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Hotel Shiroyama

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Shiroyama

Front of property – evening/night
Exterior
Front of property – evening/night
In-room safe, free WiFi, bed sheets
Hot springs

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
207 Shirohori, Ashigarashimo-gun, Yugawara, Kanagawa, 259-0305
  • Yugawara Art Museum
    4 min drive
  • ハンバーガーショップ カオス
    1 min walk
  • Yugawara Station
    3 min walk
  • Oshima (OIM)
    577 min drive

Room options

View all photos for SHINONOME, Twin Room with Private Bathroom, Non Smoking

SHINONOME, Twin Room with Private Bathroom, Non Smoking | In-room safe, free WiFi, bed sheets

SHINONOME, Twin Room with Private Bathroom, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for KOTO, Japanese Style Room with Terrace and Open-air Bath, 10 Tatami-mats, Non Smoking

KOTO, Japanese Style Room with Terrace and Open-air Bath, 10 Tatami-mats, Non Smoking | In-room safe, free WiFi, bed sheets

KOTO, Japanese Style Room with Terrace and Open-air Bath, 10 Tatami-mats, Non Smoking

  • Sleeps 5
  • 5 Single Futons

View all photos for RICAN, Japanese Style Room with Terrace and Private Bathroom, 10 Tatami-mats, Non Smoking

RICAN, Japanese Style Room with Terrace and Private Bathroom, 10 Tatami-mats, Non Smoking | In-room safe, free WiFi, bed sheets

RICAN, Japanese Style Room with Terrace and Private Bathroom, 10 Tatami-mats, Non Smoking

  • Sleeps 5
  • 5 Single Futons

View all photos for MIZUASAGI, Special Japanese Western Style Room with Open-air bath, Non Smoking

MIZUASAGI, Special Japanese Western Style Room with Open-air bath, Non Smoking | In-room safe, free WiFi, bed sheets

MIZUASAGI, Special Japanese Western Style Room with Open-air bath, Non Smoking

  • 57.65 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Japanese Style Room with Terrace and Private Bathroom, 10 Tatami-mats, Non Smoking

Japanese Style Room with Terrace and Private Bathroom, 10 Tatami-mats, Non Smoking | In-room safe, free WiFi, bed sheets

Japanese Style Room with Terrace and Private Bathroom, 10 Tatami-mats, Non Smoking

  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Room with Private Toilet, 10 Tatami-mats, Smoking

Japanese Style Room with Private Toilet, 10 Tatami-mats, Smoking | In-room safe, free WiFi, bed sheets

Japanese Style Room with Private Toilet, 10 Tatami-mats, Smoking

  • Sleeps 5
  • 5 Single Futons

View all photos for MOEGI, Japanese Style Room with Terrace and Shared Bathroom, 8 Tatami-mats, Non Smoking

MOEGI, Japanese Style Room with Terrace and Shared Bathroom, 8 Tatami-mats, Non Smoking | In-room safe, free WiFi, bed sheets

MOEGI, Japanese Style Room with Terrace and Shared Bathroom, 8 Tatami-mats, Non Smoking

  • Sleeps 4
  • 4 Single Futons

View all photos for SHIKON, Japanese Western Style Twin Room with Open-air bath, Non Smoking

SHIKON, Japanese Western Style Twin Room with Open-air bath, Non Smoking | In-room safe, free WiFi, bed sheets

SHIKON, Japanese Western Style Twin Room with Open-air bath, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for NADESHIKO/ANZU, Japanese Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

NADESHIKO/ANZU, Japanese Western Style Room with Open-air bath, Non Smoking

  • 43.55 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Run of House

Run of House | In-room safe, free WiFi, bed sheets

Run of House

  • Sleeps 5
  • 5 Single Futons

View all photos for AI, Japanese Western Style Room with Open-air bath, Non Smoking

AI, Japanese Western Style Room with Open-air bath, Non Smoking | In-room safe, free WiFi, bed sheets

AI, Japanese Western Style Room with Open-air bath, Non Smoking

  • Sleeps 5
  • 5 Single Futons

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The price is €109
for 1 night
includes taxes & fees
10 Jan - 11 Jan
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About this property

Hotel Shiroyama

Ryokan in Yugawara with restaurant and bar/lounge
A restaurant, a bar/lounge and free newspapers are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a ballroom.
Hotel Shiroyama offers 20 accommodations with a safe and complimentary slippers. This Yugawara ryokan provides complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, hairdryers and children's slippers. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Hotel Shiroyama, you'll be within walking distance of Ningen Kokuho Bijutsukan. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception and a lift
  • On-site recreation includes hot springs
  • 13 minutes on foot from Ningen Kokuho Bijutsukan and a 2-minute drive from Yugawara Beach
Hotel Shiroyama offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Hotel Shiroyama also features a garden, complimentary newspapers in the lobby, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Yugawara ryokan.

Hotel Shiroyama has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 8 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Shiroyama Yugawara
Shiroyama Yugawara
Hotel Shiroyama Ryokan
Hotel Shiroyama Yugawara
Hotel Shiroyama Ryokan Yugawara

Hotel Shiroyama Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 55 reviews" "
Rating 8 - Good. 22 out of 55 reviews" "
Rating 6 - Okay. 8 out of 55 reviews" "
Rating 4 - Poor. 1 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

MASAKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT EVERYTHING!!!
We stayed here with elderly parents. It’s very close from the station and easy to find. The man (sorry I didn’t get his name) at check-in was extremely thorough in explaining everything and friendly yet professional. We had a private bath in our room, but mainly visited the main baths. I didn’t realize they had this “Radon onsen” which had many health benefits. The dinner was HUGE and amazing. The breakfast was just was good. The service was great, too. The coffee in the lobby was also great. WE WILL DEFINITELY RETURN!! Thank you so much for the wonderful stay :)
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Japanese food, traditional Japanese style hotel.
Stayed 2 nights in Mar 2024

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, amenities
This accommodation is mixed good and bad. There are a few things that I was very happy with! It is only about a 5 minute walk from Yugawara JR station, the room itself was very nice (we booked a traditional Japanese style room) and in it there were hot water facilities for tea, private bathroom, AC and TV. The onsen is obviously brand new and is a very high standard. There is the option for private onsen which costs about 2800 yen for a 45 minute session and I would recommend it! There are a few things that were poor however. There was construction work ongoing during out stay which we were not told about either when we booked or at check-in. It seemed to only happen between 9am and 12 noon however it was very noisy and it did certainly make the stay less enjoyable (we had to leave during these times as it was so noisy). The hotel is very hard to get in contact with. They do not respond to Expedia messages and do not have an email. They only have a Japanese speaking phone number which proves a little difficult to communicate. Check-in isThis accommodation is mixed good and bad. There are a few things that I was very happy with! It is only about a 5 minute walk from Yugawara JR station, the room itself was very nice (we booked a traditional Japanese style room) and in it there were hot water facilities for tea, private bathroom, AC and TV. The onsen is obviously brand new and is a very high standard. There is the option for private onsen which costs about 2800 yen for a 45 min
Stayed 2 nights in Oct 2023

10/10 Excellent

Jemmie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond service
In here they treat you like a royalty, the staff @ the front desk spent so much time prepping us for a ryokan experience and helped us how to wear the kimonos the proper way. He also helped us to find the best sushi place for our kids (Japanese authentic one) set up our taxi ride to and from hotel and they even made the reservation for us. Not to mention they have the best hot baths and spa in-house.
Stayed 1 night in Apr 2019

8/10 Good

Willy, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice renovated and good for traveler with baby
The hotel provided us baby tub in the room and also baby crib during our breakfast so we could enjoy breakfast. A nice experience for our first time ryokan with 2 month old baby

10/10 Excellent

CHIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

masako

Travelled with family
とても清潔でバリアフリーの部屋だったのでよかったです。
Stayed 1 night in May 2024

10/10 Excellent

Sayuri

Liked: Cleanliness, staff & service, property conditions & facilities
施設は昭和レトロな部分とリフォームされた部分がありました。リフォームされた部分に泊まりました。車椅子の母もテーブルで食事ができ、露天風呂にもなんとか入ることもできましたので、満足でした。
Stayed 1 night in Mar 2024

10/10 Excellent

マモル

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

みお

Disliked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

シンペイ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ちょっと外の部屋が響く(自分の部屋の音も漏れる)が、客室露天風呂は綺麗。ご飯は量も多く、他のクチコミにあったようなどんどん来るから冷める、みたいなものもあまり気にならなかった。 奥さんもまた湯河原に来ることがあれば再訪したいと大満足の様子。
Stayed 1 night in Aug 2023

10/10 Excellent

NOBUYOSHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
海岸から約5分！満腹・満足・
家族旅行で利用させて頂きました。 総合的には高く評価できる宿です。 接客、サービス、要求対応はほぼ満点でした。 気になる点が2つ、庭園と駐車場です。 景色と一緒に写真映えする程、見晴らしはすごく良かったのですが、庭園のお手入れがイマイチでした。 せっかくの写真スポットなので、季節の花や一年樹等々あると良かったかなと思います。 駐車場は玄関先と半地下駐車場になります。 今回は半地下駐車場に停めましたが、少し苦労しました。 シエンタでギリギリでした。 軽自動車でも、車種によっては苦労するかもしれません。 無理せず、宿の方と要相談してみて下さい。
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今回は２回目。 フロがすばらしい。 夕食も良かったが，朝食もおいしかった。
Stayed 1 night in Mar 2022

8/10 Good

Saeko

Stayed 2 nights in Oct 2021

8/10 Good

MASAKI

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は露天風呂付きでした。綺麗でよかったのですが、エアコンの効きがよくありませんでした。 宿の方に、扇風機が欲しいとお願いすると、すぐに用意していただけました。扇風機のおかげで、涼しく寝る事ができました。また、フロントの方もとても親切で、観光の相談に快く対応していただけました。
Stayed 2 nights in Jul 2021

8/10 Good

Yoshiki

Stayed 1 night in Jul 2021

8/10 Good

YUJI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
値段相応です。なにか特別な良い点があるわけではありませんが、ここが悪いというような点もありません。
Stayed 1 night in Jun 2021

10/10 Excellent

takahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お風呂が5つあるので風呂好きにはオススメ
お風呂が5つあるのは良かった。それぞれの湯の温度が違って楽しめた。 料理も美味しかった。 壁が薄いのか廊下で騒ぐ子供の声が少し嫌でした
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Wei-Chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても心地の良い、優しいお宿でした。
家族旅行で利用させていただきました。到着からチェックアウトまで終始、素晴らしいサービスを受ける事ができました。部屋もキレイで、部屋食も温泉も、最高でした！ぜひ、再訪したいと思います。お世話になりました！
Stayed 1 night in Aug 2020

6/10 Okay

hitoshi

Travelled with family
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近所にファミリーレストランがありましたね。目の前に干物のお店もあり、便利です。それから大浴場は四種類あって、更に個別洗い場所が出来て、いいねと思います。
Stayed 1 night in Jun 2020