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4.0 out of 5

"A safe in the room would have been good. Tea/ coffee/water facilities never got replenished for a 5 night stay. Air conditioning not reliable- didn't ... " More

By a verified traveller on Thu 25 Apr 2019

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Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Double Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Comfort Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at PLAZA Hotel Hanau. During your stay, you'll be close to Philippsruhe Castle. Features include free WiFi in public areas, plus a gym and a bar.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes a gym
  • Just a 4-minute drive from Philippsruhe Castle and 7 minutes from Wilhelmsbad
  • Dogs welcome for a fee

PLAZA Hotel Hanau ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for PLAZA Hotel Hanau

Everyone (2) Family (2)
3 out of 5
A safe in the room would have been good. Tea/ coffee/water facilities never got replenished for a 5 night stay. Air conditioning not reliable- didn't work. Room otherwise modern and clean.

Posted by on 25 Apr 2019

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5 out of 5

Posted by on 10 Aug 2021

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4 out of 5
Das Plaza-Hotel (ehemals: Brüder-Grimm Hotel) ist ein 3-4 Sterne Hotel, das im Internet - nach Renovierung in den letzten 15 Monaten - etwas unterbewertet ist (und ich bin allgemein sehr streng/kritisch!). Die Lage ist gut, fußläufig zur Innenstadt. Safe und gute Klima-Anlage vorhanden Kostenloses Mineralwasser und Tee-/Kaffeezubereitung auf dem Zimmer Zimmer geräumig (ich hatte ein Einzelzimmer). Kein Kühlschrank/Minibar auf dem Zimmer (aber Getränke bis spät abends an der Rezeption/Hotelbar erhältlich Verlängerung Auschecken (bis 11:00 Uhr) nur kostenpflichtig möglich. Trotzdem -- insgesamt -- und auch angesichts des vernünftigen Preises (definitiv sehr gutes Preis-/Leistungsverhältnis) eine klare Empfehlung! ich habe schon 4****-Hotels gesehen, die deutlich schlechter waren. Letzte Info: Parkplätze hinter dem Hotel vorhanden, große, komfortable Parkmöglichkeiten - zwar kostenpflichtig, aber mit 6 € pro Tag sehr akzeptabel.

Posted by on 11 Sep 2019

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4 out of 5

War gut central und doch ruhiger angehnemer schlaf

Habe mein Hemd vergessen und sngerufen, Ich hoffe sie dchicken es mir nach. Teil Mitarbeiter/innen war sehr hilsbereit, sndere nicht so optimal.

Posted by on 20 Apr 2018

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Property Features

As a guest of PLAZA Hotel Hanau, you'll find a fitness centre, a terrace, and a vending machine. Event space at this hotel measures 3767 square feet (350 square metres) and includes conference space. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly PLAZA Hotel Hanau also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Hanau hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 6 levels
  • Conference rooms
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Hanau West Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

PLAZA Hotel Hanau offers 149 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

The front desk at this property is open daily from 6:30 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 11:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 12 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arcadia Hanau
  • Arcadia Hanau Hotel
  • Arcadia Hotel Hanau
  • Hanau Arcadia
  • Hanau Arcadia Hotel
  • Hanau Hotel Arcadia
  • Hotel Arcadia Hanau
  • Hotel Hanau Arcadia
  • Golden Tulip Hanau
  • Plaza Hanau
  • PLAZA Hotel Hanau Hotel
  • PLAZA Hotel Hanau Hanau
  • PLAZA Hotel Hanau Hotel Hanau

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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