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Apartment Hotel am Sand

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December 2024
January 2025

Photo gallery for Apartment Hotel am Sand

Front of property
Hypo-allergenic bedding, desk, blackout curtains, soundproofing
Private kitchenette
Hallway
Breakfast area

Reviews

6.4 out of 10

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Sand 21, Navigation: Sand 19, Hamburg, HH, 21073
  • Hamburg-Harburg District Court
    9 min walk
  • Phoenix Center
    9 min walk
  • Hamburg University of Technology
    10 min walk
  • Hamburg (HAM)
    52 min drive

Room options

View all photos for Standard Triple Room

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Family Room

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property
a&o Hamburg City - Hostel
Pet-friendly
Free WiFi
Game room
Breakfast available
3.4 out of 5, (1000)
The price is €68
for 1 night
includes taxes & fees
5 Dec - 6 Dec
a&o Hamburg City - Hostel

About this property

Apartment Hotel am Sand

Hamburg hotel in Hamburg-Harburg
This smoke-free hotel features express check-out, free newspapers and tour/ticket assistance. WiFi in public areas is free. Additionally, ATM/banking services, multilingual staff and a vending machine are on-site.
Apartment Hotel am Sand offers 10 accommodations with a hairdryer and blackout curtains. 82-cm flat-screen televisions come with satellite channels. Bathrooms include a shower.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Apartment Hotel am Sand. During your stay, you're just a quick walk from Phoenix Center. You'll find features such as free WiFi in public areas.
  • Free WiFi and wired Internet
  • Amenities include free newspapers in reception, multilingual staff and a lift
  • Just a 2-minute drive from Phoenix Center and 8 minutes from Harburger Mountains
As a guest of Apartment Hotel am Sand, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi and wired Internet are free in public spaces. Apartment Hotel am Sand also features complimentary newspapers in the lobby, room service (during limited hours), and express check-out.

This Hamburg hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, German, Polish, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: 30 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: 30 per cent of room rate
Express check-out available

Special check-in instructions

The front desk is open daily from 2:30 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 12.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: 30 per cent of room rate (subject to availability)
  • Late check-out fee: 30 per cent of room rate (subject to availability)
  • Kitchen/kitchenette fee: EUR 7 per night
  • In-room safe fee: EUR 3 per night
  • Crib (infant bed) fee: EUR 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 2:30 PM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property requires payment at check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Apartment am Sand
Apartment am Sand Hamburg
Apartment Hotel am Sand
Apartment Hotel am Sand Hamburg
Apartment Hotel am Sand Hotel
Apartment Hotel am Sand Hamburg
Apartment Hotel am Sand Hotel Hamburg

Apartment Hotel am Sand Reviews

Reviews

6.4
Rating 10 - Excellent. 11 out of 96 reviews" "
Rating 8 - Good. 28 out of 96 reviews" "
Rating 6 - Okay. 30 out of 96 reviews" "
Rating 4 - Poor. 17 out of 96 reviews" "
Rating 2 - Terrible. 10 out of 96 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

3.8/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Hyoung

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean.close to public transport. Didn't like size of room not as shown in photos. Room, on day we arrived, was very hot, 29c, with only a fan. The absurdity of having a kitchenette, apartment hotel, that you couldnt use unless you paid was ridiculous.
Stayed 2 nights in Jul 2024

4/10 Poor

Sheryl

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Mmm
Great location to get into Hamburg but can’t checking in till 2.30 as no one there confusion on invoice sheet not clean but a bit grim
Stayed 2 nights in Jun 2024

4/10 Poor

Emilia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The so named available parking is at 800m distance. The price did not reflect the reality
Stayed 1 night in Jun 2022

4/10 Poor

Kasper

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charm of a small family pension
Unbeatable price for Hamburg. Less than two minutes from subway which takes you to the city center in under 20 minutes. That being said, the district where it is located (the Ha-r-burg part of Ha-m-burg) is VERY worthy of exploration by and in itself - my favorite hood in Hamburg because of its cultural diversity. Super friendly personnel, including cleaners. Front desk opens at 11:00 am and (I think) closes around 9:00 pm. If you have a key, no problem, but I am not sure how late check-ins are handled. You can check out before 11:00 by dropping the key in a key box, but you won't be able to come back in. NO ELEVATOR, and no breakfast when I stayed there (plenty of cafes and bakeries around, though). The only downside was the bed which was not very sturdy and constantly moved around. The mattress was comfortable, though.
Stayed 2 nights in Oct 2019

2/10 Terrible

Kresimir

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

6/10 Okay

Bjarke

Stayed 1 night in Aug 2019

8/10 Good

Nour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchen not included
In case, like me, you select this hotel for the kitchen beware that it is not included and you have to pay a supplement.Otherwise its a fine (if sterile) room in a dodgy feeling area.

2/10 Terrible

Guillermina

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Wir fanden Bettwanzen in den Betten, das Zimmer war schmutzig, dann wurden wir in ein neues Zimmer verlegt und das neue Zimmer war sehr klein, das Fenster ließ sich nicht öffnen, die Duschtür war kaputt, das Bad war schmutzig. Und wieder gab es Bettwanzen im Zimmer. Es hat unseren Urlaub ruiniert, wir mussten zwei Tage früher abreisen, weil wir kein drittes Zimmer bekommen wollten, das schlechter war als die vorherigen. NIEMAND hat die 330€, die wir für 4 Nächte bezahlt haben, erstattet. Expedia ist eine Schande, sie gaben uns nur ein paar Punkte bei der Bewerbung. Niemand erstattete uns auch nur den Betrag der Cremes, die wir für die Bisse gekauft hatten. Ich finde es eine Schande, dass so bekannte Seiten wie Expedia Hotels auf so niedrigem Niveau und so teuer haben. Wir haben Bilder und Videos und immer noch niemand gab uns eine Lösung. Vielen Dank an Expedia und das Hotel für unseren Urlaub ruiniert.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dusche nur kaltes Wasser, da Boiler kaputt wurde in der Zeit nicht repariert. Duschkopf durch Duschschlauch kaputt. Matratzen durch legen, so dass man die Federn gemerkt hat. Für Benutzung von der Küche, Was zwei Herper an sind, plus Kühlschrank Nutzung extra Geld wenn du das bezahlt hast, hast du noch nicht Mals irgendwelche Töpfe Tassen Besteck Messer Gabel sonst irgendwas.
Stayed 3 nights in Jul 2024

2/10 Terrible

Tahsin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Jonna

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Fedora

Stayed 1 night in Jun 2023

4/10 Poor

Magomed

Travelled with partner
Disliked: Cleanliness, staff & service
Check in war komplizierter als nötig und mein Bettlaken war schmutzig, Sessel waren vollgesifft mit irgendwas, Spinnennetze und dazugehörige Spinne. Das einzig positive ist dass die Lage ziemlich Zentral und verkehrsnah ist und wir ein upgrade bekommen hatten weil nicht so viel los war während unserer Zeit dort. Falls keine Alternative möglich ist, ists okay aber für den Preis hab ich in anderen Hotels viel bessere Erfahrungen gemacht.
Stayed 3 nights in Jun 2023

2/10 Terrible

Lisa

Travelled with family
Leider kamen wir nach 20 Uhr und konnten nichh mehr einchecken. Für spontane Buchungen (z.B. Rückkehr vom Flughafen) nicht zu empfehlen. Für uns verlorenes Geld!

2/10 Terrible

Claudio

Disliked: Staff & service, amenities, property conditions & facilities
Bilder entsprachen nicht der Zimmer
Stayed 1 night in May 2023

8/10 Good

Aketzali

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nuestra estancia fue cómoda ya que después de hacer check-in no tuvimos que volver a ver a nadie ni hablar con nadie. Fue lo ideal para nosotros ya que no hablábamos aleman.
Stayed 6 nights in Apr 2023

4/10 Poor

Shokufe

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Die Betten waren überhaupt nicht bequem und sind die ganze Nacht verrutscht!!
Stayed 1 night in Dec 2022

2/10 Terrible

Kubra

Stayed 1 night in Jul 2022

8/10 Good

Malin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022