Hilton Garden Inn Hangzhou West Lake

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Hangzhou West Lake

Sports facility
Restaurant
Restaurant
Exterior
Exterior

Reviews

10 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping
  • Room service
  • Air conditioning
  • Breakfast available

Explore the area

Map
Jingjin Building, 228 Middle Zhonghe Rd, Shangcheng District, Hangzhou, Zhejiang
  • Westlake Culture Plaza
    16 min walk
  • 肯德基
    12 min walk
  • Chaowang Road Station
    17 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    38 min drive

Room options

Room, 2 Single Beds (High Floor)

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Family Room

  • 29 sq m
  • Sleeps 3
  • 2 King Beds

Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Guestroom (Double bed)

  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Room (2 beds)

  • Sleeps 2
  • 2 Single Beds

Family Friendly Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Superior Room (Double bed)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hilton Garden Inn Hangzhou West Lake

Adults-only hotel connected to a shopping centre in Downtown Hangzhou with a fitness centre
A restaurant, a fitness centre and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front desk safe. All 96 rooms feature modern comforts such as flat-screen TVs with cable channels, along with free WiFi. Other amenities available to guests include room service, coffee makers and down duvets.
Hilton Garden Inn Hangzhou West Lake offers 96 accommodations with a safe and coffee/tea makers. Beds feature down duvets. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
With your stay at Hilton Garden Inn Hangzhou West Lake, you'll be connected to a shopping centre and within walking distance of Westlake Culture Plaza. Features include free WiFi in public areas, plus a restaurant and a gym. This comfortable hotel has 96 rooms over 10 floors. All rooms offer free WiFi and flat-screen TVs.
  • Air-conditioned accommodations with flat-screen TVs, room service and coffee makers
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a lift
  • On-site recreation includes a gym
  • Just a 4-minute drive from West Lake and a few minutes from Hangzhou Opera
There's a restaurant on site. Public spaces have free WiFi. The business-friendly Hilton Garden Inn Hangzhou West Lake also features a fitness centre, room service (during limited hours), and a front desk safe. A complete renovation of Hilton Garden Inn Hangzhou West Lake was completed in March 2024.

This Art Deco Hangzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Hilton Garden Inn Hangzhou West Lake has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 per person
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Hangzhou West Lake

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 88 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Atour Hotel Pinghai
Atour Pinghai Road West Lake Hangzhou
Atour Pinghai
Hilton Hangzhou West Hangzhou
Hilton Garden Inn Hangzhou West Lake Hotel
Atour Hotel Pinghai Road West Lake Hangzhou
Hilton Garden Inn Hangzhou West Lake Hangzhou
Hilton Garden Inn Hangzhou West Lake Hotel Hangzhou

Hilton Garden Inn Hangzhou West Lake Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Fidencio

Liked: Staff & service, property conditions & facilities
Excelente!
Stayed 4 nights in Oct 2024

10/10 Excellent

Kam Kwong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024