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Halong Plaza Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Halong Plaza Hotel

Front of property – evening/night
Outdoor pool
Lobby
Front of property – evening/night
2 restaurants, breakfast served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Pool
  • Gym
  • Spa

Explore the area

Map
8 Ha Long Road, Bai Chay Ward, Ha Long, Quang Ninh
  • Ha Long International Cruise Port
    9 min walk
  • Queen Cable Car Ocean Terminal
    16 min walk
  • Dragon Park
    17 min walk
  • Haiphong (HPH-Cat Bi)
    48 min drive

Room options

View all photos for Deluxe Double Room, Sea View

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, Sea View

  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite with Sea View, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite with Sea View, 1 King Bed

  • 78 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Twin Room, Sea View

Premium Twin Room, Sea View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Twin Room, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Sea View

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Twin Room, Sea View

  • 42 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite with Sea View, 1 King Bed

Executive Suite with Sea View, 1 King Bed | Living room | 40-inch LCD TV with satellite channels, TV, smart speakers

Executive Suite with Sea View, 1 King Bed

  • 80 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, Sea View

Superior Twin Room, Sea View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Twin Room, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Double Room, Sea View

Premium Double Room, Sea View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Double Room, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Double Room, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About this property

Halong Plaza Hotel

Hotel with 2 restaurants, near Dragon Park
Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Halong Plaza Hotel offers 200 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 40-inch LCD televisions come with premium satellite channels and smart speakers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Ha Long hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 8 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms. Services include massages.
During your stay at Halong Plaza Hotel, you're just a quick walk from Cua Luc Bay. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Dragon Park and a few minutes from Bai Chay Beach
  • Airport and local-area shuttle service available for a fee
Halong Plaza Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Halong Plaza Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Ha Long hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Four Seasons – This restaurant serves breakfast, lunch and dinner. Happy hour is offered.
Bay View – Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Plaza Bar – This bar overlooks the ocean. Happy hour is offered. Open 24 hours. Open daily.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 560,000 for adults and VND 230,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay View
  • Four Seasons
  • La Plaza Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 10 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 1000000
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 1000000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 22 January 2025 to 17 November 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Halong Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 600000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 560000 for adults and from VND 230000 for children
  • Airport shuttle fee: VND 2200000 per room (one way)
  • Early check-in fee: VND 1000000 (subject to availability)
  • Late check-out fee: VND 1000000 (subject to availability)
  • Rollaway bed fee: VND 600000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Halong Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Halong Plaza
Halong Plaza Hotel
Hotel Halong Plaza
Halong Plaza Bay
Halong Plaza Hotel Hotel
Halong Plaza Hotel Ha Long
Hotel Halong Plaza Hotel Ha Long
Ha Long Halong Plaza Hotel Hotel
Hotel Halong Plaza Hotel
Halong Plaza Hotel Ha Long
Halong Plaza Ha Long
Halong Plaza Hotel Hotel Ha Long

Halong Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 192 reviews" "
Rating 8 - Good. 76 out of 192 reviews" "
Rating 6 - Okay. 29 out of 192 reviews" "
Rating 4 - Poor. 6 out of 192 reviews" "
Rating 2 - Terrible. 4 out of 192 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Anatol, Aldinga Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean well maintained great size rooms great food and location
Stayed 4 nights in May 2024

10/10 Excellent

Leashelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth it
The whole experience was amazing. Great staff, delicious food and a free upgrade. Pool was beautifully refreshing and clean Definitely stay again
Stayed 2 nights in Mar 2024

6/10 Okay

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Oliver, Carnegie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great, but alas, the entire area was empty of people. Simply, no tourists (November). Breakfasts were phenomenal, cleaning was great, air condition was not that great and often we felt cooked at night. overall, highly recommended.
Stayed 7 nights in Nov 2023

10/10 Excellent

pa pa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good seevice
Stayed 2 nights in Sep 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, friendly and helpful staffs, centrally located. The breakfast buffet has so many options. They even packed breakfast for us on the go because we have to leave at 6 am.
Stayed 1 night in Mar 2023

10/10 Excellent

Briar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location and amazing buffet . Staff was very friendly and helpful!
Stayed 1 night in Jan 2023

10/10 Excellent

Ang Wei

10/10 Excellent

Julian P P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, staff excellent. Occupancy low due to Coronavirus, but still very enjoyable.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Wouldn't bother
Arrived during coronavirus worries so very empty hotel and you would have thought the hotel would have been keen to have tourists. However I had the usual Seaview debacle. I booked a Seaview and they were so many rooms available. I was given a bridgeview and was then offered a charge to have a Seaview which I refused to pay. Eventually got given one of the many of the sea view rooms. Ask for a late check-out and they wanted to charge almost the equivalent of a whole night even though the hotel was barely occupied. Was offered 2 hours for free. Customer care completely lacking, all about taking your money
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the room of the bay, the bridge, cable car and big wheel were amazing. The Executive suite was superb. Food was good. Reception service brilliant. Massage excellent.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ok the only thing i don’t like is when I got a massage at the hotel and the masseuse was rude and she kept on pinching me instead of massaging . Overall that was a traumatic experience for me
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel, Thanks good foods, great breakfast place are very clean,staffs are very professional and very friendly and very helpful !
Stayed 1 night in Jan 2020

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Underwhelmed. 1 or 2 nights max.
We were a little disappointed with the overall experience at the Halong Plaza hotel. It was off to a poor start when the driver we had organised through the hotel to transfer us from the airport was falling asleep at the wheel! When we raised with the hotel they said it was an external service and so nothing to do with them. I asked to speak to reception manager and he did eventually apologise and upgraded us to the 12th floor and a nice view of the bay, which was appreciated. Lovely view of the rainbow bridge which is beautiful at night. Very little options for food in the daytime as everything closed in the vicinity so we used hotel restaurant but were disappointed with mistakes in the order e.g. I ordered chicken with banana and bacon which came plain. When I asked they said they were out of bananas and presented a side plate of cold bacon. Unimpressed. We tried the bar for happy hour and asked for their advertised 'cocktail of the week', a simple mojito, and the woman behind the bar didn't know what one was so we had spirit and mixer instead for ease. The area is practically a ghost town (we do appreciate Sept is not peak season) and very few people around, we were glad we only booked 2 nights. The hotel did help us organise the Halong bay boat tour which was stunning and reasonable price. A real highlight. Good size pool and extensive gym. The room was very spacious and the bed comfortable. The rainfall shower was very basic and lacked power, nothing special.
Stayed 2 nights in Sep 2019

2/10 Terrible

Robert, Seattle

Travelled with family
Disliked: Staff & service, amenities
This is a beautiful property ruined by HORRIBLE management. I cannot tell you how much the Halong Plaza Hotel seeks to rip off its customers. They cancelled excursions after I booked and paid for them. After their screw up caused me to change my vacation plans, they charged me for a night that I did not say....even though it was their fault. I had laundry done and it cost MORE than any hotel I have ever stayed at in my life. ALMOST $10USD per piece. The front desk manager is the worst I have ever met in my 40 years of travelling. NOTE: I have NEVER given a HORRIBLE rating in my life to any hotel......Halong Plaza has earned that reputation!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Ken, Manchester

Travelled with partner
Stayed 2 nights in Jul 2019

6/10 Okay

Paul

Liked: Cleanliness
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old hotel that needs a makeover into 2019. That said, the staff were extremely polite and helpful, the room was quite large (a lot of spare space - was there a sofa missing??) and clean, the pool was wonderful, and the gym was great. It just needs a new paint job and more current decor. Location was about 2kms from any food outlet.
Stayed 1 night in Jun 2019

10/10 Excellent

Siying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Eun Kwang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. Above expectation.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good location with nice sea view. Spacious room however not at the top condition.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with amazing breakfast and incredible staffs! The staffs were extremely helpful and assisted us to find a hospital at night!
Stayed 1 night in Nov 2018