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Hyperion Hotel Hamburg

5-star property
Amsinckstraße 39, Hamburg, 09 725 22 184
Choose Dates
4.3 out of 5
Excellent!
See all 19 ebookers Reviews

"Super service and helpfull with Amy quistion you have " More

By a verified traveller on Wed 10 Jul 2019

Points Of Interest

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Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Business Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy HYPERION Hotel Hamburg's walkable location. During your stay, you'll be connected to the convention centre and just a quick walk from Deichtorhallen. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at Gaumenfreund
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include newspapers, meeting rooms and multilingual staff
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests speak favourably about the helpful staff and the area's walkability
  • Just a 5-minute drive from Reeperbahn and a few minutes from Hamburg City Hall
  • Dogs welcome for a fee

HYPERION Hotel Hamburg ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HYPERION Hotel Hamburg

Everyone (7) Couples (11)
2 out of 5
Unfortunately not a great and pleasant experience as far as I am concerned. As soon as i arrived by Taxi the porter guy just ignored me and ran in side back into the hotel (maybe they were not expecting someone that looked like me). The location and cleanliness was average. The toilet had a bad odour and smell throughout my stay. Room was very hot and even when i complained the engineers looked at it but nothing was done and it was still the same. I asked for an iron when i arrived but i had to wait a very long time and had to phone the reception several times until it finally arrived. Cleaning of the rooms themselves was not very good, there was hair on bedsheets, pillow cases were not inserted properly maybe done in a rush but the actual pillow were still hanging out of pillow case. In general i was expecting something better for a 4 star hotel.

Posted by on 28 Jun 2024

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Comment from Hotel Management

5 Jul 2024 by Stefanie Bergforth - Online Reputation Manager

Dear Guest,thank you very much for taking the time to rate our hotel. We are sorry to read that we were unable to convince and inspire you in several areas. Please be assured that we want to give each of our guests a pleasant stay. We are therefore very interested in your impressions and experiences and would like to take this opportunity to apologize for the inconvenience. Of course we hope that one day we will be able to convince you of our Hyperion Hotel and our standards. Until then, we wish you all the best and a good time. Best regards,Your H-Hotels team

5 out of 5

Posted by on 14 Aug 2023

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Comment from Hotel Management

16 Aug 2023 by Stefanie Bergforth - Online Reputation Manager

Lieber Barry,herzlichen Dank, für die ausgezeichnete Bewertung unseres Hyperion in Hamburg. Im Namen unseres gesamten Teams bedanke ich mich für die 100% und freue mich, dass Sie einen angenehmen Aufenthalt in Hamburg hatten. Besuchen Sie uns bald wieder - wir würden uns sehr freuen.Herzliche Grüße, Ihr Team von den H-Hotels,

5 out of 5
Super service and helpfull with Amy quistion you have

Posted by on 10 Jul 2019

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5 out of 5
Fantastic quality hotel, clean, beautiful, cleaned every day to high standard. Also - and this is unusual - when i hung my towel up each day, they actually left it!!! exactly as it says they will to help the environment - first hotel I have visited that actually did this!! well done

Posted by on 25 Jun 2019

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4 out of 5
Top Hotel immer wieder, super Frühstück

Posted by on 18 Apr 2024

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Comment from Hotel Management

22 Apr 2024 by Stefanie Bergforth - Online Reputation Manager

Lieber Gast,ihre Bewertung ist einfach wunderbar – vielen lieben Dank! Es ist uns sehr wichtig, dass sich unsere Gäste wohl fühlen. Schön, dass wir es geschafft haben, Sie mit unserem freundlichen Personal, unserem guten Service und der Qualität von uns zu begeistern. Ihre lobenden Worte geben wir sehr gerne weiter, denn Ihre Zufriedenheit ist der Verdienst aller Mitarbeiter. Wir würden uns freuen, Sie bald wieder in unserem Hotel in Hamburg begrüßen zu dürfen!Ihr Team von den H-Hotels,

5 out of 5
Bed was suberb. Pillows very thin, too soft. Breakfast sufficient and omelets by asking excellent. Staff very helpful and kind. Rooms were cleaned well and loved the feettowel that was changed every day too! We will definitely come back cause didn’t have time to enjoy the spa!!!!

Posted by on 16 Jul 2023

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Comment from Hotel Management

18 Jul 2023 by Christina Dinklage - Online Reputation Manager

Dear Virpi, How lovely to know that your stay at our hotel was associated with fantastic impressions which is the reason for your awesome rating. The satisfaction of our guests is our highest priority, and we are more than happy that we have reached your expectations of a pleasant stay to the fullest and you will come back. Please visit us again and re-experience our warm as well as excellent hospitality. Kind regards, Your H-Hotels Team

5 out of 5
Alles tadellos.

Posted by , from Aeugstertal on 31 Jan 2023

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Comment from Hotel Management

1 Feb 2023 by Christina Dinklage - Online Reputation Manager

Liebe Beatrice, besten Dank, dass Sie unser HYPERION Hotel für Ihren Besuch in Hamburg gewählt und sich die Zeit genommen haben, uns so hervorragend einzuschätzen. Wir sind von Herzen Gastgeber und solch positive Bewertungen wie Ihre, sind die schönste Belohnung für unser Team. Wir freuen uns darauf, wenn wir Sie bald wieder bei uns in Hamburg willkommen heißen dürfen. Herzlichste Grüße - Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

3 out of 5

Posted by on 17 Dec 2022

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Comment from Hotel Management

7 Mar 2023 by Christina Dinklage - Online Reputation Manager

Liebe Eva-Maria, besten Dank für Ihre Bewertung. Wir hoffen, Sie haben Ihren Aufenthalt genossen und würden uns freuen, Sie bei Ihrem nächsten Besuch wieder bei uns begrüßen zu dürfen. Unser Team freut sich auf ein baldiges Wiedersehen! Beste Grüße - Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

2 out of 5

Posted by on 4 Jul 2022

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Comment from Hotel Management

11 Oct 2022 by Christina Dinklage - Online Reputation Manager

Liebe Jeannine, herzlichen Dank für die Bewertung Ihres Aufenthaltes. Wir würden uns gern verbessern, daher ist es sehr schade, dass Sie nicht geschrieben haben, was Ihnen gefehlt hat. Wir hoffen dennoch, dass wir noch einmal die Möglichkeit bekommen, Sie zu begeistern und wünschen Ihnen bis dahin eine schöne Zeit. Mit herzlichen Grüßen - Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

4 out of 5
Bar 11 war super

Posted by on 6 Jun 2022

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Comment from Hotel Management

10 Jun 2022 by Christina Dinklage - Online Reputation Manager

Liebe Stefanie, ein herzliches Dankeschön für Ihre Bewertung. Es ist schön zu lesen, dass Ihnen unser HYPERION Hotel Hamburg gefallen hat und Sie Ihr Feedback direkt mit uns und unseren zukünftigen Gästen teilen. Wir würden uns freuen, Sie bald wieder in unserem Hause begrüßen zu dürfen. Mit freundlichen Grüßen - Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

About the Hyperion Hotel Hamburg

Location Amsinckstraße 39, Hamburg, 20097

Property Features

HYPERION Hotel Hamburg offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the business-friendly HYPERION Hotel Hamburg. Parking is available for a fee. This Hamburg hotel is smoke free.

  • 254 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2015
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Hamburg Central Station (1 km / 0.6 mi)
  • Metro station: Steinstrasse U-Bahn (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

HYPERION Hotel Hamburg offers 254 accommodations with free minibar items and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include slippers and complimentary toiletries. This Hamburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Electric kettle
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Gaumenfreund – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Bar11 – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Canoeing nearby
  • Fishing nearby
  • Kayaking nearby
  • Hot springs nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyperion Hamburg
  • Ramada Hamburg City Center
  • Hyperion Hotel Hamburg Hotel
  • Hyperion Hotel Hamburg Hamburg
  • Hyperion Hotel Hamburg Hotel Hamburg

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.