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Presidential Suite, Multiple Beds, Balcony, Ocean View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Balcony, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Suite, 2 Bedrooms, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Balcony, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the room service at Sheraton Haikou Hotel. During your stay, you'll be connected to the convention centre and within walking distance of Holiday Beach. Free WiFi in public areas, free self-parking and a free shopping centre shuttle are available.

  • Free WiFi and wired Internet
  • Free self-parking
  • For dining with ocean views, stop by Breeze, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs, a gym and basketball
  • 14 minutes by foot from Holiday Beach and a 4-minute drive from Hainan International Convention and Exhibition Center
  • Free shopping centre shuttle service

Property Features

Sheraton Haikou Hotel offers its guests hot springs, an outdoor pool, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A children's pool, a terrace, and multilingual staff are also featured at the luxury Sheraton Haikou Hotel. A train station pick-up service and a train station drop-off service are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Haikou hotel.

  • 1 building
  • 341 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 2005
  • Kid's club (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free shopping centre shuttle; train station pick-up
  • Parking: Free self parking

Room Amenities

Sheraton Haikou Hotel offers 341 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Haikou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Dining room
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Connecting rooms available
  • Children's slippers
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Breeze – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Jade – Overlooking the garden, this restaurant serves lunch and dinner. Open daily.

&More by sheraton – This lobby lounge overlooks the ocean and pool. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Water skiing nearby
  • Basketball on site
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Hot springs on site
  • Sailing nearby

Spa Services

There are 6 hot springs open between 8:00 AM and 10:00 PM.

  • Number of hot springs - 6

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Haikou Hotel offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 230.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Haikou Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a security system and a deadlock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 182 per person
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Haikou Resort
  • Haikou Sheraton
  • Haikou Sheraton Resort
  • Sheraton Haikou
  • Sheraton Haikou Resort
  • Sheraton Resort Haikou
  • Sheraton Haikou Hotel Haikou
  • Sheraton Haikou Resort Hainan, China
  • Sheraton Haikou Hotel Hainan China
  • Sheraton Haikou Hotel Hotel
  • Sheraton Haikou Hotel Haikou
  • Sheraton Haikou Hotel Hotel Haikou

You should know

  • Pool access available from 9:00 AM to 9:00 PM
  • Hot springs access available from 8:00 AM to 10:00 PM.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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