Grand Hotel Haikou (Managed by Accor)

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Dates

March 2025

April 2025

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
Bar
Pool
Spa
Breakfast available
Gym

Explore the area

256 Binhai Road, Xiuying District, Haikou, Hainan, 570311

Hainan International Convention and Exhibition Center
‪2 min drive‬
Holiday Beach
‪4 min drive‬
Hainan West Coast Golf Course
‪6 min drive‬
Haikou (HAK-Meilan Intl.)
‪44 min drive‬

Room options

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Ocean View

Ocean view
Sleeps 2
2 Single Beds

Junior Suite, 1 King Bed, Ocean View

Sea view
Sleeps 2
1 King Bed

Deluxe Suite, 1 King Bed

Sea view
Sleeps 2
1 King Bed

Executive Room, 2 Single Beds, Ocean View

Sea view
Sleeps 2
2 Single Beds

Deluxe Room, 2 Single Beds, Ocean View

Sea view
Sleeps 2
2 Single Beds

Superior Room, 2 Single Beds

Sleeps 2
2 Single Beds

Executive Room, 1 King Bed, Ocean View

Sea view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Oceanfront

Sea view
Sleeps 2
1 King Bed

Superior Suite, 1 King Bed, Ocean View

Sea view
Sleeps 2
1 King Bed

Superior Room, 1 King Bed

Sleeps 2
1 King Bed

Superior Room, 1 King Bed, Ocean View

Sea view
Sleeps 2
1 King Bed

Superior 2-bed Room

Sleeps 2
2 Single Beds

Elegant Sea-view Suite

Sleeps 3
1 King Bed

Deluxe Sea-view Suite

Sleeps 3
1 King Bed

180° Panoramic Double Bed Room

Sleeps 2
1 King Bed

Deluxe Sea-view Double Room

Sleeps 2
1 King Bed

Executive Sea-view Twin Room

Sleeps 2
2 Single Beds

Elegant Double Room

Sleeps 2
1 King Bed

Superior Sea-view Suite

Sleeps 3
1 King Bed

Family Suite

Sleeps 5
2 Single Beds and 1 King Bed

Family Friendly Queen Room - Sea-View

Sleeps 2
1 King Bed

Superior Queen Room

Sleeps 2
1 King Bed

Superior Sea-view Twin Room

Sleeps 2
2 Single Beds

Superior Sea-view Queen Room

Sleeps 2
1 King Bed

Family Friendly 2 Bed Room - Sea-View

Sleeps 2
2 Single Beds

180° Panoramic Twin Room

Sleeps 2
2 Single Beds

Deluxe Sea-view Twin Room

Sleeps 2
2 Single Beds

Elegant 2-bed Room

Sleeps 2
2 Single Beds

Executive Sea-view Queen Room

Sleeps 2
1 King Bed

Family Sea-view Interconnecting Room

Sleeps 4
2 Single Beds and 1 King Bed

Similar properties

Pool
Spa
Parking included
Free WiFi

for 1 room

includes taxes & fees

18 Mar - 19 Mar

About this property

Elegant beach hotel and outdoor pool

Catch some rays at the nearby beach or spend the day relaxing at Grand Hotel Haikou (Managed by Accor)'s full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.

Grand Hotel Haikou (Managed by Accor) offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Hot springs and an outdoor tennis court are featured at the hotel. An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. A variety of treatment therapies are provided, including hydrotherapy. There are hot springs on site.

With your stay at Grand Hotel Haikou (Managed by Accor), you'll be connected to the convention centre and within walking distance of Hainan International Convention and Exhibition Center. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.

Free WiFi and wired Internet
Free self-parking
Enjoy Chinese cuisine with ocean views at Shang Palace, one of the property's 3 restaurants
Buffet breakfast served daily for a fee
Take a swim in the indoor and outdoor pools or soak in the hot tub
Indulge with hydrotherapy at the spa
Services include a free children's club, dry cleaning/laundry and a concierge
On-site recreation includes hot springs, an outdoor tennis court and a gym
Just a 4-minute drive from Holiday Beach and 6 minutes from Hainan West Coast Golf Course
Airport shuttle service available for a fee

Grand Hotel Haikou (Managed by Accor) offers its guests a full-service spa, hot springs, and an outdoor tennis court. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 6611 meeting rooms, and limo/town car service. Event space at this hotel measures 26146 square feet (2429 square metres) and includes a conference centre. An outdoor pool, an indoor pool, and a children's pool are also featured at the luxury Grand Hotel Haikou (Managed by Accor). An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Haikou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Shang Palace – Overlooking the ocean and garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner.

Cafe Kool – Overlooking the ocean and garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner.

24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Free covered self parking on site
Onsite parking options include a garage

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 150 to 150 for adults and CNY 90 to 150 for children
3 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Cafe Kool
Shang Palace

Things to do

Children's pool
Free children's club
Full-service spa
Gym
Hot springs
Indoor pool
Outdoor pool
Outdoor tennis court
Playground
Sauna
Spa tub
Steam room

Family friendly

Children's pool
Free children's club
Indoor pool
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
6,611 meeting rooms
Conference centre (26,146 square foot of space)

Outdoors

Barbecue grill
Direct access to the beach
Garden
On the bay
On the boardwalk/promenade
Pool loungers
Terrace

Full-service spa

Hot springs
Hydrotherapy

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Pillow menu

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

40-inch flat-screen TV with cable/satellite channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Minibar
Restaurant dining guides

Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Grand Hotel Haikou (Managed by Accor)

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately CNY 150 to 150 for adults and CNY 90 to 150 for children
Airport shuttle fee: CNY 500 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Grand Hotel Haikou (Managed by Accor) offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Haikou Shangri-La

Shangri-La Haikou

Shangri-La Hotel Haikou

Shangri La Hotel Haikou

Shangri-La Hotel Haikou Hainan, China

Shangri La Haikou

Shangri La Hotel Haikou

Haikou Managed By Accor Haikou

Grand Hotel Haikou (Managed by Accor) Hotel

Grand Hotel Haikou (Managed by Accor) Haikou

Grand Hotel Haikou (soon to be Fairmont Haikou)

Grand Hotel Haikou (Managed by Accor) Hotel Haikou

Grand Hotel Haikou (Managed by Accor) Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

10/10 Excellent

Kevin, Vienna

24 Jun 2024

Stayed 4 nights in Jun 2024

10/10 Excellent

Leah

Travelled with group

12 Jul 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with sea views

The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.

Stayed 1 night in Jun 2020

8/10 Good

Qiong

Travelled with family

31 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

23 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

20 Oct 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Stunning hotel but service is lacking

Large and luxurious hotel, however, not particularly catered for international tourists due to the language barrier. There isnt really much in the vicinity of the hotel and most attractions are at least 30 mins away by taxi. Beach at the back of the hotel is left to be desired.

Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

10 Jun 2019

Liked: Staff & service

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

27 May 2019

Stayed 2 nights in May 2019

10/10 Excellent

IN SUN

6 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2019

6/10 Okay

Kheng Hiang

12 Apr 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

11 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property next to the beach

Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner

9 Feb 2019

Disliked: Cleanliness, amenities, property conditions & facilities

Very disappointed in this hotel. The hallways and rooms had a mildew/ moldy smell. Very happy with the restaurant staff our morning breakfast staff was excellent. Andy the chef was awesome.

Stayed 6 nights in Feb 2019

8/10 Good

James, Harbin, CN

5 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the class of Shangri-La you would expect

Description says designer toiletries are provided, but we found only generic ones. Hotel itself was fine, but public area maintenance could be improved.

Stayed 1 night in Jan 2019

8/10 Good

Eric, paris

31 Aug 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel and garden wonderful. Only issue was the mattress way to stiff for me.

Stayed 1 night in Aug 2018

10/10 Excellent

Andrew, Malaysia

23 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but too far from old town.

Really great stay. Beautiful surrounding, great staff. Nice view.

Stayed 7 nights in May 2018

8/10 Good

Verified traveller

24 Mar 2018

Liked: Cleanliness, property conditions & facilities, room comfort

NIce Hotel But Too Far from CBD

Though the booking through Expedia.com is convenient, but the admin is inflexible, no breakfast provided for such price as compared to a similar category of hotels in Wenchang & Sanya. Too far from CBD areas, thus additional transportation expenses incurred. Wifi not functioning steady and well.

Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

22 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

Friendly and high professional service. highly recommended.

10/10 Excellent

Sang

16 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of the best

Amazing facilities and amenities and superb service! Absolutely one of the best hotels I've ever stayed in!

10/10 Excellent

Verified traveller

23 Feb 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice hotel! Excellent service. Only stayed there for one day. Wish can stay longer.

10/10 Excellent

King

8 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sin Yee

8 Jul 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CW, singapore

20 Jun 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall Experience

I'm generally very satisfy with the experience . The area that need to improve is the room service, one morning the staff forget to include butter when serving breakfast in the room, the next day no tea strainer and the next forget to include milk for adding into the tea. What the staff need is a check list .

10/10 Excellent

louise

22 Apr 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel clean comfortable

Clean and comfotable room Good service, nice view But its inconvenient that i need to take taxi every time when i go out. Also, no restaurant outside the hotel

8/10 Good

Verified traveller

4 Mar 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent beach resort in Haikou

Stayed three nights. We had stayed at the Shangri-La Bangalore a few nights before, and that hotel was superior in most respects. Beautiful grounds, excellent service in the lounge and at the concierge. Most staff had good English skills compared to other businesses in the area. Rooms are very spacious and well appointed. Rooms have air purifiers to account for most guests ignoring no smoking policy. Worked ok, but room still smelled. Like many of the large resort hotels in the area, the place felt almost too empty. Breakfast was not as good as other hotels in the area, from an American point of view.

6/10 Okay

Man

27 Jan 2016

Liked: Cleanliness, staff & service, room comfort

nice hotel with private beach and huge property. S

Good but not far from excellent on everything. Require to pay additional RMB20 to taxi driver in order for them to come to this remote area.

6/10 Okay

Kim, Utrecht

26 Jan 2016

Liked: Cleanliness, property conditions & facilities, room comfort

Average stat

English skills need improvement

Grand Hotel Haikou (Managed by Accor)

Choose dates to view prices

Photo gallery for Grand Hotel Haikou (Managed by Accor)

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Room, 2 Single Beds, Ocean View

Superior Room, 2 Single Beds, Ocean View

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

View all photos for Executive Room, 2 Single Beds, Ocean View

Executive Room, 2 Single Beds, Ocean View

View all photos for Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Executive Room, 1 King Bed, Ocean View

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront

View all photos for Superior Suite, 1 King Bed, Ocean View

Superior Suite, 1 King Bed, Ocean View

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

View all photos for Superior 2-bed Room

Superior 2-bed Room

View all photos for Elegant Sea-view Suite

Elegant Sea-view Suite

View all photos for Deluxe Sea-view Suite

Deluxe Sea-view Suite

View all photos for 180° Panoramic Double Bed Room

180° Panoramic Double Bed Room

View all photos for Deluxe Sea-view Double Room

Deluxe Sea-view Double Room

View all photos for Executive Sea-view Twin Room

Executive Sea-view Twin Room

View all photos for Elegant Double Room

Elegant Double Room

View all photos for Superior Sea-view Suite

Superior Sea-view Suite

View all photos for Family Suite

Family Suite

View all photos for Family Friendly Queen Room - Sea-View

Family Friendly Queen Room - Sea-View

View all photos for Superior Queen Room

Superior Queen Room

View all photos for Superior Sea-view Twin Room

Superior Sea-view Twin Room

View all photos for Superior Sea-view Queen Room

Superior Sea-view Queen Room

View all photos for Family Friendly 2 Bed Room - Sea-View

Family Friendly 2 Bed Room - Sea-View

View all photos for 180° Panoramic Twin Room

180° Panoramic Twin Room

View all photos for Deluxe Sea-view Twin Room

Deluxe Sea-view Twin Room

View all photos for Elegant 2-bed Room

Elegant 2-bed Room

View all photos for Executive Sea-view Queen Room

Executive Sea-view Queen Room

View all photos for Family Sea-view Interconnecting Room

Family Sea-view Interconnecting Room

Similar properties

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About this property

Grand Hotel Haikou (Managed by Accor)

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly