れる 周りは寂れたホテル街のような感じでコンビニは徒歩10分圏内に一つだけ 部屋は綺麗だが扉が閉まらなかったり、アメニティが空っぽだったり居抜きで買った後修理をしていないような状態 1泊1000円程であれば泊まる価値はあるのかもしれない
Stayed 2 nights in Aug 2019