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Park-Hotel Hagenbeck

4.0 star property

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Photo gallery for Park-Hotel Hagenbeck

Lobby lounge
Aerial view
Aerial view
Sauna
Sauna

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Hagenbeckstr. 150, Hamburg, HH, 22527
  • Hagenbeck Zoo
    ‪4 min walk‬
  • Tropen-Aquarium Hagenbeck
    ‪4 min walk‬
  • University Medical Center Hamburg-Eppendorf
    ‪7 min drive‬
  • Hamburg (HAM)
    ‪17 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Premium Double Room

  • 47 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Family Room

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, Balcony

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Mobility Accessible

Deluxe Double Room, Mobility Accessible | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, Mobility Accessible

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Classic Double Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Hamburg - City Nord by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1003)
The price is €113
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Holiday Inn Hamburg - City Nord by IHG

About this property

Park-Hotel Hagenbeck

Family-friendly Hamburg hotel in Eimsbuettel with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a sauna, coffee/tea in a common area and conference space.
Park-Hotel Hagenbeck offers 158 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. 47-inch flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and in-room fitness.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 15 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Park-Hotel Hagenbeck. During your stay, you're just a quick walk from Hagenbeck Zoo. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and pet-sitting services.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy garden views while dining at Restaurant Augila
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and racquetball/squash
  • Just a 4-minute walk from Hagenbeck Zoo and 4 minutes on foot from Tropen-Aquarium Hagenbeck
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
Park-Hotel Hagenbeck offers its guests a sauna, a fitness centre, and in-room fitness. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

5 meeting rooms, coworking spaces, and limo/town car service are available. Event space at this hotel measures 6200 square feet (576 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Park-Hotel Hagenbeck. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Park-Hotel Hagenbeck was completed in January 2018.

This 4-star Hamburg hotel is smoke free.

The hotel hosts a free manager's reception daily.
Restaurant Augila – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Baobab Bar & Café – This lobby lounge specialises in international cuisine and only serves dinner. A children's menu is available. Open selected days.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 8 per day)
  • Street parking available
  • Limo/town car service
  • Parking on site (EUR 24 per day; includes in/out privileges)
  • Extended parking on site (EUR 140 per week)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 38; reservation required

Restaurants on site

  • Baobab Bar & Café
  • Restaurant Augila

Things to do

  • Games
  • Gym
  • Racquetball/squash
  • Sauna
  • TV in common areas

Family friendly

  • Art supplies
  • Children's dinnerware
  • Cot (surcharge)
  • Highchair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 6,200 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (80 centimetre high)
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Elliptical machine
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weights
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for EUR 49.0 per day.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Self-parking fee: EUR 24 per day (in/out privileges)
  • Extended parking fee: EUR 140 per week
  • Nearby parking fee: EUR 8 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 49.0 per day
  • Hosted evening meal: EUR 38

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE 243316294
This property accepts credit cards and cash
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Lindner Park-Hotel Hagenbeck
Lindner Park-Hotel Hagenbeck Hamburg
Lindner Park-Hotel Hagenbeck Hotel
Lindner Park-Hotel Hagenbeck Hotel Hamburg
Lindner Park Hamburg
Lindner Park Hotel Hagenbeck
Park Hotel Hagenbeck
Park-Hotel Hagenbeck Hotel
Park-Hotel Hagenbeck Hamburg
Lindner Park Hotel Hagenbeck
Lindner Hotel Hamburg Hagenbeck
Park-Hotel Hagenbeck Hotel Hamburg
Lindner Hotel Hamburg Hagenbeck part of JdV by Hyatt

Park-Hotel Hagenbeck Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 552 out of 933 reviews
Rating 8 - Good. 301 out of 933 reviews
Rating 6 - Okay. 62 out of 933 reviews
Rating 4 - Poor. 9 out of 933 reviews
Rating 2 - Terrible. 9 out of 933 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mark, Alexandria

Liked: Staff & service, amenities, property conditions & facilities
Was closed to public transportation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty legit.
Stayed 1 night in Aug 2024

10/10 Excellent

Levi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Susanne

Stayed 1 night in Jul 2024

8/10 Good

Asha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Blair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

F W P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Naveen

Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver expensive parking charges. Relaxed atmosphere. Clean and comfortable.
Stayed 14 nights in Aug 2023

10/10 Excellent

Ulrich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to celebrate your birthday
I celebrated my birthday with family and friends. I couldn’t have been happier with the service and attention to detail. My guests and I were just blown away
Stayed 3 nights in Aug 2023

10/10 Excellent

john

Stayed 4 nights in Jul 2023

6/10 Okay

john

Not a lot to do near property.
Stayed 1 night in Jul 2023

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Cary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a decent hotel. Breakfast was really good. Everything else just OK.

8/10 Good

Cary

Liked: Cleanliness

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Hamburg
very nice Hotel, the stuff was very friendly, but no restaurant or room service on Sunday's.
Stayed 1 night in Aug 2022

10/10 Excellent

w

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Perfect stay and service. This hotel is ideally located, clean, excellent food and faultless
Stayed 1 night in Jul 2022

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless operation
Stayed 1 night in Jun 2022

10/10 Excellent

Jonathan

Stayed 1 night in May 2022

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No bar!
Bar not available/open for service several nights during stay. The mask frenzy and Covid certificate obsession in Germany is off putting. I won’t be going back in a hurry
Stayed 5 nights in Oct 2021

10/10 Excellent

Brenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location fabulous decor
The hotel was beautifully decorated and maintained. The location was perfect. Staff was always very friendly.
Stayed 8 nights in Aug 2021