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Manten no Hoshi

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Manten no Hoshi

Outdoor spa tub
Mountain view
Outdoor spa tub
Reception
Outdoor spa tub

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
386 Ohiradai, Hakone, Kanagawa-ken, 250-0405
  • Okada Museum of Art
    6 min drive
  • Hakone Open Air Museum
    6 min drive
  • Hakone Gora Park
    6 min drive
  • Atsugi Air Base (NJA)
    87 min drive

Room options

View all photos for Japanese Style 13-17sqm, Shared Bathroom and Toilet, 5 people max

Japanese Style 13-17sqm, Shared Bathroom and Toilet, 5 people max | Free WiFi

Japanese Style 13-17sqm, Shared Bathroom and Toilet, 5 people max

  • 13 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style 10sqm, Shared Bathroom and Toilet, 3 people max

Free WiFi

Japanese Style 10sqm, Shared Bathroom and Toilet, 3 people max

  • 10 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Economy Japanese Style 8sqm, Shared Bathroom and Toilet

Free WiFi

Economy Japanese Style 8sqm, Shared Bathroom and Toilet

  • 8 sq m
  • Sleeps 3
  • 2 Single Futons

View all photos for Japanese Style 25sqm, Shared Bathroom and Toilet, 6 people max

Japanese Style 25sqm, Shared Bathroom and Toilet, 6 people max | Free WiFi

Japanese Style 25sqm, Shared Bathroom and Toilet, 6 people max

  • 25 sq m
  • Sleeps 8
  • 8 Single Futons

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Exterior

HESTA Hakone

Free WiFi
Air conditioning
Laundry
Microwave
3.9 out of 5, Good, (80)
The price is €46
for 1 night
includes taxes & fees
8 Dec - 9 Dec
HESTA Hakone

About this property

Manten no Hoshi

Guesthouse with a full-service spa, near Hakone Open Air Museum
A full-service spa, concierge services and tour/ticket assistance are available at this smoke-free guesthouse. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff and a reception hall. Housekeeping is not available.
Manten no Hoshi offers 9 air-conditioned accommodations with complimentary slippers and free toiletries. This Hakone guest house provides complimentary wireless Internet access.
Guests can indulge in a pampering treatment at the guest house's full-service spa. Services include massages. Public bath/onsen services include a yukata (Japanese robe).
Our customers tell us that they enjoy the overall property condition at Manten no Hoshi. During your stay, you'll be close to Hakone Open Air Museum. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Japanese breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 6 minutes by car from Okada Museum of Art and 6 minutes from Hakone Open Air Museum
Manten no Hoshi offers its guests a full-service spa. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Manten no Hoshi. Limited free parking is available on a first-come, first-served basis.

This 3-star Hakone guest house is smoke free.

For a fee, guests can enjoy a Japanese breakfast daily from 8 AM to 8:30 AM.
Room service (during limited hours) is available.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily Japanese breakfast available 8 AM to 8:30 AM for a fee: JPY 2,000 per person

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Full-service spa

  • Massage
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booking Half Board rates and requiring dinner at the hotel must arrive by 6 PM.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 2000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 3:00 PM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Manten no Hoshi
Manten no Hoshi Hakone
Manten no Hoshi Inn
Manten no Hoshi Inn Hakone
Manten no Hoshi Hakone
Manten no Hoshi Guesthouse
Manten no Hoshi Guesthouse Hakone

Manten no Hoshi Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 49 out of 212 reviews" "
Rating 8 - Good. 82 out of 212 reviews" "
Rating 6 - Okay. 53 out of 212 reviews" "
Rating 4 - Poor. 18 out of 212 reviews" "
Rating 2 - Terrible. 10 out of 212 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hard to find something to eat around this area. Restaurant and stores around have short operation time.
Stayed 1 night in Jul 2024

10/10 Excellent

Edith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful nature area
Stayed 1 night in Mar 2024

8/10 Good

Carlee

Liked: Cleanliness, staff & service, property conditions & facilities
Its a very quiet, beautiful spot close to stations to travel to hakone and the baths were lovely! Its nice to walk around the area. The man running the hotel spoke english pretty well, my non japanese speaking friend had no issues at all. The bedding is futons and it was more comfortable then the hotel we previously stayed at and was perfect for our single night stay
Stayed 1 night in Mar 2024

6/10 Okay

Christine

Travelled with partner
It was accessible via train or bus to all sightseeing places.
Stayed 2 nights in Nov 2023

6/10 Okay

Hamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was a bit off the main city and main shops. Either have to take a taxi, train or bus to go around from here. The customer service was not very welcoming or friendly. Also the room was not clean at all. The sink in the room had so many stains and spots on it, plus the sleeping mats provided in the room had many stains on them and they were not cleaned. For a japanese ryokan during covid time where people are taking very high measures this is absolutely unacceptable. We only stayed for a night and was not happy. The only good thing was the outdoor private hot springs which were off the property and had to walk a bit to get to them, but it was nice to have the whole hot spring to your self and plus it was 24 hours.
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was much worse thane expected. There are only shared bathrooms with only one shower for the whole building, no hot water in bathrooms or rooms, and thin walls where you can hear all your neighbors. There's not much around the area either.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
We had high hopes for Manten. Unfortunately, these hopes were not warranted. The room we were put in was the only one on property without a sitting area (every room was open during the morning, so you can see what other accommodations looked like). We had to move furniture to put down our futons and then make the beds. Our tables were not moved back during the day, so we would come home to tea on the upturned table (on top of another, for space) next to our unmade futons. I believe there was service for dinner and breakfast, but was never able to confirm or order either, as we didn’t see anyone to ask until our final morning there. The cleaning staff we did run into were very friendly. The onsen on property and off were nice. For the price, however, I would not go back.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property has 2 indoor onsens and 2 outdoor onsens. The outdoor ones are accessed by walking down the street. The meals are at a set time and very Japanese. The food was very good. The rooms are like what life would have been like in Japan in the past. They do have aircon, fridges and a small TV. Don't be expecting hotel standards. It's more like a step up from camping. We liked it, but would not like to stay more than one night. There is no sign in English out side the property. Using Google translate for the sign out side it is called stairs to the stars?
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The facility smelled a bit musty and could stand updating. However, price and location were right, and it was a rare occasion to have meals served to us in our room, as at traditional ryokan. The supper was an exceptional value. Our room was vintage traditional Japanese. Bathrooms were modern and clean although not attached to room. Although there were some miscommunications which caused a rocky check-in, staff provided excellent service during our stay. Futons were indeed thin, but we had enough to use two apiece.
Stayed 2 nights in Jul 2019

6/10 Okay

Riko, Tokyo, jp

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great Service and Staff is friendly. Property is much older than it appears. Main lobby area and washing facilities smell like mold and are not ventilated. Got sick after visiting.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shared and private onsen available! It was great to experience a traditional Japanese inn. The room was cozy and the staff were very friendly.
Stayed 1 night in Mar 2019

2/10 Terrible

patricia b.

hakone
This place was too noisy and there were nowhere to eat or even have a coffee.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room’s tea pot and cups still had tea in them from a previous guest. The ceiling of the onsen was covered in mould. As other reviews mention, the walls are paper thin. Generally had an unpleasant, restless stay.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is run down, mould covers the walls and ceilings of the
Stayed 1 night in Mar 2019

6/10 Okay

Natalie

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn't book here again
The rooms were quite nice, but the nature of the walls (thin paper) were such that the manners of our neighbours had a large impact on our experience. On our first night, a couple talked loudly well past midnight, followed by several minutes of *ahem* passion. Drunk people stumbled up the stairs - very loud when you're lying on a mat of the floor. The staff weren't overly warm or helpful. Their English is limited. According to one site, you can organise food from the kitchen if you order it before 7:00. We tried to organise dinner at 6:00, but were told "it's impossible". The onsen was dirty. Very dirty. There is established mould on the ceiling, the walls and floating in the water. I am not a fussy "clean freak" by any means, but it was unpleasant to be in. These are also the only washing facilities available. And if the doors are locked you have no other options. The location is a bit more remote. There is a bus stop and train station very close, so it is reasonably easy to get around, but if you want more restaurant choices, you might be better off staying in a larger area. Overall, it was nice to experience something a little more removed and traditional, but I wouldn't recommend this Roman. I would do a bit more research and find one that is cleaner with better service.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Authentic Japanese inn. It's nestled in the small town of Ohiradai, away from tourists and crowds. Do your wo
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Service and food is good. However the condition of the room need to be upkeep as the smell of the tatami and futon smell really bad. Thank u
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Go somewhere else
We came for vacation. The room had water stains on the walls, the beds and pillows were paper thin. We know futons are generally thin but these beds were terrible. The food looked good but we only ate about half. My husband found a hair in his food which made us lose our appetites. The staff were very friendly but we just did not like the room. We were so glad we had our own ac unit because the entire place was balmy and hot.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is so-so but Great traditional breakfast and cool guest house overall
Stayed 2 nights in Sep 2018

8/10 Good

Jeremy

3 night stay at Manten no Hoshi
Clean room and beddings, though the room was a little small and the walls are kinda thin, but still great value overall for the price. Nice touch providing red paste bun every night after housekeeping with the fresh set of toiletries and towel + sleep yukata. Would recommend to take the breakfast set or buy breakfast beforehand each night, as there are no open eating places nearby until 10am, due to being in the rural area. Also consider bringing multi-plug adaptors, as the room do not have many free plugs. Do note that toilets and onsens are shared (but the two onsens are lockable for privacy) though availability wasn't an issue during time of stay.
Stayed 3 nights in Aug 2018

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old school ryokan with amazing food
This place is very cool and has an old school aesthetic that will make you feel like you are in a wes Anderson movie. The food was absolutely incredible.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and it shows
For the area the price is reasonable but this comes with some things to be aware of. The place itself is a little run down and parts look quite worn and dirty. For most people, it's passable but if you need to make sure the place is clean I wouldn't recommend it. There are two onsen in the building which can be used as private ones as they have a lock on the door. They are nice but again, show signs of age. Due to having traditional rooms, the walls are also very thin which isn't ideal when you have particularly noisy neighbours as we did. It is convenient to the station however and easy to get around the surrounding areas.
Stayed 3 nights in May 2018