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The Westin Haikou

5.0 star property

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Photo gallery for The Westin Haikou

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Executive Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar
Grand Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV
Executive Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
No. 100 Duhai Road, Longhua District, Haikou, Hainan, 570105
  • Haikou Century Bridge
    ‪2 min walk‬
  • People's Park
    ‪3 min drive‬
  • Haikou Arcade Street
    ‪4 min drive‬
  • Haikou (HAK-Meilan Intl.)
    ‪34 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 Double Bed

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed

  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, City View

Basic Room, 1 King Bed, City View | Premium bedding, down duvets, pillow-top beds, minibar

Basic Room, 1 King Bed, City View

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Ocean View

  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Ocean View

  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View | Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Bay View

  • 47 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed

  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV

Grand Suite, 1 King Bed

  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds, City View

Basic Room, 2 Double Beds, City View | Premium bedding, down duvets, pillow-top beds, minibar

Basic Room, 2 Double Beds, City View

  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bay View

Room, 2 Double Beds, Bay View | Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Bay View

  • 47 sq m
  • Bay view
  • Sleeps 3
  • 2 Double Beds

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About this property

The Westin Haikou

Luxury hotel with 3 restaurants and bars/lounges
3 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
The Westin Haikou offers 297 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.
During your stay at The Westin Haikou, you're just a quick walk from Haikou Century Bridge. Features include free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Asian cuisine with a beachfront location at 知味全日餐厅, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from Haikou Century Bridge and a 3-minute drive from People's Park
The Westin Haikou offers its guests an outdoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 21528 square feet (2000 square metres) and includes conference space. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury The Westin Haikou. A complete renovation of The Westin Haikou was completed in December 2021.

This 5-star Haikou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
知味全日餐厅 – This beachfront restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
中国元素中餐厅 – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
扒房 – This beach restaurant only serves dinner. Open daily.
大堂吧 – On-site lobby lounge. Open daily.
Qba – On-site cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CNY 5 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Qba
  • 中国元素中餐厅
  • 大堂吧
  • 扒房
  • 知味全日餐厅

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21,528 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Shared accommodation
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and older

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Haikou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 345.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Nearby parking fee: CNY 5 per stay (328 ft away)
  • Rollaway bed fee: CNY 345.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

The Westin Haikou Hotel
The Westin Haikou Haikou
The Westin Haikou Hotel Haikou

The Westin Haikou Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teck Khiam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near century park
Great stay at HaiKou Westin. Its near to lots of city flagship attraction by car. Easy to get a taxi from this hotel and its usually a 10min ride. The hotel is by the century bridge and park which makes it a nice place for evening stroll and chillax dinning place are aplenty around. Room is of good size with the amenities as expected of Westin- type hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable time in Haikou
My 4th stay at Westin Haikou. Most enjoyable time there again. Good convenient location, friendly & helpful staff. Many amenities nearby, especially near the promenade at the river side. Will be back soon. Would be nice if there are some plates & cutlery in the room....used to be available previously. Also, maybe time to do some progressive renovation floor by floor to refresh the rooms.
Stayed 5 nights in Jun 2024

2/10 Terrible

Suzy, Fresh Meadows

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed because my room very uncomfortably hot and after several complaints they still couldn’t cool off the room.
Stayed 9 nights in Dec 2023

8/10 Good

Woon Kiat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Always nice to be back at Westin Haikou
Service was excellent. Food was good. Location convenient, not far from city center, surrounding is very green & vibrant at night. All good settings for a wonderful holiday in Haikou. Cons was that room sound insulation is not good enough...sound from the neighboring room & from the lift lobby area could be heard & can be disturbing at night. Air-conditioning temperature control was not functioning well.
Stayed 5 nights in Dec 2023

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok. But the floor is very damp. And I put up a DND sign and the staff went in anyway and cleaned. Not professional.
Stayed 3 nights in Jul 2023

8/10 Good

ELAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
Next to many dining places
Stayed 3 nights in Jun 2023

10/10 Excellent

Chung Fai

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Ka Yan Cassandra

Stayed 2 nights in Oct 2023

4/10 Poor

Donald

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
差，有貨不到辦的感覺
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay. Swimming pool is great, customer service is also very good.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Beautiful view from restaurant but don't expect too much on the view of bay view room. Near the places to chill out and you can go there in a short walking distance. Breakfast is okay and really nice to start the day with the wonderful seaview of the restaurant.
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
感覺整體舒適
感覺整體舒適
Stayed 2 nights in May 2023

10/10 Excellent

Chenguang, Upland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best ocean and city view, perfect location. Feel like walking in Chicago