Novum Hotel Kronprinz Hamburg Hauptbahnhof

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

• Noise-free rooms not guaranteed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Property follows sanitisation practices of COVID-19 Guidelines (CDC)
• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in
• Guest accommodation is not sealed after cleaning
• Masks are compulsory at the property
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Reservation is not required for facilities on-site
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Protective clothing is available to guests
• Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
• Masks are available to guests
• Gloves are available to guests
• Food service has been amended for enhanced safety
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Staffed front desk
• Children stay free - maximum age 6
• Social distancing measures are in place
• Contactless check-in is available
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• Individually-wrapped food options are available
• Children stay free
• Individually-wrapped food options are available for breakfast
• Number of children who can stay free - 2
• Debit cards
• No gap period between guest stays