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Hana-Maui Resort, a Destination by Hyatt Residence

4.0 star property

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Photo gallery for Hana-Maui Resort, a Destination by Hyatt Residence

2 outdoor pools
Bungalow, 1 King Bed, Jetted Tub, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace
Exterior
View from room
Beach nearby, free beach shuttle

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Room service
  • Bar

Explore the area

Map
5031 Hana Hwy, Hana, HI, 96713

Room options

View all photos for Premier Suite, 1 King Bed, Oceanfront

Premier Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom (WAIKALOA)

  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

Room, 2 Bedrooms (WAIKALOA)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View

Suite, 1 King Bed, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Ocean View

Bungalow, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Bungalow, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King Bed, Jetted Tub, Oceanfront

Bungalow, 1 King Bed, Jetted Tub, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Bungalow, 1 King Bed, Jetted Tub, Oceanfront

  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 2 Queen Beds, Ocean View

Living area

Bungalow, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Bungalow, 1 King Bed, Oceanfront (Deluxe Suite)

Deluxe Bungalow, 1 King Bed, Oceanfront (Deluxe Suite) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Bungalow, 1 King Bed, Oceanfront (Deluxe Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Oceanfront

Living area

Bungalow, 1 King Bed, Oceanfront

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Partial Ocean View

Studio, 1 King Bed, Partial Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow, 1 King Bed, Oceanfront

Deluxe Bungalow, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Bungalow, 1 King Bed, Oceanfront

  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow, 2 Queen Beds, Oceanfront

Bungalow, 2 Queen Beds, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Bungalow, 2 Queen Beds, Oceanfront

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hana-Maui Resort, a Destination by Hyatt Residence

Family-friendly resort with 2 outdoor pools and full-service spa
2 outdoor pools, a full-service spa and a restaurant are available at this resort. Free WiFi in public areas, a free beach shuttle and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Hana-Maui Resort, a Destination by Hyatt Residence offers 71 accommodations with a safe and complimentary bottles of water. Rooms open to furnished lanais. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

2 outdoor swimming pools are on site along with a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at Travaasa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hana-Maui Resort, a Destination by Hyatt Residence. During your stay, you're just a quick walk from Hana Coast Gallery. Free WiFi in public areas, a free manager's reception and a free beach shuttle are available.
  • Free WiFi
  • Enjoy ocean views while dining at Hana Ranch Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body scrubs, Thai massages or facials at The Spa at Travaasa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes tennis courts, a gym and a steam room
  • Steps from Hana Coast Gallery and 6 minutes on foot from Hana Bay Beach Park
  • Free beach shuttle service
Hana-Maui Resort, a Destination by Hyatt Residence offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered on selected days. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this resort measures 1590 square feet (148 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the family-friendly Hana-Maui Resort, a Destination by Hyatt Residence.

The resort hosts a free manager's reception on selected days.
Hana Ranch Restaurant – Overlooking the ocean, this restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Hana Ranch Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Mini golf
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,590 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Wet bar

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 14 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 52.83 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Self-parking
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 for adults and USD 12 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE 093-945-2416-01
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hana Travaasa
Travaasa
Travaasa Hana
Travaasa Hotel
Travaasa Hotel Hana
Hotel Hana Maui And Honua
Travaasa Hotel Hana Maui
Travaasa Maui
Travaasa Hana Maui Hotel
Travaasa Maui Hotel
Travaasa Hana Maui
Travaasa Hana Maui Resort
Travaasa Maui Resort
Travaasa Hana
Hana Maui Resort
Travaasa Hana Maui
Hana Maui Resort a Destination Resort
Hana Maui Resort a Destination by Hyatt Residence
Hana-Maui Resort, a Destination by Hyatt Residence Hana
Hana-Maui Resort, a Destination by Hyatt Residence Resort
Hana-Maui Resort, a Destination by Hyatt Residence Resort Hana

Hana-Maui Resort, a Destination by Hyatt Residence Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 948 reviews
Rating 8 - Good. 183 out of 948 reviews
Rating 6 - Okay. 73 out of 948 reviews
Rating 4 - Poor. 35 out of 948 reviews
Rating 2 - Terrible. 13 out of 948 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

AKSHAY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay when in Hana
Absolutely amazing place to live. Stunning views combined with best in class service! We loved our stay here every minute.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gaylene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimmjng pool and grounds. Food was very good st restaurant. Needs air conditioning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chiara, Honolulu

Liked: Cleanliness, staff & service
Loved my stay. Very relaxing Lots of activities
Stayed 2 nights in Dec 2024

10/10 Excellent

Hamid Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful serene property! By far the best place to stay in Hana.
Stayed 1 night in Dec 2024

10/10 Excellent

Dumindha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful family stay in Hāna
We were so glad we decided to stay two nights at the Hāna-Maui instead of returning to West Maui after the road to Hāna. The property was beautiful and peaceful, and well situated to enjoy the nature of East Maui. The oceanfront bungalows were wonderful, and the staff were all so friendly and helpful. My only nit is that it seemed a little short staffed for a resort of this caliber.
Stayed 2 nights in Nov 2024

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break in Hana!!!
Great property and service. Room was dated, but the oceanfront view made up for it. Great resting spot on a 2 day Road to Hana drive.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris, Lancaster

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 recommend!! Selma at the front desk welcomes you with open arms like your part of her family! The views from the bungalows are something I will never forget. Very special place ❤️
Stayed 2 nights in Nov 2024

4/10 Poor

Tawfiq

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Construction
There is a construction going on at the hotel lots of noise. I was not aware of it.
Stayed 1 night in Oct 2024

8/10 Good

Jarrett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so welcoming and helpful they are the real reason why this resort is so wonderful
Stayed 1 night in Oct 2024

10/10 Excellent

caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing break from everyday life in absolute comfort. We got upgrade to an ocean from room for free. Loved to have the gym and free yoga.:) the main pool was drained & refilled the 2 days we were there, so that was a bummer, but still had the other pool to use. Would love to stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property, spread out and the view was beautiful. Staff was very nice. Food was great.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a bummer! Hana hotel filled their best feature- a beautiful spa above the rolling hills/ocean and filled it with concrete, boo Hyatt. Then, when I was told to book the spa and pay $45 for the spa experience except oops, our spa is broken. Really ruined our trip there and why I am writing this review. Honestly, if hotels are hotels what are you paying for? I will always love Hana tho m. Hope Hyatt improves
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel’s infinity pool is beautiful
Stayed 1 night in Sep 2024

10/10 Excellent

Ron, Chilliwack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

8/10 Good

Lenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Paula

Travelled with family
Magnificent oceanfront one night stay in bungalow.
The oceanfront bungalow was fabulous! We really enjoyed the views from the lanai. The manicured grounds were amazing with plumaria trees and mountain views too. We had breakfast in the restaurant and thought the food was great and the waterview was very nice. I will be coming back.
Stayed 1 night in Aug 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Mauricio

Travelled with family
Absolutely loved our stay.
Gorgeous property. The staff was equally amazing especially Selma & Kepa. Everything about our stay was amazing. We only stayed 1 night which was too short. Longer next time it is expensive but worth the splurge.
Stayed 1 night in Aug 2024