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Hotel Continental Hamburg

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Photo gallery for Hotel Continental Hamburg

Premium bedding, in-room safe, individually decorated, desk
Property entrance
Reception
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Kirchenallee 37, Hamburg, HH, 20099
  • Hamburger Kunsthalle
    ‪4 min walk‬
  • Moenckebergstrasse
    ‪6 min walk‬
  • Jungfernstieg
    ‪14 min walk‬
  • Hamburg (HAM)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room Single Use

Premium bedding, in-room safe, individually decorated, desk

Standard Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room

Economy Single Room | Premium bedding, in-room safe, individually decorated, desk

Economy Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Premium bedding, in-room safe, individually decorated, desk

Comfort Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Premium bedding, in-room safe, individually decorated, desk

Comfort Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Basic Double Room Single Use, 1 Queen Bed

Premium bedding, in-room safe, individually decorated, desk

Basic Double Room Single Use, 1 Queen Bed

  • 8 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use

Premium bedding, in-room safe, individually decorated, desk

Comfort Double Room Single Use

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Basic Double Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated, desk

Basic Double Room, 1 Queen Bed

  • 8 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Continental Hamburg

Pet-friendly hotel connected to the convention centre in Hamburg City Center with free breakfast
Along with a 24-hour front desk, this smoke-free hotel has free newspapers and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a TV in a common area, a front desk safe and multilingual staff assistance are on-site.
Hotel Continental Hamburg offers 35 accommodations with a safe and free newspapers. This individually decorated accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Continental Hamburg. During your stay, you'll be connected to the convention centre and just a quick walk from Hamburger Kunsthalle. You'll find features such as free breakfast and free WiFi in public areas.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Just a 3-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Dogs welcome for a fee
Free breakfast is served daily. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Continental Hamburg.

This Hamburg hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Continental Hamburg
Novum Continental Hamburg Hauptbahnhof
Novum Continental Hauptbahnhof
Novum Hotel Continental Hamburg
Novum Hotel Continental Hamburg Hauptbahnhof
Novum Hotel Continental Hauptbahnhof
Continental Hamburg Hamburg
Hotel Continental Hamburg Hotel
Hotel Continental Hamburg Hamburg
Hotel Continental Hamburg Hotel Hamburg
Novum Hotel Continental Hamburg Hauptbahnhof

Hotel Continental Hamburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 184 out of 1003 reviews
Rating 8 - Good. 523 out of 1003 reviews
Rating 6 - Okay. 208 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Travelled with partner
Liked: Amenities
Great location. Staff were very friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jens Anker

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning Buffet very god.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you’re heading out for a cruise and need train! Perfect as it’s steps away from the main station with all the train options!! Staff was lovely and breakfast was awesome. Would definitely stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Tenney

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean but the bathroom fan was extremely noisy and loud. One cannot sleep if the fan is on. I am surprise the hotel does not replace such a malfunctioning bathroom fan. It shows poor hotel management.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michaela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in very good distance to train station and bikes to rent right in front of train station too. Very clean room, good breakfast and super friendly staff round the clock. felt very safe and happy there.
Stayed 3 nights in Sep 2024

8/10 Good

Billy

Stayed 5 nights in Jul 2024

8/10 Good

Tamra, Holly Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
room was hot and window opened to busy street. Ugh.
Stayed 1 night in Jul 2024

2/10 Terrible

Marc

Travelled with family
Disliked: Staff & service, property conditions & facilities
The first goal of an hotel is be able to sleep well to be in good shape the next day. My comment is for summer, room located on Main Street. 2 choices, you try to sleep with the window open to limit the oven temperature (no AC, no fan, limited window opening), on a location with police alarm, ambulance alarm, truck, horn of car… Or second choice, door close and you cook slowly! The day after the first night with 3.5 hrs sleeping between two horn or alarm, I asked for a room opposite side of the Main Street. The answer was no, as simple as that. I booked another hotel and I just decided to leave without refund possibility. Typically I don’t really care, but it was crazy like heel.
Stayed 3 nights in Jun 2024

10/10 Excellent

elsa, toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable
Stayed 4 nights in Apr 2024

10/10 Excellent

Eva, Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a quick overnight stop in Hamburg when we were coming from Amsterdam to Copenhagen. The breakfast buffet was lovely. The location of the hotel was perfect for us. There are some great restaurants, pubs etc right there in the area.
Stayed 1 night in Jun 2024

8/10 Good

Richard Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked hot food at breakfast ie beans bacon etc
Stayed 4 nights in Jun 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room convenient to the train station
Very convenient for the train station and exploring hamburg in general. Nice buffet breakfast included. Very limited space on each side of bed.
Stayed 2 nights in Apr 2024

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No fridge, no air conditioning, no kettler
Stayed 3 nights in May 2024

10/10 Excellent

Graham

Stayed 1 night in Apr 2024

8/10 Good

Elly y

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Conveniences
Stayed 3 nights in Apr 2024

6/10 Okay

Doris

Travelled with partner
Close to traffic hub.
Stayed 3 nights in Apr 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, next the central train station.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yvan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, easy transportation, not too far from cruise port. Friendly, supportive.
Stayed 1 night in Mar 2024

6/10 Okay

Sarah

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the money
This hotel is dated. No kettle in room. Very basic toiletries. Tiny towels. Maid knocked three times on morning of departure - I said we are leaving today so don’t need room clean and fit lecture to put sign on door, first time this has every happened in all my travels. I booked double room and had tiny single duvet. Staff at reception friendly but chaos checking in when they couldn’t find names on system and when leaving I attempted to tell them about maid but they were blank.
Stayed 2 nights in Jan 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, room comfort
Good value and great location
We have stayed here on and off for about 20years. Ideal location, excellent value, friendly staff, good breakfast. Rooms are small but adequate. You are only sleeping there. Spotlessly clean bathroom towels and bed linen. Need refurbishing but thats my only negative.
Stayed 2 nights in Dec 2023

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Walk to every tourist spot… located directly across main train station. Delicious breakfast! Plus an amazing terrace off the room.
Stayed 3 nights in Nov 2023

8/10 Good

Shirley

Travelled with family
Good location; right across from the Hamburg train station.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Reserved a queen bed and got a double in a very small room. had to crawl out of the bed on the window side as there was no room to walk.
Stayed 1 night in Sep 2023

8/10 Good

Margaret, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was clean and spacious. Shower stall was too small, and the shower curtain kept sticking to my wet skin. Too noisy in the morning because the cleaning supply closet was right outside our door. Lots of door slamming and loud voices from housekeeping personnel. We could smell cigarette smoke from the room next to ours. Close to train station, and restaurants.
Stayed 2 nights in Aug 2023

6/10 Okay

Margaret, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is good for an overnight stay. Close to train station, shopping, and restaurants. The room was odd, in that, there was one door leading to two small rooms. I have never been in such an odd arrangement. I chose standard double by mistake. Thus, the strange arrangement. Staff was friendly and check in fast at exactly 3:00 pm.
Stayed 1 night in Aug 2023