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Hotel Panorama Hamburg - Billstedt

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Panorama Hamburg - Billstedt

Lobby
Front of property
Lobby
Double or Twin Room | Hypo-allergenic bedding, desk, blackout curtains, soundproofing
66-cm flat-screen TV with satellite channels, TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Billstedter Hauptstrasse 44, Hamburg, HH, 22111
  • Horner Rennbahn
    3 min drive
  • Hamburg Wholesale Market
    10 min drive
  • Mehr!-Theater am Großmarkt
    10 min drive
  • Hamburg (HAM)
    34 min drive

Room options

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Lobby

Panorama Inn Hotel und Boardinghaus

Pet-friendly
Free WiFi
Parking available
Laundry
3.6 out of 5, Good, (828)
The price is €112
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Panorama Inn Hotel und Boardinghaus

About this property

Hotel Panorama Hamburg - Billstedt

Pet-friendly hotel connected to a shopping centre in Hamburg-Mitte with a health club
This smoke-free hotel features a restaurant, a health club and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space and dry cleaning.
Hotel Panorama Hamburg - Billstedt offers 111 accommodations with a hairdryer and free toiletries. 66-cm flat-screen televisions come with satellite channels. Bathrooms include a shower.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club.
With your stay at Hotel Panorama Hamburg - Billstedt, you'll be connected to a shopping centre and within walking distance of Horner Rennbahn. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at Clipper Lounge Restaurant, a bistro that serves German cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 10 minutes by car from Hamburg City Hall and 10 minutes from Miniatur Wunderland
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3671 square feet (341 square metres) and includes conference space. A health club, a terrace, and a vending machine are also featured at the business-friendly Hotel Panorama Hamburg - Billstedt. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Clipper Lounge Restaurant – This bistro specialises in German cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Breakfast Restaurant – This buffet restaurant only serves breakfast. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 14 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 17.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Breakfast Restaurant
  • Clipper Lounge Restaurant

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,671 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 66-cm flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 10 2024 to October 31 2024 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.50 per person
  • Covered self-parking fee: EUR 14 per night
  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Top CityLine Hotel Panorama Billstedt
Top CityLine Hotel Panorama Billstedt Hamburg
Top CityLine Panorama Billstedt
Top CityLine Panorama Billstedt Hamburg
Hotel Panorama Hamburg-Billstedt
Panorama Hamburg-Billstedt
Panorama Hamburg Billstedt
Hotel Panorama Hamburg Billstedt
Hotel Panorama Hamburg - Billstedt Hotel
Hotel Panorama Hamburg - Billstedt Hamburg
Hotel Panorama Hamburg - Billstedt Hotel Hamburg

Hotel Panorama Hamburg - Billstedt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 205 reviews" "
Rating 8 - Good. 91 out of 205 reviews" "
Rating 6 - Okay. 35 out of 205 reviews" "
Rating 4 - Poor. 13 out of 205 reviews" "
Rating 2 - Terrible. 9 out of 205 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

klara

Lousy hotel norair conditioner coffe machine safe
I live in the Middle East and ask hotels.com give me back as an exception refund for 3 days I didn’t stay I had to cut my trip short as airlines cancelled flights home I was looking for understanding and humanitarian help. How can I trust hotels.com now
Stayed 10 nights in Jul 2024

10/10 Excellent

Luc

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so smooth and the staff is welcoming and efficient, a special thanks to the receptionist Vladimir.
Stayed 1 night in Jul 2024

2/10 Terrible

molly

Stayed 4 nights in Oct 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good location, close to a shopping mall. The city center is a 15 minute bus ride away. The hotel itself is a bit old but the rooms are comfortable and clean. Overall good value for money.
Stayed 1 night in Feb 2020

8/10 Good

Alnuaimi

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From London
It was fantastic, all the receptionist were very kind and helpful, I would like to thanks to the man who helped us to call a taxi for us on Saturday evening 👍 Overall I’m very happy with all the service
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing the customer services was terrible When we came late there is a piece of wood to keep the door locked as the security says it’s bad area
Stayed 1 night in Sep 2019

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Business with secure Parking
Stayed at the Hotel for business. Used the secure underground parking for the hotel which was easy to use and didn't struggle to find a space. Only used the bar due to the timings of my work, but service was great and large selection of drinks. Reception service was friendly & spoke good English. And room was clean. Would use again.
Stayed 2 nights in Sep 2019

2/10 Terrible

devora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE!!!!
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel should be rated 3 star and not 4 No air con in the hotel not just our room Iron was leaking water No room service (supported by receptionist) No house keeping (supported by receptionist) No double bed (2 single mattresses are joined together to make double bed. There is always a crack in bed. Bad if you have little child or couple and spine) Not happy and checked out in 6 hours
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The restaurants in the hotel are quite nice. The breakfast menu was surprisingly very good. I didn't like the room as its quite old and needs modernizing. TV was disappointing as there are no good English channels like BBC or CNN.
Stayed 2 nights in Mar 2019

6/10 Okay

Michael

Disliked: Staff & service
Stayed 2 nights in Oct 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel to stay if visiting Hamburg
Staff great, consistently good service, Rooms clean and well maintained, great breakfast, Smoking rooms available if you want. Down stairs bar & restaurant excellent food and service with good staff. Can't say any more than that! Go and stay there if you are in the Hamburg area.
Stayed 3 nights in Feb 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce place to stay for visiting Hamburg
Hotel Panorama Hamburg-Billstedt is a clean friendly hotel situated conveniently for both Rienbeck and Hamburg. Rooms are clean and comfortably. Breakfast is excellent and evening food can be obtained in the Bar down stairs and has a pleasant and affordable menu with service in a Pub type atmosphere. There is a large shopping centre just across the road

8/10 Good

Imad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently Located
conveniently situated for my needs. Train Station, shopping Centre restaurants across the road. the city was in close proximity as well. No free WiFi which was a let down.

6/10 Okay

Mike, London

Liked: Cleanliness, room comfort
Just and OK place
It is a bit far out (but OK connections). The policy on Wi Fi is that you are given just one hour a day for free -- a very mean provision I think

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

8/10 Good

jamcan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 4 star hoter
Very clean. Good breakfast for 8 euro. Good neighborhood with lots of restaurants in a few large sized supermarkets close by. The Metro is 700 meters away. the only downside to the hotel with internet was quite slow.

8/10 Good

Imad, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Shopping Centre and Public Transport
a clean and tidy hotel, conveniently located and close to shopping centre and public transports.

6/10 Okay

Aaron, Toronto

Liked: Cleanliness, room comfort
Don't judge a book by its cover
I was a bit concerned when I saw the outside of this hotel, but the room was quite comfortable. Slightly weird decor, but nothing serious.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel
I was visiting a relative who is ill. The hotel meets my requirements for a convenient base from which to travel by U-Bahn to my cousin's hospital. Billstedt is only a 10 minute U-Bahn journey to the city centre. I usually stay at the Panorama Inn opposite but decided to 'upgrade' to the Panorama Hotel. Quite honestly, there is hardly any difference in the room facilities/quality AND you have to pay 8 Euros extra per day for breakfast at the Panorama Hotel, which is not worth it for a muesli-eating vegetarian! The Billstedt Centre has an excellent range of shops and food outlets. The immediate area has a large Turkish population, which is reflected in the independent shops and restaurants. I will be staying again.

8/10 Good

Paul Robertson, Bassingham Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
I always stay here when visiting Hamburg. The hotel is great clean and well presented. The staff are good Breakfast is great.. The prices are good and its not to far out of the main Hamburg centre. Theres a good shopping centre across the road and local ammeanaties are good for everything you need.

8/10 Good

alain, ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good clean hotel. Nicely located across from shopping and restaurants. Although it is advertised as having free WiFi, it was not the case. As in most place in Germany, the WiFi is through a third part service provider and not through the hotel. They did have a computer in the lobby that could be used by the guests.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Anonymous

Disliked: Staff & service, room comfort
Bait and Switch Hotel
I thought I was staying at the hotel across the street but when I went to register they sent me to their sister hotel. The rooms were less than average, the staff was snippy and the breakfast was minimal and extremely expensive. I would not recommend this hotel!