On the listing for this hotel, they advertise central heating and air. However when we arrived at the hotel and found our room was stuffy and really warm, we tried to turn down the AC ourselves (there are controllers in the room). However, the room wasn't getting cooler. We opened the window, but our room faced out onto the train tracks and the noise made us want to keep the window shut.
When we went down to reception to ask about the AC, they told us that the staff control the AC, guests don't. I think it's extremely misleading to claim there's central air and heating AND have AC controllers in the room but guests don't actually have any control over that. It should really be taken off your listing.