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Elaya Hotel Hamburg Finkenwerder

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Photo gallery for Elaya Hotel Hamburg Finkenwerder

Suite with River View | View from room
Sauna
Hypo-allergenic bedding, minibar, in-room safe, desk
Sauna
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
Hein-Sass-Weg 40, Hamburg, HH, 21129
  • Jenischpark
    ‪15 min walk‬
  • Volksparkstadion
    ‪19 min drive‬
  • Reeperbahn
    ‪22 min drive‬
  • Hamburg (HAM)
    ‪49 min drive‬

Room options

View all photos for Twin Room with a view of the inner courtyard

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room with a view of the inner courtyard

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room with Courtyard View

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room with Courtyard View

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double or Twin Room with River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room with River View

  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite with River View

Suite with River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite with River View

  • 50 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Plus Double Room with River View

View from room

Superior Plus Double Room with River View

  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed

View all photos for Double Room with Courtyard View

Double Room with Courtyard View | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room with Courtyard View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room with lateral river view

Executive Double Room with lateral river view | View from room

Executive Double Room with lateral river view

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

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About this property

Elaya Hotel Hamburg Finkenwerder

Beachfront hotel with marina and health club
This smoke-free hotel features a marina, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a beach bar and a snack bar/deli are on-site.
Elaya Hotel Hamburg Finkenwerder offers 170 accommodations with minibars and laptop-compatible safes. Smart televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

A marina and a health club are featured at the hotel. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Elaya Hotel Hamburg Finkenwerder. During your stay, you're just a quick walk from Elbe. You'll find features such as free WiFi in public areas, plus a restaurant and a marina.
  • Free WiFi
  • The restaurant, beach bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 9 mi (14.5 km) from Theater im Hafen and 10.4 mi (16.8 km) from Volksparkstadion
  • Pets welcome free of charge (restrictions apply)
Elaya Hotel Hamburg Finkenwerder offers its guests a marina, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Elaya Hotel Hamburg Finkenwerder. Parking is available for a fee.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Elaya Hotel Hamburg Finkenwerder has a restaurant on site.
River View – This bar specialises in German cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Uncovered parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • River View

Things to do

  • Health club
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a river
  • On the beach
  • Picnic area
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 71

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Uncovered self-parking fee: EUR 12 per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 71 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Rilano Hamburg
Rilano Hamburg
Rilano Hotel Hamburg
Rilano Hotel
Rilano
Worldhotel The Rilano Hamburg Hotel Hamburg
The Rilano Hotel Hamburg
Elaya Hamburg Finkenwerder
Elaya Hotel Hamburg Finkenwerder Hotel
Elaya Hotel Hamburg Finkenwerder Hamburg
Elaya Hotel Hamburg Finkenwerder Hotel Hamburg

Elaya Hotel Hamburg Finkenwerder Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 287 out of 634 reviews
Rating 8 - Good. 258 out of 634 reviews
Rating 6 - Okay. 59 out of 634 reviews
Rating 4 - Poor. 20 out of 634 reviews
Rating 2 - Terrible. 10 out of 634 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

yanhui

Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super staff and great location
The staff, particularly the Operations Manager, were super helpful to accommodate my imposed change of plans - thank you! The hotel is great: nice staff, big selection for tasty breakfast, fabulous location for ferry to central Hamburg, and not far from altesland.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location out of Hamburg but close enough
Great location next to river with ferry stop to Hamburg right outside. Nice breakfast and a couple of small restaurants nearby / across river. Staff are excellent and room was clean and comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for Finkenwerder
Clean and comfortable 'typical' hotel. Food is nearly average - selection is ok, quality is below average.
Stayed 1 night in Jul 2024

2/10 Terrible

XIJUN

Disliked: Staff & service, property conditions & facilities
WIFI does not work for many days, seems not willing to improve!
Stayed 1 night in Jun 2024

6/10 Okay

Richard

Business traveller
Disliked: Room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

bram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

klaus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is right on the Elbe River with easy cheap service to the Hamburg harbor and downtown area. The cruise and container ships pass your window and if you like to stay in your room you have a beautiful view of their comings and goings. The Rilano Hotel is my favorite of all Hamburg Hotels. The breakfast is sumptuous and the staff very friendly. We had a wonderful stay! Thank you!
Stayed 4 nights in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible choice overall
Avoid this hotel if possible. Service is terrible, rooms are noisey with poor sound insulation between rooms. Cigarette smoke infiltrates non-smoking rooms. Breakfast is over-priced and unappetizing. It's hard to get to, out of the way and has almost no shops of other places near to purchase basics. During the Covid crisis - everything (spa, bike rental, outside bar, room service) was unavailable "due to Corona". Only plus - it's near to te Airbus factory. But not near to the spotting mound unless you have a car.
Stayed 3 nights in Aug 2020

6/10 Okay

Brodie

Business traveller
Liked: Cleanliness, room comfort
Ok for an overnight work stay.
The hotel was ok but the pictures were very misleading on the outdoor area!
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in good order, really enjoyed the apartment.
Stayed 1 night in Jan 2020

8/10 Good

Micael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Late check in was good and pleasent, room service after late check unsufficient
Stayed 1 night in Dec 2019

4/10 Poor

Tony

Disliked: Amenities
Plenty of empty rooms but want to charge extra 30 Euros for riverside room. In the middle of nowhere and hard to get to. Free Shuttle service at meaningless hours from 9pm to 11 pm Fri and Sat. So stingy and only allow one internet device at a time so I had to switch between phone and laptop. Expensive and subpar restaurant. Walking distance to nothing and no other decent restaurants around. 20 Euros for a Holiday Inn style breakfast buffet. Small and dusty rooms. Gym with no equipment. A few friendly staffs. One Euro in room drinks and beer. Free beer for passing up room cleaning but only one voucher per stay. Really? Then I just passed up one of my 2 days. Sorry I am no Greta Thunberg.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

AndyGB, Benfleet, UK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you are visiting Airbus. Pleasant outlook over the river. Good quality rooms and service.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
There are no places to eat or drink other than the hotel. You need to plan your trips into Hamburg accordingly so you don't miss the last ferry to the hotel. Otherwise it's an expensive cab ride. Good breakfast with lots of variety of things to eat. Good bar, but service was slow due to lack of staff.
Stayed 6 nights in May 2019

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Amir Hossein

Disliked: Property conditions & facilities
Not a 4,5 Stars
More like a 3 stars than 4,5 stars hotel. Almost empty mini bar, no service in room, no information in the room about room service ...
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Restaurant closed on Sunday, bar snack only from the menu.
Stayed 1 night in Jan 2019

8/10 Good

Dominic, Windsor, Ontario Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and location Convenient proximity for business,
Stayed 3 nights in Dec 2018

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really fun location
This was a family stay in a corner suite and everyone had a blast. Two bathrooms was convenient, the hotel is in great condition, friendly staff, good food. The ferry stops right outside and takes you to downtown Hamburg, super fun and convenient way to travel. We would definitely stay again, either for a family trip or a solo business trip.
Stayed 1 night in Oct 2018

10/10 Excellent

Ian

Relaxing by the Elbe
I always try to stay there as I enjoy the tranquility of being by the river. Good food in the bar area and restaurant, both of which overlook the river, after a busy day. Despite the distance into the centre of Hamburg, the various transport options are good and so is the availability of taxis. Reasonably priced weekend breaks are also on offer.
Stayed 7 nights in Aug 2018