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Hangzhou Hua Chen International hotel

4.0 star property

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Photo gallery for Hangzhou Hua Chen International hotel

Premium bedding, down duvets, free minibar items, in-room safe
Premium bedding, down duvets, free minibar items, in-room safe
Hua Chen Theme Room | View from room
LCD TV, computer, pay films
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included

Explore the area

Map
No 25 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang, 310000
  • West Lake
    5 min walk
  • Wushan Night Market
    10 min walk
  • Zhejiang University First Affiliated Hospital
    15 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    21 min drive

Room options

View all photos for Business Room, 1 King Bed, City View

Premium bedding, down duvets, free minibar items, in-room safe

Business Room, 1 King Bed, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Twin Room

  • 2 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Room, 1 King Bed

  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Executive Room

Premium bedding, down duvets, free minibar items, in-room safe

Superior Executive Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Hua Chen Theme Room

Premium bedding, down duvets, free minibar items, in-room safe

Hua Chen Theme Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Business Twin Room, City View

View from room

Business Twin Room, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Harmonious Family Room

Harmonious Family Room | View from room

Harmonious Family Room

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Single Bed

View all photos for Business Double Room with Lake View

View from room

Business Double Room with Lake View

  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room

Premium bedding, down duvets, free minibar items, in-room safe

Double or Twin Room

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

View from room

Standard Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Executive Twin Room

Superior Executive Twin Room | City view

Superior Executive Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

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About this property

Hangzhou Hua Chen International hotel

Riverwalk Hangzhou hotel in Shangcheng with 2 restaurants
This smoke-free hotel features 2 restaurants, a conference centre and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Hangzhou Hua Chen International hotel offers 219 accommodations with computers and minibars (stocked with some free items). Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hangzhou Hua Chen International hotel, you're just a quick walk from West Lake. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from West Lake and 10 minutes on foot from Wushan Night Market
  • Airport shuttle service available for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. An airport shuttle (available 24 hours) is available for a fee. A library, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hangzhou Hua Chen International hotel. The hotel can provide concierge services and wedding services. Free self parking is available.

This 4-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hangzhou Hua Chen International hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 68 for adults and CNY 35 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Computer
  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 68 for adults and from CNY 35 for children
  • Airport shuttle fee: CNY 20 per person (one way)
  • Airport shuttle fee per child: CNY 20.00
  • Rollaway bed fee: CNY 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Hangzhou Hua Chen International hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 170 out of 658 reviews" "
Rating 8 - Good. 324 out of 658 reviews" "
Rating 6 - Okay. 104 out of 658 reviews" "
Rating 4 - Poor. 42 out of 658 reviews" "
Rating 2 - Terrible. 18 out of 658 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

KYUNG DEUK

Business traveller
Stayed 1 night in Jan 2020

8/10 Good

Ferry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's about 5 - 10 min walk from Subway station. There is a bus stop in front of the hotel, where you can take airport bus to the airport, need to buy ticket first at a tour agency nearby hotel (ask fo location at the hotel). Wifi is ok.
Stayed 1 night in Dec 2019

4/10 Poor

Qian

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Florence, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the upgrade to family room. Very spacious, clean and convenient hotel. Service is excellent. Reception assisted to get cab. Breakfast is excellent. Very very good spread. Yummy noodles, yummy wholemeal bread...
Stayed 3 nights in Oct 2019

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except that the hotel is a little bit old style, everything else was perfect, especially the breakfast on the last floor. Beautiful view and very good food! Recommended.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. I have ordered a couple of parcel prior to arriving and they have signed and kept until my arrival for me. Our room overlook west lake, which is perfect. Room is a tad small. Shower is the best I have had in China so far.
Stayed 2 nights in Sep 2019

8/10 Good

Chun Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value for money hotel in Hangzhou
Front desk staff is friendly and check in is fast. Room is clean and bed is comfortable (though the pillow is a bit soft). However, the wifi connection is not good enough for viewing/receiving videos. Breakfast offers quite a good spread of Chinese and western food. The location is good, near shopping areas and there are a lot of eateries around on the street and in the shopping malls. It should be about 10+ mins' walk to west lake if not for the construction works currently under way. Probably will choose it again if we visit west lake again.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

8/10 Good

LINDA GM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient, close to the lake and easy to reach from the Metro line.
Stayed 2 nights in Aug 2019

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A little older but not a bad deal
The main thing about this hotel is that the location is great. It's walking distance to West Lake, and right along the main street with plenty of food and shopping and boba options. It's a bit older (though I only have hotels in Shanghai to compare it with, so maybe it's more a city thing than this particular hotel) and less updated, but the rooms are an okay size and fairly clean. The front desk folks are helpful and can help you get show tickets for Impression West Lake or offer a driver + van (we had one take us to the tea mountain for a very reasonable fee) if you're interested. This was the only hotel I booked in China that didn't offer free breakfast (not sure if they do breakfast at all) but overall still a pretty good deal.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Hunnee

Travelled with group
Liked: Cleanliness, amenities
It is an old hotel, about 10 mins walk from the metro station and 15 mins walk to the West Lake. The staff do not look and talk friendly. Room is old and old fashion looking,
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

TK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older style hotel but kept clean with good facilities, handy to shops and 10 min walk to lake. Staff helpful. Rooms reasonable size, beds ok a bit hard for what I'm used too. Smoking alowed in certain areas of the hotel, one being the lobby which is unfortunate for non-smokers. Overall good hotel.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Thao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good but dated centrally located hotel
Hotel centrally located and easy to find, as very close to metro station. Check in was fine, though they do seem to require a large deposit (1000元) which wasn't indicated before hand, and not good at all. The twin room was acceptable, clean and tidy, but decor a little old. Looks just like photos without quite such a nice light. Toiletries and other things in room were also acceptable. Service in general was fine, although sometimes short impolite answers given, which was far from acceptable. The gym on the fourth floor was adequate, several running and cycling machines, and a general weight machine, which was good to use in the evenings. The WiFi was super slow, and I believe their SSL certificate is outdated, so this aspect is poor. Overall fine for our stay.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Hotel service was decent, building is very dated though, doesn't look like the photos (much darker, smaller). Room is small and cramped for china standards, entrance lounge has people smoking in all the time. Good location to West lake and airport bus
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
good location, easy to access city center and west lake. but need to improve hardware.
Stayed 4 nights in May 2019

6/10 Okay

Horace

Not a good experience
Stayed 1 night in May 2019