See all properties

Hotel Residence am Hauptbahnhof

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Residence am Hauptbahnhof

Front of property
Interior entrance
Quadruple Room | Premium bedding, in-room safe, desk, rollaway beds
Staircase
Food court

Reviews

6.8 out of 10

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Steindamm 24-26, Hamburg, HH, 20099
  • Moenckebergstrasse
    7 min walk
  • Hamburger Kunsthalle
    9 min walk
  • Jungfernstieg
    17 min walk
  • Hamburg (HAM)
    29 min drive

Room options

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, rollaway beds

Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, rollaway beds

Single Room

  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, rollaway beds

Quadruple Room

  • 18 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, desk, rollaway beds

Triple Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Similar properties

Room

Generator Hamburg

Pet-friendly
Free WiFi
Breakfast available
Bar
3.9 out of 5, Good, (1068)
The price is €177
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Generator Hamburg

About this property

Hotel Residence am Hauptbahnhof

Hotel with a 24-hour front desk, near Miniatur Wunderland
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a front desk safe are on-site.
Hotel Residence am Hauptbahnhof offers 30 accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hotel Residence am Hauptbahnhof. During your stay, you're just a quick walk from Museum of Arts and Crafts Hamburg. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
Hotel Residence am Hauptbahnhof offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Public spaces have free WiFi. Hotel Residence am Hauptbahnhof also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 13 per person

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Nearby parking fee: EUR 18 per night (1640420 ft away)
  • In-room safe fee: EUR 3.00 per stay
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Residence am Hauptbahnhof
Hotel Residence am Hauptbahnhof Hamburg
Residence am
Residence am Hauptbahnhof
Residence am Hauptbahnhof Hamburg
Residence Hotel am Hauptbahnhof
Am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel
Hotel Residence am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel Hamburg

Hotel Residence am Hauptbahnhof Reviews

Reviews

6.8
Rating 10 - Excellent. 84 out of 770 reviews" "
Rating 8 - Good. 283 out of 770 reviews" "
Rating 6 - Okay. 252 out of 770 reviews" "
Rating 4 - Poor. 106 out of 770 reviews" "
Rating 2 - Terrible. 45 out of 770 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most concerning thing was the feel of the neighborhood. I knew that it would be shady when booking near the HBh, but it and it was pretty sketching coming home at night. Lots of men lingering on the streets gawking at me and my teenage daughters.
Stayed 1 night in Jul 2024

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
This is a terrible hotel. No air conditioning and no elevator until you climb steep steps past the second floor. Bathroom is tiny. Carpeting is old.
Stayed 1 night in Jul 2024

10/10 Excellent

Niel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the station.
Stayed in Hamburg for a football weekend to go to a couple of matches. We hired a triple room which was perfect for our needs. Great clean hotel, easy to find in a central location a few minutes walk from the station. Area was OK but a lot of homeless people wandering about but there didn't hassle us, may put families off though. All in all a great find and will be staying here again on our next football trip.
Stayed 3 nights in Feb 2024

4/10 Poor

Maria

Liked: Cleanliness
Disliked: Staff & service, amenities
Very unsafe area, don't go there. The staff isn't very friendly, the breakfast is overpriced, some rooms are OK, but small, others very noisy or smelly. You are better off buying a Deutschlandticket and staying in Lubeck or Bremen.
Stayed 3 nights in Jun 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked this hotel because it was close to the train station - I came in by train and was due to leave by train the next morning. I was a little apprehensive after reading all of the negative reviews, but I was pleased overall with my stay here. The hotel offers the basic amenities for a comfortable night's stay: comfortable bed, cleaning bedding, nice pillow, blackout curtains, a television (I did not turn mine on so I cannot comment on the channels), a hot shower, a modern toilet, bath and hand towels, hand soap and body gel dispensers, a floor mat, hand towel and bath towel, luggage storage including a large cabinet with hangers and shelving, a writing desk and chair, a bedside table with a lamp, sufficient lighting in the room, an electronic safe, tourist maps and information in the hallway, and, finally, friendly and helpful staff. I was allowed early check-in. There is a medium-sized supermarket 50 metres from the hotel called Penny, which was very handy. It's a 5 minute walk to the train station. The hotel offers breakfast for a few, but I did not utilize the service. The surrounding area is a bit seedy (many homeless and presumed drug addicts), however I was never bothered by anyone during my stay. Overall, a good and very budget friendly stay here!
Stayed 1 night in Jun 2024

8/10 Good

Tristanio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location being close to the Hauptbahnhof and I liked how clean and quiet the room was. The staff were friendly and receptive to questions we had. The only qualm would be that the neighbourhood was a bit rough at night.
Stayed 3 nights in May 2024

10/10 Excellent

boakye

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice quiet room. Convenient location. I'd stay there again.
Stayed 1 night in May 2024

10/10 Excellent

boakye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

4/10 Poor

Gertrude

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My cheese and egg sandwich was bitten with big holes by some unknown “animal” during the night, it was just scary and I tried not to leave my bed in the dark. Very uncomfortable and scary!
Stayed 2 nights in Apr 2024

6/10 Okay

Jan

Stayed 2 nights in Feb 2024

10/10 Excellent

boakye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is very smooth
Stayed 1 night in Jan 2024

10/10 Excellent

boakye

Stayed 1 night in Jan 2024

4/10 Poor

Kathryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Does not warrant a 3* rating . Carpets dirty and general decor tired.picture of hotel front did not match the reality so spent 45 mins in the dark , at night , trying to find the hotel . Have not used Expedia before . I won’t be using it again . A very disappointing experience
Stayed 1 night in Sep 2023

10/10 Excellent

wen

Stayed 2 nights in Aug 2023

2/10 Terrible

Elsabe

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

ROBERT

Stayed 1 night in Jan 2023

2/10 Terrible

Michael

Stayed 2 nights in Sep 2022

2/10 Terrible

Nancy

Stayed 1 night in Jul 2022

4/10 Poor

Lijana

Stayed 2 nights in Jun 2022

4/10 Poor

Jorge

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel itself is okay. No elevator to second floor. Staff is very nice. The area around it is terrible and looks rather dangerous. Bathroom had leaky faucet and there’s a gap on the floor that can rip your toes off. Too expensive for what it is. I do not recommend.
Stayed 5 nights in Jun 2022

10/10 Excellent

Markus, Temecula

Stayed 1 night in May 2022

4/10 Poor

Stephen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Place smelled of mold and cigarettes. Shower leaked. The room itself was okay
Stayed 3 nights in May 2022

6/10 Okay

Luca Felix

Stayed 2 nights in May 2022

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, large rooms and friendly staff. For short stay in Hamburg I recommend to young people.
Stayed 1 night in Apr 2022