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Shirayu no Yado Yamadaya

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shirayu no Yado Yamadaya

Hot springs
Exterior
Hot springs
Hot springs
In-room safe, blackout curtains, free WiFi, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
1320-907 Gora, Hakone, Kanagawa, 250-0408
  • Sengokuhara Onsen
    7 min walk
  • Ōwakudani
    10 min walk
  • Hakone Museum of Art
    13 min walk
  • Atsugi Air Base (NJA)
    102 min drive

Room options

View all photos for Japanese Style Room, Great view, No Restaurants nearby, Check-in until 6PM

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room, Great view, No Restaurants nearby, Check-in until 6PM

  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese Style Twin Room, Great view, No Restaurants nearby, Check-in until 6PM

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Twin Room, Great view, No Restaurants nearby, Check-in until 6PM

  • Sleeps 2
  • 2 Single Futons

View all photos for Japanese-Style Room with Shared Bathroom

Living area | Flat-screen TV

Japanese-Style Room with Shared Bathroom

  • Sleeps 4
  • 4 Single Futons

Japanese Style Twin Room, Great View, No Restaurants Nearby

  • Sleeps 2
  • 2 Single Futons

View all photos for Japanese-Style Room With Mountain View

Interior

Japanese-Style Room With Mountain View

  • Sleeps 2
  • 2 Single Futons

Similar properties

Hot springs
Ajisai Onsen Ryokan
Pet-friendly
Parking included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (200)
The price is €192
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Ajisai Onsen Ryokan

About this property

Shirayu no Yado Yamadaya

Ryokan with a full-service spa, near Hakone Kowakien Yunessun
This smoke-free ryokan features a full-service spa, free newspapers and gift shops/newsstands. Free WiFi in public areas, free self parking and free train station pick-up are also provided.
Shirayu no Yado Yamadaya offers 15 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).
Our customers tell us that they can't get enough of the helpful staff at Shirayu no Yado Yamadaya. During your stay, you're just a quick walk from Sengokuhara Onsen. Features include free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking and extended parking
  • Indulge with massages at the spa
  • Amenities include free newspapers in reception and a gift shop
  • Within a 15-minute walk of Ōwakudani and Hakone Gora Park
  • Free train station pick-up shuttle service
Shirayu no Yado Yamadaya offers its guests a full-service spa. Public spaces have free WiFi. Gift shops/newsstands, karaoke, and complimentary newspapers in the lobby are also featured at Shirayu no Yado Yamadaya. Limited free parking is available on a first-come, first-served basis.

This 3-star Hakone ryokan is smoke free.

Room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free covered self parking on site
  • Free covered extended parking on site
  • Limited on-site parking

Food and drink

  • Kaiseki meal

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Spa open select days
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • Genkan (entryway)
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
The entrance to this property is closed from 11 PM-7 AM. Guests are not permitted to enter or leave the property during this time.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shirayu no Yado Yamadaya offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 9 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Shirayu no Yado Yamadaya Inn Hakone
Shirayu no Yado Yamadaya Inn
Shirayu no Yado Yamadaya Hakone
Shirayu no Yado Yamadaya Ryokan
Shirayu no Yado Yamadaya Hakone
Shirayu no Yado Yamadaya Ryokan Hakone

Shirayu no Yado Yamadaya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 113 reviews" "
Rating 8 - Good. 40 out of 113 reviews" "
Rating 6 - Okay. 18 out of 113 reviews" "
Rating 4 - Poor. 5 out of 113 reviews" "
Rating 2 - Terrible. 4 out of 113 reviews" "

6.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chong Pin, Milpitas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yamadaya is a mid range ryokan/inn walkable from Sounzan station (first ropeway station). Not a whole lot in terms of food and such but it’s good place for a rest and for quick access to the rope way to owakudani and the lake. There are 2 main hot bath area which converts from public to private baths at 7pm/7am. Facility wise some parts a bit more dated but the staff and service is really good. Food and value is great.
Stayed 1 night in Jul 2024

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here
I would not recommend this hotel. There was mold on the walls and on the caulk in the bathroom. The room smelled musty and has a giant spider and beetle in it.
Mold on the caulk
Mold on the wall
Same mold
Stayed 2 nights in Jul 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Any

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hakone stay
5 minutes walk from Souzan station, place was quiet with 2 onsens. Onsen are rotated every 12 hours. Kaiseki styled Dinner and breakfast were provided as there is very limited food option in Hakone area and most public transport end at 5pm
Stayed 1 night in May 2024

8/10 Good

Ryan

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel is very close to the ropeway and offers a shuttle bus to the main station which you really do need. Bedding arrangement is hard as a rock so be aware of that. The hotel itself is very dated and no especially clean. However I found that part of the old school charm. The included meals were absolutely outstanding traditional kaiseki style. Worth the price for that alone.
Stayed 1 night in May 2024

8/10 Good

Debbie

Disliked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Jenson

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Exactly what I expected from a traditional Ryokan experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
What an experience!!!!! Such a gracious and traditional place in Hakone. So thankful for making our experience so beautiful.
Stayed 1 night in Mar 2024

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
We had a really nice stay. This is our first ryokan experience. We arrived around noon and they were able to store our luggage so we can go tour the area with our Hakone Free pass. When we return to check in our luggage was already in our room. The heat was cranked up so our room was nice and toasty and there's hot green tea ready for us with a little piece of packaged cake, a nice touch after being out on a cold and rainy day. Our room is good size for the 2 of us and it is clean, no strange smell. It's a bit dated but that's the charm. Our room is on the 3rd floor, it has a nice view of the mountains. The outdoor onsen tubs on both the 3rd and 4th floor are really nice. It's great to be sitting in the outdoor tubs and inhale the mountain fresh air. The indoor onsen rooms on both floor were old and needs maintenance and renovation but I was using the outside onsen so that didn't bother me. Both meals were perfect, it was beautifully set up and has good flavor and variety. The futon was a bit hard for me, I didn't sleep very well because of it, other than that, it was a very nice stay and I would come back again.
Stayed 1 night in Oct 2023

8/10 Good

gareth

Liked: Staff & service, room comfort
Traditional Ryokan experience at a good price.
We really enjoyed our stay at this Ryokan. It was in a perfect location at the end of the cable car and ropeway for easy access. The service was great and if you're after a traditional Ryokan experience this offers that at a very reasonable price. The food both evening and morning was very traditional, whilst not necessarily to our tastes entirely it was beautifully presented and again a great experience. We stayed for 2 nights and found that to be enough. There was no hot water in the rooms for showers etc, so the only option was the communal naked Onsen for washing and bathing. It was a real experience and we would recommend giving it a go. The property itself is a little shabby in parts but for that price we were not complaining. We would highly recommend if you want the traditional Ryokan experience.
Stayed 2 nights in Oct 2023

6/10 Okay

Irvin

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Would be much better if they cleaned better.
The location was great with it being a short walk from the cable car station and the staff were friendly plus helpful. The building was definitely on the older side which we expected, however the rooms and facilities seemed to be lacking in cleanliness. The room we stayed in had cobwebs on the dm ceiling and dust/dirt could be seen along the baseboard areas of the room. The onsen / bath area was ok but the actual soaking area really could use some detail cleaning as the window edges were quite dirty. The meals were good overall but I would’ve appreciated it if they gave us the same meals for our children too as we had paid quite a bit more to include my 2 kids. For dinner they were not given the sashimi and one other dish which were some of the main dishes in dinner. Not was there a substitute.
Stayed 1 night in Sep 2023

10/10 Excellent

Xiaofei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ryankan is about 3 minutes walking from Souenzan cable car station and it is convenient get to. They do free pick up from the cable car station as well if needed. Our family stayed in three rooms on the fourth floor. The ryankan is generally very clean. It being old, you do see a bit of spider webs here and there. But there is no concern for being clean. We sleep on tatamis and it is generally conformable. There are two public bath, one on third floor and one on the fourth floor. Both with an indoor hot spring and two outdoor bathtub. The two hot springs switches between men’s and women’s at 7 am and 7 pm. You can soak in onsen whenever you want to through the night. Dinner is at 6 pm. The food was good and tasty. While you enjoy the dinner, the room is converted to a bedroom. Breakfast is at 8 am and is equally 10 course and tasty. The room is converted to day time use when you have breakfast. The onsen is not very busy and occasionally have 2-3 other people. It is a good place to stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Augustine

Stayed 1 night in Jul 2023

4/10 Poor

Kozue

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was very old, which I don't mind, but walls, floors, and doors had old stains and mold. The windows were not clean. The hotel also smelled like mildew. The onsen area had stained & damp carpets in the changing room and mold all over the ceiling. The amenities like hair tonic & skin care was from the 80's. The bath was ok with 3 areas to soak (indoor & outdoor). Location was close to Sounzan station, but a short walk up the hill. What made my stay tolerable was the toilets looks newer and the tatami in the room was clean and futon sheets were crisp white and looked clean. Most of the staff was not Japanese, but they were very nice and friendly and hard working. The food was plentiful for dinner and breakfast and it was better than expected. Overall, I realized I should spend a little more so my family could really feel comfortable and enjoy the onsen experience. This place was just under $400 for a family of 4 during the weekday and I realized, I need to spend $800-$1000 (USD)at hakone so that this stay can feel like a vacation.
Stayed 1 night in Jul 2023

6/10 Okay

Loan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was kind and pleasant. Both dinner and breakfast were delicious. We were grateful they offered transportation service to Gora station since it started raining. Unfortunately the place is in a desperate need of repairs. The ceiling was leaking in multiple places with buckets placed to catch the water. I slipped on a puddle with the uncomfortable slippers that were asked to be worn. My kids couldn’t even walk in theirs and couldn’t grip them to climb the stairs.
Stayed 1 night in Jun 2023

8/10 Good

Abbie

Travelled with family
Liked: Staff & service, room comfort
The workers are very friendly and the food is great but the cleanliness is not very good.
Stayed 2 nights in May 2023

8/10 Good

Santosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is pretty close to the starting point of Ropeway so easy to access on your own. The property does provide pick up service which is also nice. The outdoor Onsen ( hot bath) was really nice. Went early in morning and got it to myself kind of private usage experience. The best part was the dinner and breakfast offered as part of half board pricing when you book it. This to me was the best part of this property. The location is right on road so you cannot really have a area with open garden to walk etc. and having that would be really nice to relax in morning or evening watching the mountains.
Stayed 1 night in May 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an authentic old school vibe that created a wonderful experience for us. Staff was amazing and the convenient location to bus stop and, cable cars and gondola to visit the small towns along that route and Lake Aisha was perfect. It's how we saw Mt Fuji, a highlight of our two week trip to Japan
Stayed 2 nights in Apr 2023

10/10 Excellent

Francis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was absolutely amazing. All staff was exceptionally kind and helpful.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Lik Yan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaiseki and Onsen were top notch. We stayed for 2 nights and were always looking forward to the next meal. The lady who was in charge of our food prep gave the best service. Just wow! We found the location kind of hard-er to get to (either by cablecar or ropeway only) so one time, we had to make sure that we were back before the last ride. Room size for 4 was great and futon was very comfortable.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. It had the feel of a traditional ryokan with meals served in your room. There are no elevators so it might be difficult for guests with mobility issues.
Stayed 3 nights in Nov 2022