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Hakone Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hakone Hotel

Exterior
Lounge
View from room
View from room
Public bath

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
65 Hakone Hakone-Machi, Kanagawa, Hakone, Kanagawa-ken, 250-0521
  • Hakone Karakuri Museum
    2 min walk
  • Hakone Ekiden Museum
    3 min walk
  • Lake Ashi
    6 min walk
  • Atsugi Air Base (NJA)
    66 min drive

Room options

View all photos for Premium Fourth Room with Lake View, Non Smoking with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Premium Fourth Room with Lake View, Non Smoking with French Dinner at 6pm

  • 110 sq m
  • Lake view
  • Sleeps 6
  • 4 Single Beds

View all photos for Moderate twin room, Non Smoking with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Moderate twin room, Non Smoking with French Dinner at 6pm

  • 34 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite, Lake View, Non Smoking, with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Suite, Lake View, Non Smoking, with French Dinner at 6pm

  • 82 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese style Room with Lake View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Japanese style Room with Lake View, Non Smoking

  • 89 sq m
  • Lake view
  • Sleeps 6
  • 2 Single Futons

View all photos for Junior Suite with Balcony and Lake View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Junior Suite with Balcony and Lake View, Non Smoking

  • 56 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double Room with Lake View, Non Smoking with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Double Room with Lake View, Non Smoking with French Dinner at 6pm

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room with Lake View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room with Lake View, Non Smoking

  • 36 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior twin room -2nd and 3rd Floor,Non Smoking,with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Superior twin room -2nd and 3rd Floor,Non Smoking,with French Dinner at 6pm

  • 38 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double Room with Lake View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Double Room with Lake View, Non Smoking

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room with Lake View, Non Smoking (Upper floor)

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room with Lake View, Non Smoking (Upper floor)

  • 38 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite with Balcony and Lake View,Non Smoking with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Junior Suite with Balcony and Lake View,Non Smoking with French Dinner at 6pm

  • 55 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite with Balcony and Lake View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Suite with Balcony and Lake View, Non Smoking

  • 83 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Moderate Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Moderate Twin Room, Non Smoking

  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Japanese-style Rooms, Non Smoking with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Japanese-style Rooms, Non Smoking with French Dinner at 6pm

  • 88 sq m
  • Lake view
  • Sleeps 6
  • 2 Single Futons

View all photos for Premium Fourth Room with Lake View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Premium Fourth Room with Lake View, Non Smoking

  • 110 sq m
  • Lake view
  • Sleeps 6
  • 4 Single Beds

View all photos for Superior twin room Upper floor, Non Smoking with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Superior twin room Upper floor, Non Smoking with French Dinner at 6pm

  • 38 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite with Lake View

In-room safe, desk, free WiFi, bed sheets

Suite with Lake View

  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Fourth Room

In-room safe, desk, free WiFi, bed sheets

Premium Fourth Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese-Style Room-Non-Smoking

Coffee and/or coffee maker

Japanese-Style Room-Non-Smoking

  • Sleeps 6
  • 4 Single Futons

View all photos for Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room (Upper floor)

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room (Upper floor)

  • Sleeps 2
  • 2 Double Beds

View all photos for Moderate Twin Room-Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Moderate Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Moderate Twin Room

In-room safe, desk, free WiFi, bed sheets

Moderate Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for King Room with Lake View

In-room safe, desk, free WiFi, bed sheets

King Room with Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Lake View, Non Smoking with French Dinner at 6 Pm

In-room safe, desk, free WiFi, bed sheets

Double Room with Lake View, Non Smoking with French Dinner at 6 Pm

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Prince Hakone Lake Ashinoko

Hot tub
Spa
Parking included
Free WiFi
4.3 out of 5, Excellent, (717)
The price is €250
for 1 night
includes taxes & fees
14 Jan - 15 Jan
The Prince Hakone Lake Ashinoko

About this property

Hakone Hotel

Lakefront hotel with 2 restaurants and bar/lounge
2 restaurants, a bar/lounge and a meeting room are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front desk safe and a banquet hall are on-site.
Hakone Hotel offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, slippers, toilets with an electronic bidet and complimentary toiletries.

This Hakone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen). There are 2 hot springs open between 2:00 PM and midnight.
Our customers tell us that they can't get enough of the helpful staff at Hakone Hotel. During your stay, you're just a quick walk from Lake Ashi. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and a lift
  • On-site recreation includes hot springs
  • Just a 1-minute drive from Lake Ashi and 10 minutes from Hakone Kowakien Yunessun
Hakone Hotel offers its guests hot springs. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hakone Hotel also features a vending machine, a garden, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hakone hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.
Hakone Hotel has 2 restaurants on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,200 to 3,200 for adults and JPY 900 to 2,100 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • 2 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a lake

Spa

  • 2 hot springs
  • Hot springs open from 2:00 PM - midnight
  • Hot springs water temperature - 41 ºC
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - midnight
Front desk staffed during limited hours
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 3200 to 3200 for adults and JPY 900 to 2100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:30 AM - midnight.
Front desk staff will greet guests on arrival.

We should mention

  • Hot springs access available from 2:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Hotel
Hotel Hakone
Hakone Hotel Machi
Hakone Hotel Hotel
Hakone Hotel Hakone
Hakone Hotel Hotel Hakone

Hakone Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 305 out of 644 reviews" "
Rating 8 - Good. 239 out of 644 reviews" "
Rating 6 - Okay. 77 out of 644 reviews" "
Rating 4 - Poor. 18 out of 644 reviews" "
Rating 2 - Terrible. 5 out of 644 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maximilian

Stayed 1 night in Aug 2024

6/10 Okay

Bofei

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is old. The hot spring is too hot
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place! Perfect Location!
The place is amazing. Big room, high ceilings. Great view! On the negative side elevator doesn’t go to the 2nd floor rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing resort stay with great view of Lake Ashi.
Stayed 2 nights in May 2024

8/10 Good

Colleen, Hoppers Crossing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel but using the hot water in the bathroom was a problem. A lot of water was wasted before it became warm to have a shower.
Stayed 4 nights in May 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer, west kelowna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels is very peaceful. There is nothing like ending your night on the grass while looking at the Mt. Fuji sunset. We loved our stay. They even included kids skippers. The onsen has Mt Fuju views depending the day you go. The rooms are big, I recommended the water view.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay. The room was clean and had a wonderful view of the lake. Even got to see Mt. Fuji! It was quiet and easy to access public transportation, especially using the Hakone Freepass.
Stayed 2 nights in Apr 2024

8/10 Good

Hong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room with lake views
Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene and comfortable
We reserved Junior Suite with a balcony and view of the lake. Our room was spacious and the view was gorgeous. The room was also very spacious and comfortable. Hakone Hotel is walking distance to the Hakone shrine (which is also easily accessible by bus) as well as the Hakone Checkpoint and Onshi-Hakone Park. We highly recommend this hotel!
Stayed 1 night in Mar 2024

6/10 Okay

Annie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location & great view of lake Ashi. Osen was enjoyable & nice. Walkable to river cruise. Didn’t like diner and breakfast that much, very small portions and minimal selections.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 2 nights in Mar 2024

8/10 Good

michaeljwile

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kirk, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay here. Very quiet in the area in March. Several food establishments were not open or had limited hours. Staff was very friendly and helped me book a side trip.
Stayed 2 nights in Feb 2024

6/10 Okay

rebekah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Samad

Stayed 3 nights in Dec 2023

8/10 Good

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Khalil

Stayed 2 nights in Dec 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the old fashioned charm and personal service. The restaurant was fabulous - with fresh linen table cloths even for breakfast. The only reason for my 4 star rating is because the room temperature cannot be controlled and the rooms were unbearably hot at times, making sleeping very difficult.
Stayed 3 nights in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room!
Stayed 1 night in Nov 2023

4/10 Poor

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of lake
Stayed 2 nights in Oct 2023

10/10 Excellent

Christian

Stayed 2 nights in Oct 2023