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Hotel Terminus am Hauptbahnhof & ZOB

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Terminus am Hauptbahnhof & ZOB

Double Room | Premium bedding, iron/ironing board, free WiFi
Exterior
Lobby
Daily buffet breakfast (EUR 11.90 per person)
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Steindamm 5, Hamburg, HH, 20099
  • Moenckebergstrasse
    5 min walk
  • Hamburger Kunsthalle
    8 min walk
  • Jungfernstieg
    15 min walk
  • Hamburg (HAM)
    33 min drive

Room options

View all photos for Single Room

Single Room | Premium bedding, iron/ironing board, free WiFi

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Premium bedding, iron/ironing board, free WiFi

Triple Room

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Double Room | Premium bedding, iron/ironing board, free WiFi

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Premium bedding, iron/ironing board, free WiFi

Economy Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi

Double Room, Shared Bathroom

  • 14.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Premium bedding, iron/ironing board, free WiFi

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Premium bedding, iron/ironing board, free WiFi

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Single Room, Shared Bathroom

Premium bedding, iron/ironing board, free WiFi

Single Room, Shared Bathroom

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Terminus am Hauptbahnhof & ZOB

Hotel connected to the convention centre in Hamburg City Center with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a meeting room and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site. Bathrooms are shared.
Hotel Terminus am Hauptbahnhof & ZOB offers 20 accommodations with free newspapers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. This Hamburg hotel provides complimentary wireless Internet access. Guests have access to shared bathrooms. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Hotel Terminus am Hauptbahnhof & ZOB. During your stay, you'll be connected to the convention centre and just a quick walk from Museum of Arts and Crafts Hamburg. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hotel Terminus am Hauptbahnhof & ZOB.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Terminus am Hauptbahnhof & ZOB has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Farsi, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11.90 for adults and EUR 11.90 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom (in-room sink)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11.90 for adults and from EUR 11.90 for children
  • Nearby parking fee: EUR 19 per night (2625 ft away)
  • In-room safe fee: EUR 3.00 per stay
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Front desk staff will greet guests on arrival.
Property Registration Number Abedi HT GmbH C/O Hotel Terminus, Hotel Terminus am Hauptbahnhof, 0402803144, DE359784921, Steindamm 5

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 stars.

Property is also known as

Hotel Terminus Hamburg
Terminus Hamburg
Hotel Terminus
Terminus Am Hauptbahnhof & Zob
Hotel Terminus am Hauptbahnhof ZOB
Hotel Terminus am Hauptbahnhof & ZOB Hotel
Hotel Terminus am Hauptbahnhof & ZOB Hamburg
Hotel Terminus am Hauptbahnhof & ZOB Hotel Hamburg

Hotel Terminus am Hauptbahnhof & ZOB Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 86 out of 484 reviews" "
Rating 8 - Good. 239 out of 484 reviews" "
Rating 6 - Okay. 119 out of 484 reviews" "
Rating 4 - Poor. 29 out of 484 reviews" "
Rating 2 - Terrible. 11 out of 484 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for Ironman Hamburg. The prices were lower than elsewhere and the location was convenient. The hotel and room are basic and the area outside isn’t the most inviting BUT it is very clean and well kept inside and the staff do everything to make you feel at home. It was a little hot in my room so I asked for a fan and it was provided. Overall a simple but clean and functional stay. Thank you!
Stayed 4 nights in May 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Steven

Liked: Cleanliness
Close to Hamburg HBF.
This hotel is only 150m from the main station. The staff were friendly and helpful. I was able to leave my luggage with them prior to my room being available. Perfect for a solo traveler who just needs a bed for the night.
Stayed 1 night in Jan 2024

8/10 Good

Rhoda

Liked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

Lachlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2023

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute garbage, poor access, dirty, seedy. Lots of "casual" visitors from Reeperbahn.
Stayed 1 night in Jan 2023

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

marja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Yueying

Travelled with family
Liked: Staff & service
Sheets are not clean even blood was there. We don’t have time to complain
Stayed 1 night in Sep 2019

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Apart from its convenient location to the central station, and a friendly reception staff , there is little else to recommend about this property. Old facility , cosmetic improvements only, warm room -so windows had to be left open, and the street noise endured.
Stayed 1 night in May 2019

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean, friendly and convenient although poor sleep
Hotel Terminus is exactly what the name suggests. It's literally 2 minutes walk from the main station in Hamburg and convenient for travellers on short stop-overs. The hotel is on a busy street with lots of kebab shops and people all over the place although it is very secure and you get buzzed in through the front door. Reception was friendly and welcoming and the room was clean and spacious for the price. Shower was ok and the bed was big (2 singles pushed together). I did have 2 issues with this hotel. The most important being the bed. Although the bed was ok, if a little hard, the pillows were awful and about as supportive as a wet towel. I really didn't sleep well on the 2 nights I was there as I just couldn't get comfortable. The other thing worth a mention is that there is a safe in the room but you have to pay extra to use it! If it's already there then it just seems a money making exercise to charge extra for using it, and an additional deposit for a key! Overall it was alright for the price but I wouldn't stay there again as the hard bed and useless pillows made for a very poor nights sleep.
Stayed 2 nights in May 2019

6/10 Okay

Indrasiri

Liked: Staff & service
Rome was very compact and not comfortable.
Person in the reception was very friendly and good.
Stayed 6 nights in Apr 2019

10/10 Excellent

Ashkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for a good price.
Stayed 1 night in Jan 2019

10/10 Excellent

Michael, Tårnby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Peter

A convenient location.
A good location near the main station. Free WiFi was a bonus.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. great location and very comfortable room and good breakfast. Don't be put off by small entrance.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Convenient
Hotel Terminus is a fairly basic hotel. The room was pretty cosy. But all the facilities were immaculately clean. The service was prompt and friendly. The breakfast buffet was elegant and tasty. 24-hour reception was very convenient. The location was great—the area around Hauptbahnhof is not necessarily the nicest area in the city, but it is close to everything and has a brilliant 20-minute train connection to the airport.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Ron

Liked: Cleanliness, staff & service
One nnight in hamburg
The room was as promised, functional and the staff were very good. Access was limited to a very small elevator but no air conditioner which made the room quite hot. Very good location in relationship to the train station(hence the hotel name).
Stayed 1 night in May 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location hotel for those on a budget.
Well located value for money hotel. The staff are amazingly friendly. Very close to the main station so ideal for late arrivers (like us) . It's not plush so don't expect too much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable Cheap City Centre Hotel
Centrally located hotel , perfect for a one/two night stay in the City. Room and building a little dated but modern bathroom and friendly reception staff.
Stayed 1 night in Mar 2018

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Block from rail station!
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018