Staybridge Suites Hamilton Downtown, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Staybridge Suites Hamilton Downtown, an IHG Hotel

Exterior
Point of interest
Exterior
Fridge, microwave, stovetop, coffee/tea maker
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Pet-friendly
  • Parking available
  • 24/7 front desk

Explore the area

Map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Art Gallery of Hamilton
    5 min walk
  • FirstOntario Centre
    5 min walk
  • Hamilton Convention Centre
    6 min walk
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    16 min drive

Room options

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (Dining, Balcony)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Mobility Accessible, Kitchen (Transfer Shower)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Transfer Shower)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Kitchen (Dining)

  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Staybridge Suites Hamilton Downtown, an IHG Hotel

Hotel with free breakfast, a quick walk to FirstOntario Centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business centre, self parking and conference space are on-site. Limited housekeeping is available.
Staybridge Suites Hamilton Downtown, an IHG Hotel offers 129 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Staybridge Suites Hamilton Downtown, an IHG Hotel. During your stay, you're just a quick walk from Art Gallery of Hamilton. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free on-the-go breakfast served at weekends
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Art Gallery of Hamilton and 5 minutes on foot from FirstOntario Centre
  • Pets welcome for a fee
Staybridge Suites Hamilton Downtown, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Staybridge Suites Hamilton Downtown, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

Guests are served a free on-the-go breakfast on weekends from 7:30 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night
  • Weight limit: 49 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 15.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Staybridge Suites Hamilton Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1002 reviews" "
Rating 8 - Good. 299 out of 1002 reviews" "
Rating 6 - Okay. 80 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

claudia

Travelled with group
Liked: Amenities, property conditions & facilities
There was a club beside the hotel with really loud music until 2am
Stayed 1 night in Sep 2024

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2024

10/10 Excellent

vasthare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janice at the front desk was pleasant,courteous and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Fantastic hotel with friendly staff. Great cleanliness, comfort, location, and access.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with everything you need, right in the heart of Hamilton. Walking distance to anything you could need as far as public transportation, dining and shopping. The hot water did take a bit to get up to the 7th floor but it was well worth the wait and that's as close as I'll get to a criticism but I would absolutely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Victoria

Liked: Property conditions & facilities
Comfortable and Clean
Stayed 2 nights in Sep 2024

4/10 Poor

sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Neha

Stayed 1 night in Sep 2024

10/10 Excellent

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,very nice room and delicous breakfast.
Stayed 4 nights in Aug 2024

8/10 Good

sharanjit

Stayed 6 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the property is well maintained.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marianne

Great squire all I needed was just abit noisy at night
Stayed 1 night in Sep 2024

8/10 Good

Smriti

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible location, helpful staff and safe. Served the purpose on a budget.
Stayed 4 nights in Aug 2024

2/10 Terrible

Nada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The music from the nearby clubs was so loud we couldn’t sleep. The music finally stopped at 230am. Also lots of homeless nearby.
Stayed 1 night in Sep 2024

6/10 Okay

Louise

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lack of Service
Hotel did does not offer maid service on weekends. Our trip was over Labor Day weekend so we had no service during our stay. The room was comfortable and breakfast was good.
Stayed 2 nights in Aug 2024

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Nasilla

Travelled with family
Bad neighborhood
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Staybridge Hamilton for 4 nights in a bedroom suite with 2 queen beds and a sofa bed. It was great for 5 adults. It’s nothing fancy but it had everything we needed… a kitchenette with a dishwasher, microwave, full size fridge, coffee maker, kettle, and a loaded cupboard. We enjoyed the kitchen for warming up leftovers and even cooking fresh corn on the cob that we got from the Farmers Market in the microwave! We enjoyed the social nights when they provide complimentary dinner on Monday, Tuesday and Wednesday evenings. Dinners we had were fish and chips and pasta night! They were delicious! We also appreciated that hot breakfast was included everyday! There was a lot to choose from. In addition to the daily eggs and meat (sausage or bacon) and pancake/hashbrowns, there were also oatmeal, yogurt parfait bar, toast and bagels, fruit, and a waffle making station! Morning beverages were great with coffee, tea, orange juice and cranberry juice, and teas! We loved it as it energized us for our full days of touring! Staff were incredibly kind and helpful! We were a bit uneasy about the area but it’s just like any downtown area these days. We did hear some loud music from a nearby club on the Friday night, which was our last night there. The rest of the nights were fine. I also used their coin operated laundry facility. Super convenient! Parking is $15/night which we didn’t mind as it was a secured parking garage and need your key to get in. Thank you!
Stayed 4 nights in Aug 2024

2/10 Terrible

abdul

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
On 6th floor, all night out side windows covered with plastic, wind blowing all night. Horiable experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property, would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Very relaxed
Stayed 1 night in Aug 2024

6/10 Okay

Sang Hee

Little old but good breakfast
Stayed 3 nights in Aug 2024

6/10 Okay

bhupan

Liked: Cleanliness, staff & service, property conditions & facilities
Must improve the breakfast option
Stayed 2 nights in Aug 2024

4/10 Poor

Vincent

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024