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ARCOTEL Rubin Hamburg

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ARCOTEL Rubin Hamburg

Front of property
Exterior
Comfort Room | In-room safe, desk, blackout curtains, soundproofing
Daily buffet breakfast (EUR 22 per person)
Junior Suite | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
Steindamm 63, Hamburg, HH, 20099
  • Moenckebergstrasse
    10 min walk
  • Hamburger Kunsthalle
    12 min walk
  • Jungfernstieg
    3 min drive
  • Hamburg (HAM)
    32 min drive

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, blackout curtains, soundproofing

Superior Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Room

Comfort Room | In-room safe, desk, blackout curtains, soundproofing

Comfort Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout curtains, soundproofing

Junior Suite

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, blackout curtains, soundproofing

Suite

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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Exterior

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Free WiFi
Air conditioning
Gym
Breakfast available
4.4 out of 5, Excellent, (1049)
The price is €113
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Best Western Plus Hotel St. Raphael

About this property

ARCOTEL Rubin Hamburg

Eco-certified hotel connected to the convention centre in Hamburg with a 24-hour business centre
A bar/lounge, a 24-hour business centre and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space.
ARCOTEL Rubin Hamburg offers 217 accommodations with laptop-compatible safes and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at ARCOTEL Rubin Hamburg, you're connected to the convention centre and just a quick walk from Schauspielhaus. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 6 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3854 square feet (358 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified ARCOTEL Rubin Hamburg. Parking is available for a fee.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 24 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,854 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • No lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 24 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

ARCOTEL Rubin
ARCOTEL Rubin Hamburg
ARCOTEL Rubin Hotel
ARCOTEL Rubin Hotel Hamburg
ARCOTEL Rubin Hamburg Hotel
ARCOTEL Rubin Hamburg Hotel
ARCOTEL Rubin Hamburg Hamburg
ARCOTEL Rubin Hamburg Hotel Hamburg

ARCOTEL Rubin Hamburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 1005 reviews" "
Rating 8 - Good. 447 out of 1005 reviews" "
Rating 6 - Okay. 95 out of 1005 reviews" "
Rating 4 - Poor. 29 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, area around the hotel is not the best but not terrible.
Stayed 1 night in Jul 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Walter

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Haythem

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable room great breakfast,
Stayed 5 nights in Sep 2023

8/10 Good

Andonios

Stayed 3 nights in Aug 2023

8/10 Good

KYRIAKOS

Liked: Cleanliness, staff & service, property conditions & facilities
the people at the reception were friendly and ready to help. Although the area is dirty and with strange people around especially during night. The hotel was safe but the area is not so good
Stayed 6 nights in Jul 2023

10/10 Excellent

Elizabeth

Stayed 4 nights in Jun 2023

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent. Hotel clean. Breakfast excellent
Stayed 3 nights in May 2023

10/10 Excellent

Davida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Haress Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decoration
Stayed 1 night in Jan 2023

10/10 Excellent

Hamid, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, clean, and located a short walk to a street with many good restaurants and from the Central Station in Hamburg. Also a short walk to a beautiful lake and we enjoyed our evening walks around the lake. Staff are friendly and upgraded us to a nice room with views when we told them we are not happy with the room we were given at the check-in. Breakfasts are really great and offer variety of foods. I highly recommend this hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sujoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay in Hamburg !!
Nice hotel close to underground, only one stop from main station. Well organised, has everything in the room that you need. Pleasant stay. Lot of Turkish eateries around.
Stayed 2 nights in Aug 2022

8/10 Good

Yanjie

Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Dirty sheets. Seemed to have bedbugs
Stayed 1 night in Jul 2022

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, having a fridge in the room was also convenient.
Stayed 3 nights in Jul 2022

10/10 Excellent

Fady

Stayed 1 night in Jul 2022

10/10 Excellent

Losif

Stayed 2 nights in Jun 2022

8/10 Good

Patrick

Stayed 1 night in May 2022

10/10 Excellent

Douglas

Stayed 2 nights in Feb 2022

10/10 Excellent

maksym

Stayed 2 nights in Dec 2021

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice clean hotel with very friendly staff. The location suited us for what we were looking for but I can imagine the area can put some people off.
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing and humiliating
By check in the desk lady announced to us, with a great apology, that the 4.5-star Arcotel Rubin was totally overbooked and hence she'd send us over to 3-star hotel suite. I wouldn't accept her offer which made her respond that by my refusal I was welcome to find another accommodation in town at my own expense. We had driven 11 hours from Denmark including over a 3-hour traffic jam on highway 7 on account of a horrible accident so I was forced to accept her degrading. To cut the story short it was not only a rather disappointing but also a humiliating experience for the desk lady offered me no compensation at all. I had stayed in the Arcotel before and enjoyed their standards but this miserable affair would make me wanna warn my fellow travellers against this hotel. I hope Hotels.com will follow up on this incident professionally.
Stayed 1 night in Oct 2021

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Aug 2021