Hilton Garden Inn Hangzhou Lu'niao

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Hangzhou Lu'niao

Twin Room | Premium bedding, in-room safe, desk, blackout curtains
Exterior
Lobby
Exterior
Seasonal outdoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Laundry
    Laundry
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
No. 8 Xunli St, Luniao Town, Yuhang District, Hangzhou, Zhejiang, 311118
  • Shangougou Scenic Resort
    3 min drive
  • Jing Mountain
    29 min drive
  • Mogan Mountain Scenic Area
    38 min drive

Room options

Family Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom

  • 62 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Duplex)

  • 70 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room

  • 31 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Balcony

  • 38 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, Balcony

  • 38 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mountain View

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room, Mountain View

  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, 1 Queen Bed

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed, River View

  • 31 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Hangzhou Lu'niao

Lakefront Hangzhou hotel in Yuhang District with free parking
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a complimentary children's club and a seasonal outdoor pool.
Hilton Garden Inn Hangzhou Lu'niao offers 230 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hilton Garden Inn Hangzhou Lu'niao, you'll be close to Shangougou Scenic Resort. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include free food shopping service, a free children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym and a playground
  • 1.8 mi (3 km) from Shangougou Scenic Resort and 10.7 mi (17.1 km) from Jing Mountain
Hilton Garden Inn Hangzhou Lu'niao offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3929 square feet (365 square metres) and includes conference space. A terrace, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Hilton Garden Inn Hangzhou Lu'niao. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hangzhou hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Garden Grille – This restaurant serves breakfast, lunch and dinner.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 for adults and CNY 44 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Family friendly

  • Arcade/game room
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,929 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Hangzhou Lu'niao

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 88 for adults and from CNY 44 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in July and close in August.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Garden Inn Hangzhou Lu'niao Hotel
Hilton Garden Inn Lu'niao Hotel
Hilton Garden Inn Lu'niao
Hilton Garden Hangzhou Lu'niao
Hilton Garden Inn Hangzhou Lu'niao Hotel
Hilton Garden Inn Hangzhou Lu'niao Hangzhou
Hilton Garden Inn Hangzhou Lu'niao Hotel Hangzhou

Hilton Garden Inn Hangzhou Lu'niao Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 8 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

JORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

P A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Garden Inn Hangzhou
Amazing staff very helpful. Thank you Amber for helping me at check in. Romeo for assisting with transportation. Your English was particularly good and you were both very polite. You made us feel really welcome. I would suggest you choose a river view room rather than a mountain view as the building work opposite hinders the view but did not disturb our stay. We made good use of the outdoor pool. Using it first thing in the morning before breakfast is a good idea as less busy. It’s a cool thing to do when it gets dark too but much busier. Staff in the bar area were also very helpful with the barman asking our opinion on the drinks he made. Great fun to hire a ebike just outside the hotel and explore the local villages. The locals all appeared as we drove through waving and saying hello. It was very safe. We found a beautiful waterfall area about 30 minutes from the hotel. Great place to stay if you want a country hotel, beautiful scenery and efficient staff.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is as beautiful as how it's shown through photos. However, it is disappointing to see construction is going on outside the hotel. I was expecting a mountain view from my room but gotten a construction view instead. Please note this when booking for the hotel around this period.
Stayed 1 night in Nov 2019

4/10 Poor

Lilan

Stayed 1 night in Jul 2023

10/10 Excellent

KWOK CHOI

Stayed 2 nights in Jan 2023

8/10 Good

zuyi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家庭出游
一开始给了一间房间有味道,酒店帮忙替换了,态度很好
Stayed 1 night in Sep 2022

8/10 Good

KWOK CHOI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周边环境很好,比住周边民宿好。
Stayed 2 nights in Jan 2022

6/10 Okay

DI

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I guessed too many travelers during Dragon boat holiday, i took 20 minutes wait to check in while a lady was arguing to change the room with the receptionist. There was a dead mosquito on the sink in the guest washroom when i checked in. After 2 day room clean, it was still there till i checked out.
Stayed 2 nights in Jun 2020

8/10 Good

LINLING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
适合度假
环境优美,酒店花园很小,周边很有乡村风情。听说早餐人多到爆,所以没有去尝试
Stayed 1 night in Oct 2018

10/10 Excellent

CHANGHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
처음엔 네비게이션이 알려준 집입로가 이전 진입로여서 좀 당황스러웠습니다. 나머지 숙박,조식,환경 정말 추천드리고 싶어요.
Stayed 2 nights in Sep 2018

8/10 Good

Yunhuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
环境不错但是还有很多细节需要改进
酒店环境还不错,景色挺漂亮。服务也挺好的。但是第一天的早餐不是很理想,食物品种比较少,第二天还好。可能因为第一天是周五人比较少所以弄的东西也比较少。另外一个很烦人的问题是房间的空调,可能是螺丝松了,一晚上叮叮叮响个不停。第二天酒店给修了下,刚开始不响了,到了晚上睡的时候又开始响了。整的我两天都没睡好。
Stayed 2 nights in Aug 2018

8/10 Good

Raymond kwok-chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

2/10 Terrible

yin

Disliked: Staff & service, property conditions & facilities, room comfort
十分糟糕的酒店
非常非常糟糕的入住体验,本人平时没有给酒店评分的习惯,但这一次我再忙也要来评价一下。从来没有这么糟糕的酒店。一入住就在床上发现头发丝,这点也就算了,难免的。但是晚上自助餐价格不便宜,东西却很少,晚上洗澡一开始水不热,打电话投诉说工人在维修,等到夜里11点再去洗的时候只有冷水了,总台说修不好了!!!!!水温低已经够让我生气了,可是连空调也是坏的,总台说之前就坏了,坏了你不修还让客人入住干什么?????垃圾酒店,还什么希尔顿,大家千万别选择这家酒店