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4.0 out of 5

"Great room size...very spacious! Access to your own private indoor/outdoor spa. Beautiful scenery, and relaxing environment. " More

By a verified traveller on Mon 28 Oct 2019

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Accessible Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Braemar Lodge And Spa. During your stay, you'll be close to Hanmer Springs Bridge Lookout. Features include free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine at Altitude Restaurant, a fine-dining restaurant with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with facials, body scrubs or body treatments at Solitude Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and mountain biking
  • 6 minutes by car from Hanmer Springs Bridge Lookout and 6 minutes from Waiau Ferry Bridge
  • Airport, local-area and ski shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Braemar Lodge And Spa ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Braemar Lodge And Spa

Everyone (1) Couples (1)
5 out of 5
Great room size...very spacious! Access to your own private indoor/outdoor spa. Beautiful scenery, and relaxing environment.

Posted by on 28 Oct 2019

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Comment from Hotel Management

21 Nov 2019 by Lodge Manager

Thank you for staying with us and for the wonderful feedback Kind Regards, Lodge Manager

3 out of 5
At first the hotel is a few kilometers outside of Hanmer Springs via a dirtroad to reach, but architecturally of the finest - very large window fronts, private balcony terrace and really very large rooms, giant kingbed, gas fireplace and sofa. Great bathroom, with sophisticated double shower, but unfortunately unmaintained shower heads - they are clogged and shine instead of 90x only 6x and then it is not pleasant on the skin, but stings. This is now a matter of housekeeping to ensure functioning shower heads. Also great, check in at 13:00 was possible. Unfortunately it was not possible to book facial treatment until the next day at 10. We had the impression that it was a personal dislike to use the time from 13 to 14 o'clock [17.1.2019]. Dinner - good cooking (better than a year ago, when it was closed due to reconstruction) - but lousy service. Everywhere starter plates and even butter are covered at all tables, there are only 3 tables with us in the evening. The rest is allegedly delayed due to a flight delay. Kidding ! But we don't get any bread for the butter or any greeting from the kitchen - just nothing. Our ordered food and wines - so far good. Also we are offered a dessert - yes and that was it. They are really a big deal, they have a huge restaurant, a great view and they run a lot of staff on the level of farmers. Sorry, but that's the way it is. Whoever is the boss of this hotel, quit, take the staff with you ... sorry for - that´s my oppinion

Posted by on 26 Jan 2019

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About the Braemar Lodge And Spa

Location 283 Medway Road, Hanmer Springs, 7360

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Hanmer Springs hotel.

  • 1 building
  • 24 guestrooms or units
  • 2 levels
  • Conference rooms
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 2008
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 10 km, and ski shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Braemar Lodge And Spa offers 24 accommodations with minibars and a safe. Rooms open to patios. This accommodation offers separate sitting areas. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private patio
  • Sitting area
  • Select Comfort beds
  • Jetted
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate bath and shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to 10:30 AM.

Altitude Restaurant – Overlooking the garden, this fine-dining restaurant specialises in Modern European cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Helicopter/aeroplane tours on site
  • Hiking/biking trails on site
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Rafting nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Golf lessons available nearby

Spa Services

Solitude Spa has 1 treatment room. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision.

  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

Braemar Lodge And Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Cots (infant beds) are available for NZD 25.0 per day.

Pet Policy

  • Pets: NZD 60 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide proof of COVID-19 vaccination
  • UnionPay
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 7
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 6:00 PM
  • Pets cannot be left unattended
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Staffed front desk
  • Children stay free - maximum age 4
  • Contactless check-in is available
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately NZD 25 per person
  • Airport shuttle fee: NZD 200 per vehicle (one way)
  • Pet fee: NZD 60 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per day
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Braemar Lodge Hanmer Springs
  • Select Braemar
  • Select Braemar Hanmer Springs
  • Select Braemar Lodge
  • Select Braemar Lodge Hanmer Springs
  • Select Braemar Hotel Hanmer Springs
  • Select Braemar Lodge And Spa
  • Braemar Hanmer Springs
  • Select Braemar Lodge Spa
  • Braemar Lodge
  • Braemar Lodge Spa
  • Braemar Lodge Spa
  • Braemar Lodge And Spa Hotel
  • Braemar Lodge And Spa Hanmer Springs
  • Braemar Lodge And Spa Hotel Hanmer Springs

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Qualmark Sustainable Tourism Business Award

National Rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

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