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Aura Tachibana

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aura Tachibana

Lobby
Outdoor spa tub
Indoor spa tub
Terrace/patio
Dining

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Yumoto 574, Hakone, Kanagawa-ken, 250-0311
  • Tamadare Falls
    7 min walk
  • Gyokuren Shrine
    8 min walk
  • Tenzan Onsen
    18 min walk
  • Atsugi Air Base (NJA)
    51 min drive

Room options

View all photos for [Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Tower Japanese style room, Non-smoking

Standard Tower Japanese style room, Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

Standard Tower Japanese style room, Non-smoking

  • 40 sq m
  • Mountain view
  • Sleeps 6
  • 6 Single Futons

View all photos for Standard Tower Japanese Room Twin Bed, Non-smoking

Standard Tower Japanese Room Twin Bed, Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

Standard Tower Japanese Room Twin Bed, Non-smoking

  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for [Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

  • 47 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for [Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

[Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking | In-room safe, soundproofing, free WiFi, bed sheets

[Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior

Yumoto Fujiya Hotel

Spa
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (871)
The price is €174
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Yumoto Fujiya Hotel

About this property

Aura Tachibana

Hakone hotel in Yumoto with 2 restaurants and sauna
2 restaurants, a bar/lounge and a sauna are available at this smoke-free hotel. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include conference space, concierge services and a 24-hour front desk.
Aura Tachibana offers 45 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include bidets, toilets with an electronic bidet and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Our customers tell us that they can't get enough of the helpful staff at Aura Tachibana. During your stay, you're just a quick walk from Sounji Temple. Free WiFi in public areas, free self-parking and free train pick-up service are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes hot springs and a sauna
  • 9 minutes by car from Fuji-Hakone-Izu National Park and 12 minutes from Hakone Open Air Museum
  • Free train station pick-up and train station drop-off shuttle service
Aura Tachibana offers its guests hot springs and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and a vending machine are also featured at Aura Tachibana. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone hotel is smoke free.

Kaze no Yakata – On-site restaurant.
Mori no Yakata – On-site restaurant.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kaze no Yakata
  • Mori no Yakata

Things to do

  • Hot springs
  • Library
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated. Guests with food allergies should contact this property in advance.
Guests are requested to contact the property in advance for Yukata and amenity selections.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:00 AM and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Aura Tachibana offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Aura Tachibana Inn Hakone
Aura Tachibana Inn
Aura Tachibana Hakone
Aura Tachibana
Aura Tachibana Hotel Hakone-Machi
Aura Tachibana Hotel Hakone
Aura Tachibana Hotel
Aura Tachibana Hotel
Aura Tachibana Hakone
Aura Tachibana Hotel Hakone

Aura Tachibana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 186 out of 339 reviews" "
Rating 8 - Good. 108 out of 339 reviews" "
Rating 6 - Okay. 26 out of 339 reviews" "
Rating 4 - Poor. 11 out of 339 reviews" "
Rating 2 - Terrible. 8 out of 339 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely ryokan with staff that made you feel right at home. The rooms were spacious and the onsen pools were relaxing and well maintained. We thoroughly enjoyed our meals which were a highlight of our stay!
Stayed 3 nights in Sep 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
Stayed 2 nights in Sep 2024

10/10 Excellent

PaHua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel a ete super agreable la chambre aurait besoin d un petit coup de fraicheur , vieillissant la chambre est tres spacieuse la plus grande que l on est eut le repas est fantastic, vous pouvez demander un petit dejeuner un peu plus europeen si vous n avez pas envie de poisson cru tout le personnel est juste exceptionnel
Stayed 2 nights in Jul 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Susan Khinh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service
Stayed 2 nights in Apr 2024

10/10 Excellent

Xuan-My

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan was beautiful and relaxing. The rooms were comfortable and staff was very helpful and accommodating. My most favorite memory of my trip. I hope to be back again one day.
Stayed 1 night in Mar 2024

10/10 Excellent

Yat h

Travelled with family
Stayed 1 night in Mar 2024

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Wilson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Christopher

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Extremely expensive for a dated property, the staff were very unfriendly, unable to book dinner on day of arrival and the bar is only open for 2 hours on e evening.
Stayed 1 night in Nov 2023

10/10 Excellent

dominique

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Tsz Yeung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staffs are super nice, however the food included was average. But definitely a nice place to stay for onsen
Stayed 1 night in Oct 2023

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Was well kept and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Cheuk Wah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and friendly, dinner and breakfast was great. The private room onsen was amazing which is reccomended for first timers or people who just too shy to go to the public bath.
Stayed 1 night in Oct 2023

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish I had known the town closes down early and the hotel restaurant actually serves great dinner. That should have been mentioned on the website. The other thing is the transportation to the hotel could be communicated better as Google is not doing a good job is this case. But all and all a great hotel stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything were to our satisfaction
Stayed 1 night in Jun 2023

10/10 Excellent

Duane

Stayed 2 nights in May 2023

8/10 Good

Meena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was pricy but I love it. I loved that we were able to have free dinner and breaksfast. Unfortunately, we were not able to have breakfast because we had to leave early morning. I would love to stay at your facility again!!
Stayed 1 night in May 2023

10/10 Excellent

Rocio

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice and comfy. We got the private onsen room and it was awesome. The terrace they provide is beautiful, you can even rent out the private terrace onsen per hour. In the small town there were dining options.
Stayed 1 night in May 2023

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience

10/10 Excellent

amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Very traditional Roken Loves the traditional sleep on tatami and futon. Traditional Japanese breakfast very generous by hard for unaccustomed
Stayed 2 nights in Apr 2023

8/10 Good

James, San Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
Stayed 1 night in Apr 2023