Property Features
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Holiday Inn - the niu, Keg Hamburg Ost, an IHG Hotel. For a fee, parking is available. This Hamburg hotel is smoke free.
- 116 guestrooms or units
- Deli
- Breakfast available (surcharge)
- Front desk (24 hours)
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Gift shop
- Newspapers in lobby (free)
- Lift
- No smoking on site
- Bar or lounge
- Dining venue
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Free cots/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Transport
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Train station: Hasselbrook Station (1 km / 0.6 mi)
-
Metro station: Wandsbeker Chaussee Station (0.4 km / 0.2 mi)
-
Parking: Self parking available for a surcharge
Room Amenities
Holiday Inn - the niu, Keg Hamburg Ost, an IHG Hotel offers 116 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
- Flat-screen television
- Cable channels
- Hypo-allergenic bedding
- Shower
- Cots (free)
- Housekeeping (daily)
- Hairdryer
- Laptop safe
- Toiletries (free)
- Sound-insulated rooms
- Air conditioning
- Ensuite bathroom
- Unique furnishings
- Unique decor
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.
Holiday Inn - the niu, Keg Hamburg Ost, an IHG Hotel has a restaurant on site.
Hotel Policies
Check-in
- Check-in time starts at 3:00 PM
- Check-in time ends at anytime
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Free cots (infant beds)!
Pet Policy
- Pets: EUR 15 per pet, per day
- Only dogs are allowed Service animals are exempt from fees.
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Property does not offer on-site COVID-19 testing
- Property does not require health documentation at check-in
- Guest accommodation is not sealed after cleaning
- Cashless transactions are available
- Masks are compulsory at the property
- Staff temperature checks are not conducted regularly
- Temperature checks are not available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Reservation is not required for facilities on-site
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
- Masks are available to guests
- Mobile key entry is not available
- Debit cards not accepted
- Gloves are available to guests
- Food service has been amended for enhanced safety
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Smoke detector
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 7.00 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: from approximately EUR 19.00 per person
- Self-parking fee: EUR 15 per day
- Pet fee: EUR 15 per pet, per day
- Service animals are exempt from fees
- Early check-in fee: EUR 15 (subject to availability)
- Late check-out fee: EUR 15 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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