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The Tray Hotel

4.0 star property

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Photo gallery for The Tray Hotel

City view
Nam Cuong Suite | Minibar, in-room safe, desk, blackout curtains
Reception hall
Exterior
Indoor pool

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Pool
  • Breakfast available
  • Gym

Explore the area

Map
47 Lach Tray, Ngo Quyen, Hai Phong
  • Lach Tray Stadium
    ‪5 min walk‬
  • Hai Phong Opera House
    ‪17 min walk‬
  • Aeon mall lê chân hải phòng
    ‪4 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪7 min drive‬

Room options

View all photos for Nam Cuong Suite

Nam Cuong Suite | Minibar, in-room safe, desk, blackout curtains

Nam Cuong Suite

  • City view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Living area | Flat-screen TV

Junior Suite

  • City view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout curtains

Superior Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

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Outdoor pool, pool umbrellas, pool loungers

Mercure Hai Phong

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (109)
The price is €57
for 1 room
includes taxes & fees
13 May - 14 May
Mercure Hai Phong

About this property

The Tray Hotel

Suburban hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Tray Hotel offers 78 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy.
During your stay at The Tray Hotel, you're just a quick walk from Lach Tray Stadium. Free WiFi in public areas, free valet parking and 2 restaurants are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with Thai massages, reflexology or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 5 minutes on foot from Lach Tray Stadium and a 3-minute drive from Du Hang Pagoda
  • Airport shuttle service available for a fee
The Tray Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 1184 square feet (110 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the business-friendly The Tray Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Hai Phong hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 285,000 for adults and VND 190,000 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Fenced pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,184 square foot of space)

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Tray Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 405000.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 285000 for adults and from VND 190000 for children
  • Rollaway bed fee: VND 405000.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Nam Cuong Haiphong
Nam Cuong Hotel
Nam Cuong Hotel Haiphong
Nam Cuong Hai Phong Hotel
Nam Cuong Hai Phong
The Tray Hotels
The Tray Hotel Hotel
The Tray Hotel Hai Phong
Nam Cuong Hai Phong Hotel
The Tray Hotel Hotel Hai Phong

The Tray Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Van Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Loc

Stayed 2 nights in May 2024

2/10 Terrible

Sattha

Stayed 3 nights in Jan 2024

2/10 Terrible

Sattha

Stayed 3 nights in Jan 2024

10/10 Excellent

gwang soon

Stayed 2 nights in Feb 2023

4/10 Poor

Mingoo

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not a good service

Night staff was not nice at the furst day and he cheated the currency conversion. I found that out on the next day. He wasn't nice on the second day either. I also booked a taxi but the taxi came 30 mins late so I was almost late for my flight. Hotel was very expensive compare to its facilities and its service. Hot noodle breakfast was very good though.

8/10 Good

Mikael

Stayed 3 nights in Jan 2025

8/10 Good

YUKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
酒店設施較舊，房間有點霉味，入住當晚在房間還看到一隻大壁虎，床墊太軟，早餐選擇太少，幸好酒店周邊很多食店
Stayed 1 night in Jun 2019

8/10 Good

Mimi, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ヨーロッパの良き古さをイメージできる内装でした。 コストパフォーマンスは良いと思います。
Stayed 2 nights in Jul 2018