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Four Points by Sheraton Qiandao Lake Hangzhou

4.0 star property

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Photo gallery for Four Points by Sheraton Qiandao Lake Hangzhou

Exterior
Lobby
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Gym
  • Room service
  • Laundry
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
No. 1699 Jixian Road, Qiandao Lake, Chun'an County, Hangzhou, Zhejiang, 311700
  • Qiandao Lake
    ‪14 min walk‬
  • Weiping Ferry Terminal
    ‪7 min drive‬
  • Xiyuan Wharf
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Mountain View

Free toiletries, bathrobes, slippers, towels

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, Mountain View (Kids)

Free toiletries, bathrobes, slippers, towels

Room, 2 Single Beds, Balcony, Mountain View (Kids)

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Balcony, Mountain View (Kids)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Balcony, Mountain View (Kids)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View (Room C)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Mountain View (Room C)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Balcony, Mountain View

Free toiletries, bathrobes, slippers, towels

Premier Room, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View (Room B)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Mountain View (Room B)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Balcony, Mountain View

Free toiletries, bathrobes, slippers, towels

Premier Room, 2 Double Beds, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Free toiletries, bathrobes, slippers, towels

Deluxe Room, 2 Double Beds, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View (Room A)

Free toiletries, bathrobes, slippers, towels

Room, 1 King Bed, Mountain View (Room A)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

Flat-screen TV

Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed, Mountain View (Villa Loft)

Free toiletries, bathrobes, slippers, towels

Loft, 1 King Bed, Mountain View (Villa Loft)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Mountain View

Flat-screen TV

Suite, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sheraton Qiandao Lake Resort

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (67)
The price is €78
for 1 room
includes taxes & fees
26 Feb - 27 Feb
Sheraton Qiandao Lake Resort

About this property

Four Points by Sheraton Qiandao Lake Hangzhou

Hotel in Hangzhou with 24-hour fitness centre and seasonal outdoor pool
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, concierge services and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton Qiandao Lake Hangzhou offers 161 accommodations with a safe and free newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Four Points by Sheraton Qiandao Lake Hangzhou, you'll be within walking distance of Qiandao Lake. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a car charging station
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 1-minute drive from Qiandao Lake and 7 minutes from Weiping Ferry Terminal
Along with a restaurant, there's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. Four Points by Sheraton Qiandao Lake Hangzhou offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Four Points by Sheraton Qiandao Lake Hangzhou also features an arcade/games room, a garden, and concierge services. Free self parking is available.

This 4-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Four Points by Sheraton Qiandao Lake Hangzhou has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 128 for adults and CNY 64 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (86 centimetre wide door)
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Qiandao Lake Hangzhou

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 July and close on 31 August.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points Qiandao Lake
Four Points by Sheraton Qiandao Lake Hangzhou Hotel
Four Points by Sheraton Qiandao Lake Hangzhou Hangzhou
Four Points by Sheraton Qiandao Lake Hangzhou Hotel Hangzhou

Four Points by Sheraton Qiandao Lake Hangzhou Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

2.0/10

Cleanliness

8.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hao

Stayed 1 night in Feb 2024

2/10 Terrible

Kai Zhen Alyson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had the worst experience booking via Expedia, did not even manage to stay at the hotel, as Expedia had linked the wrong address via google maps on their platform. This was extremely misleading for non-China tourists like myself. Something has to be done about this error on their booking website, and the refund process was extremely tedious with slow replies and them refusing to refund me saying the hotel did not permit. I called the hotel myself, who generously offered a refund, and only then did Expedia begin to process a refund. Terrible experience and will not be booking through it anymore.
Stayed 1 night in Oct 2023