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Tsubaki

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tsubaki

Terrace/patio
Property amenity
(Main Bldg.) Japanese Western Style Standard Room with Private Open-Air Bath (Non-Smoking) | Minibar, in-room safe, blackout curtains, iron/ironing board
Japanese garden
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
776 Miyakami, Yugawara-machi, Ashigarashimo-gun, Yugawara, Kanagawa-ken, 259-0314
  • Manyo Park
    3 min drive
  • Hakone Checkpoint Museum
    12 min drive
  • MOA Museum of Art
    13 min drive
  • Atsugi Air Base (NJA)
    101 min drive

Room options

View all photos for (Main Bldg.) Japanese Style Deluxe Room with Private Open Air Bath (Non-Smoking)

(Main Bldg.) Japanese Style Deluxe Room with Private Open Air Bath (Non-Smoking) | Terrace/patio

(Main Bldg.) Japanese Style Deluxe Room with Private Open Air Bath (Non-Smoking)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds and 3 Single Futons

2Japanese-Style Rooms With Open-Air Bath, 12 Tatami+4.5 Tatami (50SQM),Non-Smoking

  • Sleeps 3
  • 3 Large Single Futons

Geihinkan, Room With Open-Air Bath, Hanahuki

  • Sleeps 6
  • 2 Large Single Beds

Geihinkan, Kokinran (Indoor Bath Only)

  • Sleeps 5
  • 2 Large Single Beds

Geihinkan, Hikarugenji (Indoor Bath Only)

  • Sleeps 7
  • 2 Large Single Beds

Japanese-Western-Style Room, High Grade, 12 Tatami + Bedroom (70SQM) , Non-Smoking

  • Sleeps 5
  • 2 Large Single Beds

Japanese-Western-Style Room,With hot spring Open-Air Bath (70SQM), High Grade,Non-Smoking

  • Sleeps 5
  • 2 Large Single Beds

View all photos for (Presidential Suite) Kokinran - Japanese Room (Non-Smoking)

Interior

(Presidential Suite) Kokinran - Japanese Room (Non-Smoking)

  • 200 sq m
  • Sleeps 10
  • 10 Large Single Futons

Geihinkan, Room With Open-Air Bath, Shunsyokou

  • Sleeps 6
  • 1 Double Bed

Standard Japanese-Style 2 Rooms With bed, 12 Tatami + 7 Tatami (70SQM), Non-Smoking

  • Sleeps 5
  • 2 Large Single Beds

View all photos for (Executive Suite) Hikarugenji - Japanese Room (Non-Smoking)

Minibar, in-room safe, blackout curtains, iron/ironing board

(Executive Suite) Hikarugenji - Japanese Room (Non-Smoking)

  • 130 sq m
  • Sleeps 7
  • 7 Single Futons

Standard Japanese-Style 2 Rooms,12 Tatami + 4.5 Tatami (50SQM),Non-Smoking

  • Sleeps 3
  • 3 Large Single Futons

With open-air bath, Standard Japanese-style room with bed, 8 Tatami+Living Room (50SQM),Non-Smoking

  • Sleeps 2
  • 2 Large Single Beds

Special Japanese-Western-Style Room With Open-Air Bath(13Tatami+Bedroom/100SQM),Non-Smoking

  • Sleeps 5
  • 2 Large Single Beds

View all photos for (Executive Suite) Hanafuuki - Japanese Western Style Suite with Private Open-Air Bath (Non-Smoking)

Minibar, in-room safe, blackout curtains, iron/ironing board

(Executive Suite) Hanafuuki - Japanese Western Style Suite with Private Open-Air Bath (Non-Smoking)

  • 130 sq m
  • Sleeps 6
  • 4 Double Futons and 2 Single Beds

View all photos for (Main Bldg.) Japanese Western Style Standard Room with Private Open-Air Bath (Non-Smoking)

Minibar, in-room safe, blackout curtains, iron/ironing board

(Main Bldg.) Japanese Western Style Standard Room with Private Open-Air Bath (Non-Smoking)

  • 50 sq m
  • Sleeps 2
  • 2 Double Futons

Standard Japanese Style Room Main Building

  • Sleeps 3
  • 3 Single Futons

View all photos for Annex Suite, Japanese-Western Mixed with Bath, Mountain View

Spa

Annex Suite, Japanese-Western Mixed with Bath, Mountain View

  • Sleeps 5
  • 2 Double Beds

View all photos for Japanese and Western Style Room Main Building

Minibar, in-room safe, blackout curtains, iron/ironing board

Japanese and Western Style Room Main Building

  • Sleeps 5
  • 3 Single Futons and 2 Double Beds

View all photos for Annex Suite, Japanese-Western Mixed with Bath

Minibar, in-room safe, blackout curtains, iron/ironing board

Annex Suite, Japanese-Western Mixed with Bath

  • Sleeps 3
  • 1 Double Bed and 1 King Bed

View all photos for Annex Suite, Japanese-Style with Bath, Mountain View

Bathroom | Separate bathtub and shower, free toiletries, hair dryer, dressing gowns

Annex Suite, Japanese-Style with Bath, Mountain View

  • Sleeps 6
  • 2 Double Beds

View all photos for Run Of House

Interior

Run Of House

  • Sleeps 2
  • 3 Single Futons

Shunshoko Executive Suite With Private Open-Air Bath-Non-Smoking

  • Sleeps 7
  • 2 Single Beds

Superior Room With Tatami Area

  • Sleeps 5
  • 2 Single Beds

Deluxe Japanese-Western Style Room-Non-Smoking, 70 Sqm

  • Sleeps 5
  • 2 Single Beds

Hanafuki Executive Suite With Private Open-Air Bath-Non-Smoking

  • Sleeps 6
  • 2 Single Beds

Kokinran Executive Suite-Non-Smoking

  • Sleeps 10
  • 2 Single Beds

Similar properties

Front of property

Fukiya Ryokan

Breakfast included
Spa
Free WiFi
Air conditioning
5.0 out of 5, Exceptional, (20)
The price is €686
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Fukiya Ryokan

About this property

Tsubaki

Ryokan with free valet parking, near Yugawara Art Museum
Along with a bar/lounge, this ryokan has a sauna and a meeting room. Free WiFi in public areas and free valet parking are also provided. Additionally, free newspapers, a garden and a front desk safe are on-site. Private bathrooms are not en suite.
Tsubaki offers 29 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. 26-inch flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Rooms have detached private bathrooms. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

This Yugawara ryokan provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 2:00 AM to 10:00 PM. There are hot springs on site.
During your stay at Tsubaki, you'll be within walking distance of Yugawara Art Museum. You'll find features such as free WiFi in public areas and free valet parking, plus a bar.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes hot springs and a sauna
  • Just a 2-minute drive from Yugawara Art Museum and a few minutes from Manyo Park
Tsubaki offers its guests hot springs and a sauna. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Tsubaki also features a garden, complimentary newspapers in the lobby, and shopping on site. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Yugawara ryokan.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 2:00 AM - 10:00 PM
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Detached private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests with food allergies should contact this property at least 7 days prior to check-in.
Dinner is available at 6 PM or 6:30 PM. Guests must contact this property in advance if they intend to check in after 7 PM.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Tsubaki Ryokan
TSUBAKI Inn Yugawara
TSUBAKI Yugawara
Tsubaki Yugawara
Tsubaki Ryokan Yugawara

Tsubaki Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 76 reviews" "
Rating 8 - Good. 15 out of 76 reviews" "
Rating 6 - Okay. 4 out of 76 reviews" "
Rating 4 - Poor. 7 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Benjamin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is very nice but the property is old, cramped and humid. A strong smell of mold in the room prevents from a good night sleep. To be avoided
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanes at its best
Truly amazing hospitality of the whole staff - thanks a lot, we will come back!!
Stayed 1 night in Nov 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryokan with exceptional cuisine
We stayed at Tsubaki twice before in the last 15 years. The ryokan has several areas feeling dated but what made up for it was the best kaiseki dinner served. Food was amongst the best in all the famous ryokans we have stayed before in Japan.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable stay from the room to the staff, private bath and food
Stayed 1 night in May 2018

10/10 Excellent

ZHAOQI, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience to stay at the Tsubaki. Staff were very welcoming and nice. They spoke enough english to accommodate all your needs. Food was very good, wifi was fast, and the Onsen is amazing. We stay at a room with private outdoor Onsen and that was top notch. Highly recommend this place if a quite retreat is what you are looking for. The only downside is the fact that this place isn't in Hakone, and the transportation to Hakone could be a bit difficult.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Joseph P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation Japan
We had an amazing experience and couldn't be happier with the experience. The staff were amazing and the location and the rooms were so perfect. We had amazing food and we had a private onsen as well as access to the public onsen. We had shiatsu massages that were great and very reasonably priced. We had misplace a JR rail pass and the staff went to great efforts in getting it back to us after they discovered it. Great cultural experience and a wonderful stay.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Expensive and run down
The staff were wonderful but the hotel itself is very run down and if you’re not used to this type of experience you will be surprised that there is almost no where to sit in your room, yet really nowhere else to go. All of the furniture and furnishings are very run down, the carpets are stained etc. I would not complain but for the very expensive price tag of over $800 US. I was extremely disappointed in the quality of the hotel. In addition, the food had been prepared previously and refrigerated and was nothing to get excited about.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Authentic and excellent food
Very nice service and staff. Food was really terrific and authentic Japanese ryokan experience. Condition was not great - carpet soiled and smelled musty. Location was hard to get to - and not close to anything to walk to

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Wolf & Anna, Vancouver BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Onsen Ryokan ever visited.
Tatami room with private Onsen bath tub a perfect combination. Food & service outstanding.

10/10 Excellent

J. Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional relaxation
Tsubaki offers the real deal, with time-honored hospitality that is understated. The serene landscape holds the inn, the inn the healing waters and the waters your grateful body.

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

kiyohisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は古いが、これは致し方ないことであり、いかに清潔に保つかであるが、十分満足できました。 最近の宿はレストランでの食事が多く、部屋食は珍しくなっています。 デザートまでのタイミングは非常に満足できましたが、デザート下げるのが少し遅かったです。 全体的には非常にまんぞくしていますが、唯一泉質については若干劣るかと思いました。（部屋の露天風呂は加水、加温で、循環です）
Stayed 1 night in Apr 2024

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food and service
Stayed 1 night in Jun 2023

4/10 Poor

Francia

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pensábamos que valía muchísimo la pena como turistas ir hasta Yugawara que está medio complicado llegar, el hotel está demasiado viejo, como de hace 100 años, la comida en lo personal no me gustó, me esperaba algo totalmente distinto
Stayed 1 night in Apr 2023

10/10 Excellent

AYAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

kurimata

Stayed 1 night in Sep 2022

8/10 Good

MASAE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

HIROKO

Liked: Amenities, property conditions & facilities
奥湯河原でとても静かにゆっくりと過ごせました！ 　露天内風呂がついており、大浴場のほか自由に好きな時間に温泉に浸かることができ、お料理の味も美味でてても良かったです。 　部屋に設置されている冷蔵庫のドリンク無料サービスやアメニティも一通り揃っており、メイク落としや洗顔・化粧水・乳液が整っていても手ぶらで訪れすことができ、嬉しかったです。 　値段が値段なだけにサービスに完璧を求め過ぎてしまったかもしれませんが、お食事をサーブしてくださった仲居さんが提供時間や飲み物の聞き間違いが数回あったので、聞く際にメモをとって確認を行えばよいのに、、、と感じまして、それだけが残念でした。
Stayed 1 night in Jan 2022

10/10 Excellent

Osamu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事の美味しいお宿
3回目の宿泊です。今回も食事に大満足でした。北海道など各地から食材を取り寄せ、創意工夫された献立でした。すっぽんのつみれ鍋は特に美味でした。露天風呂付の部屋に泊まりましたが、温度も丁度良く、温まる温泉でした。
すっぽんのつみれ鍋
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021