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Occidental Marco Polo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Marco Polo

2 indoor pools, outdoor pool, pool umbrellas, pool loungers
Lobby
Property grounds
Exterior
Minibar, in-room safe, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • On private beach
    On private beach
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Pool
    Pool

Explore the area

Map
Yasmine Hammamet, Hammamet, 08050
  • Port Yasmine
    14 min walk
  • Yasmine Hammamet
    17 min walk
  • Carthage Land
    18 min walk
  • Enfidha (NBE)
    35 min drive

Room options

View all photos for Family Room, Garden View

Minibar, in-room safe, bed sheets

Family Room, Garden View

  • 47 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Double Room, Garden View

Minibar, in-room safe, bed sheets

Classic Double Room, Garden View

  • 31 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Sea View

Minibar, in-room safe, bed sheets

Classic Double Room, Sea View

  • 31 sq m
  • Sea view
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Family Room, Sea View

Minibar, in-room safe, bed sheets

Family Room, Sea View

  • Sea view
  • Sleeps 4
  • 1 Single Bed

View all photos for Family Room, Garden View

Family Room, Garden View | Minibar, in-room safe, bed sheets

Family Room, Garden View

  • 47 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Double Room, Sea View

Minibar, in-room safe, bed sheets

Classic Double Room, Sea View

  • 31 sq m
  • Sea view
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Garden View

Minibar, in-room safe, bed sheets

Classic Double Room, Garden View

  • 31 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Family Room, Sea View

Minibar, in-room safe, bed sheets

Family Room, Sea View

  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 Single Bed

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About this property

Occidental Marco Polo

Hotel with private beach and full-service spa
Catch some rays on Occidental Marco Polo's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Occidental Marco Polo offers 464 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a private beach and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Aquamares has 5 treatment rooms. Services include body wraps and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic, reflexology and thalassotherapy.
Our customers tell us that they enjoy the overall property condition at Occidental Marco Polo. During your stay, you'll be within walking distance of Yasmine Hammamet. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Regional cuisine at Tunisia, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the outdoor and 2 indoor pools
  • Indulge with massages, Ayurvedic treatments or thalassotherapy at Aquamares
  • Services include a free children's club, a lifeguard on-site and a porter
  • On-site recreation includes a private beach, tennis courts and a steam room
  • 14 minutes on foot from Port Yasmine and a 3-minute drive from Yasmine Hammamet
Some rates at Occidental Marco Polo are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Occidental Marco Polo, enjoy a pampering afternoon at the full-service spa and cool off in one of the 2 indoor swimming pools.

Free breakfast is served. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking is free.

This 4-star Hammamet hotel is smoke free.

Guests are served a free buffet breakfast.
Tunisia – This restaurant specialises in Regional cuisine.
Samarkanda – This restaurant specialises in Asian cuisine. Reservations are required.
Mediterannee – This restaurant specialises in Italian cuisine and only serves light fare. Reservations are required.
Room service is available.

All-inclusive details

All-inclusive room rates at Occidental Marco Polo are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Sailing
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Other inclusions

Transport to off-site activities

Languages

Arabic, English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Mediterannee
  • Samarkanda
  • Tunisia

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body wraps
  • Massage
  • Reflexology
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during November, December, January, February, March and April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 12.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ClubHotel Marco Polo
ClubHotel Riu Marco
Concorde Marco Polo Hammamet
ClubHotel Riu Marco Polo Hammamet
ClubHotel Riu Marco Polo Hotel
ClubHotel Riu Marco Polo Hotel Hammamet
Marco Polo Riu
Marco Riu
Riu Marco
Riu Marco Polo
ClubHotel Riu Marco Polo Resort Hammamet
ClubHotel Riu Marco Polo Resort
Concorde Marco Polo All Inclusive Hammamet
Concorde Marco Polo All Inclusive
Concorde Marco Polo
Concorde Marco Polo Resort Hammamet
Concorde Marco Polo Resort
Concorde Marco Polo
Occidental Marco Polo Hotel
Occidental Marco Polo Hammamet
Occidental Marco Polo Hotel Hammamet

Occidental Marco Polo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 165 reviews" "
Rating 8 - Good. 54 out of 165 reviews" "
Rating 6 - Okay. 17 out of 165 reviews" "
Rating 4 - Poor. 19 out of 165 reviews" "
Rating 2 - Terrible. 16 out of 165 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Foued

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Aug 2024

10/10 Excellent

Guenther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great entertainment, friendly staff. Room did not have bottled water, did not have fridge then received a fridge but it did not keep anything cold. Good wine selection. Food was okay but kinda bland.
Stayed 4 nights in Jul 2024

10/10 Excellent

Farzane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2024

8/10 Good

Mohamed

Liked: Cleanliness
Stayed 3 nights in Jul 2024

2/10 Terrible

anis

Disliked: Cleanliness, staff & service, property conditions & facilities
😲
Stayed 3 nights in Jul 2024

8/10 Good

Abdul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was really really good The food was super good
Stayed 4 nights in Jun 2024

2/10 Terrible

Mohamed Hedi

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The worst checking experience ever more than 2h Room was ready at 4pm Poor service food are terrible restaurant full and I can’t catch anything front desk charged me extra money pretending local taxes fees which is not more than the double amount showing I’m my reservation with Expedia All in beverage are catastrophic and unhealthy Never again here
Stayed 2 nights in Jun 2024

8/10 Good

ismail

Stayed 3 nights in Jun 2024

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good
Stayed 2 nights in Jun 2024

10/10 Excellent

meriem

Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter sun
Stayed at the Marco Polo for 8 days with my partner. The Hotel is beautiful and extremely clean. On arrival reception staff were friendly and upgraded us to a sea view room. Reception staff were always friendly and helpful if we needed anything. Rooms are cleaned daily, have a mini fridge and come with little extras, I thought the razors were a nice touch. The grounds were extremely well maintained. Facilities were limited only due to the time of year so the outdoor pool was drained, which looks like it would be amazing in summer. The indoor pool was lovely and the spa was still open. The smaller restaurant was used for meal times as it was out of season, adequate size for the amount of guests at the hotel, food was tasty and varied and the restaurant staff were polite and helpful. All the bar staff were amazing, but a special mention for Ezzeddine, Slim and Ridha you are fantastic, you made us feel right at home and made us laugh endlessly. The only negative we have was there was no animation throughout the daytime to help with the hotel being so quiet. I understand it is difficult when the hotel is quiet but i feel more effort could have been made. On the night, animation was better in the Oasis bar. You could request any music you like and dance away. Karaoke was on one night right next to the bar which everyone enjoyed. I would suggest maybe a quiz night or bingo night too etc. Overall a fantastic hotel, we would definitely stay again
Stayed 1 night in Jan 2024

8/10 Good

Foued

Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Stayed 7 nights in Dec 2023

10/10 Excellent

Meher, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Nov 2023

10/10 Excellent

SID ALI

Stayed 7 nights in Nov 2023

6/10 Okay

Chema

Stayed 2 nights in Nov 2023

4/10 Poor

Sofyan

Stayed 6 nights in Oct 2023

8/10 Good

Adel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanna say thanks to all the team in Marco Polo.. I had such a great time.. thank you Marco Polo team and thank you Tunisia
Stayed 6 nights in Oct 2023

6/10 Okay

Smeti

Stayed 2 nights in Sep 2023

4/10 Poor

LAURIE

Stayed 4 nights in Sep 2023

2/10 Terrible

Achref

Disliked: Cleanliness, staff & service
Just on
Stayed 5 nights in Sep 2023

6/10 Okay

mehdi

Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst trip
This was the worst trip ever, service was horrible, the air conditioner was making noise and when I went to complain they send a maintenance person and when he checked he told me that the air conditioning needs maintenance and left by telling me have a nice stay, also the rooms were not cleaned properly and no towels were there and i had to complain almost every day. Food was not great at all.
Stayed 6 nights in Jul 2023

8/10 Good

Abderraouf

Liked: Staff & service
Le personnel est courtois et avenant. L’hôtel est tranquille et convenable pour les enfants. La nourriture est très bonne. L’endroit est très bien situé.
Stayed 2 nights in Jul 2023

10/10 Excellent

Abderraouf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good location
Stayed 6 nights in Jul 2023