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Sheraton Hamilton Hotel

3.5 star property

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Photo gallery for Sheraton Hamilton Hotel

Exterior
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Indoor pool
Executive Suite, 1 King Bed, Lake View | Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
116 King St W, Hamilton, ON, L8P4V3
  • Art Gallery of Hamilton
    ‪1 min walk‬
  • Hamilton Convention Centre
    ‪2 min walk‬
  • Hamilton City Hall
    ‪3 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪51 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds

  • 29.7 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View (Fireplace)

Junior Suite, 1 Bedroom, City View (Fireplace) | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 Bedroom, City View (Fireplace)

  • 64 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Corner

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Living area | 55-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, City View

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View (Fireplace)

Junior Suite, 1 King Bed, City View (Fireplace) | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, City View (Fireplace)

  • 62.2 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Lake View

Executive Suite, 1 King Bed, Lake View | Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed, Lake View

  • 137 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Homewood Suites by Hilton Hamilton, Ontario, Canada

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1004)
The price is €147
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Homewood Suites by Hilton Hamilton, Ontario, Canada

About this property

Sheraton Hamilton Hotel

Pet-friendly hotel connected to the convention centre in Central Hamilton with a 24-hour fitness centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Hamilton Hotel offers 301 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Hamilton Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Art Gallery of Hamilton. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 6 minutes by car from Lake Ontario and 9 minutes from McMaster University
  • Pets welcome for a fee
Sheraton Hamilton Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 18000 square feet (1672 square metres) and includes a conference centre. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Sheraton Hamilton Hotel. For a fee, parking is available.

This Hamilton hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Chagalls Restaurant – This restaurant serves breakfast, lunch and dinner.
LOFT Lounge – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 15.95 per day; includes in/out privileges)
  • Valet parking on site (CAD 35.95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 29 for adults and CAD 12 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chagalls Restaurant
  • LOFT Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,000 square foot of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in bathtub (89 centimetre high)
  • Grab bar in shower (74 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay, plus a deposit of CAD 50 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 19 to 29 for adults and CAD 12 to 17 for children
  • Covered self-parking fee: CAD 15.95 per day (in/out privileges)
  • Valet parking fee: CAD 35.95 per day
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hamilton Hotel
Hamilton Sheraton
Hamilton Sheraton Hotel
Hotel Sheraton Hamilton
Sheraton Hamilton
Sheraton Hamilton Hotel
Sheraton Hotel Hamilton
Sheraton Hamilton Hotel Ontario
Sheraton Hamilton Hotel Hotel
Sheraton Hamilton Hotel Hamilton
Sheraton Hamilton Hotel Hotel Hamilton

Sheraton Hamilton Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1003 reviews
Rating 8 - Good. 252 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Minka, Hamilton

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

noel

Travelled with partner
Liked: Amenities
Great spot
Stayed 1 night in Oct 2024

8/10 Good

Sebastian

Stayed 2 nights in Nov 2024

8/10 Good

Roxanne, Egbert

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great staff particularly at front desk and in the restaurant which was much appreciated. The bathroom shower did not drain properly so it was unpleasant standing in several inches of water, etc..
Stayed 1 night in Nov 2024

10/10 Excellent

Shivaglal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel
Stayed 1 night in Oct 2024

8/10 Good

Andrei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: *Clean, conveniently located right downtown Hamilton. *Large modern rooms with comfy bed and pillows *Great views from the room (17th floor) *Starbucks coffee for breakfast *Nice bar on second level with good pub and restaurant food, good variety menu. Great cold beer *friendly staff Cons: *Not safe to walk around especially at night, but still the safest hotel in that area. Lots of homeless people still roam around and many unsavoury characters right in front of the hotel entrance. Police is nowhere to be seen at any hour of the day. *Small hotel parking lot. Already full when I got there, had to park in the nearby/attached shopping centre parking (and no valet parking). *Breakfast food was way below expectations: the scrambled eggs were not real, not sure what kind of processed ingredients they used, tasted like plastic. Bread, potatoes and little sausages were cheap and tasteless, low end grocery store level. Bacon was excellent. All that being said, I liked it, and I will still gestation there again if I have to; it’s, still the best and safest hotel in Hamilton that I know of.
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. Quiet rooms and very comfortable beds and pillows. Staff were great! Nice that it's attached to the mall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Haocheng

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
it's clean and quiet, the bed is really comfortable
Stayed 1 night in Oct 2024

6/10 Okay

Elaine, Markham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice inside and the restaurant food was excellent. Our room was nice but we struggled all night with a party that was happening in the room across from us, doors slamming until after 4am and people yelling. called security but the noise kept happening. What really scared us was as we were leaving there was a man who was chasing the security guard swearing at him and threatening him. My daughter was in the lobby in a wheelchair and both she and I were terrified. I rushed her away and the police arrived. Not a great area in town I’m thinking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great secret in an otherwise struggling downtown
Stayed 1 night in Oct 2024

10/10 Excellent

Eren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by the menu at the hotel and bar. Delicious food, variety of drinks available, and awesome staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth and efficient. The room was beautiful, spacious, clean and had great toiletries. The view of the water was just lovely. The shopping in the Square was a nice surprise, particularly Starbucks so close to the Lobby. We will definitely choose Sheraton hotels again.
Stayed 1 night in Oct 2024

8/10 Good

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Lauren, Nanaimo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in many ways. The area is not great in all of downtown so not just that block.
Stayed 3 nights in Oct 2024

6/10 Okay

Sven

Stayed 2 nights in Sep 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the stay. Clean, comfortable and quiet. Perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Frederic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and friendly welcome at the reception desk.
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren, Nanaimo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is on the few blocks of downtown that feel ok. Downtown is not very nice overall
Stayed 3 nights in Oct 2024

10/10 Excellent

gregory

Liked: Amenities
Good hotel. Friendly stsff
Stayed 1 night in Oct 2024

10/10 Excellent

Cameron

Stayed 1 night in Oct 2024

10/10 Excellent

Lauren, Nanaimo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As good as it gets in Hamilton? Reasonable price and central. We kept extending our stay and they were very helpful and accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Stayed 2 nights in Oct 2024

10/10 Excellent

Yuxi

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024