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Kastens Hotel Luisenhof

5.0 star property

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Photo gallery for Kastens Hotel Luisenhof

Exterior
Bar (on property)
Hypo-allergenic bedding, minibar, in-room safe, desk
Deluxe Single Room, 1 Single Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Sauna

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet-friendly

Explore the area

Map
Luisenstrasse 1-3, Hannover, NI, 30159
  • New Town Hall
    ‪11 min walk‬
  • Hannover Zoo
    ‪4 min drive‬
  • Heinz von Heiden Arena
    ‪5 min drive‬
  • Hannover (HAJ)
    ‪29 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room, 1 Single Bed

Deluxe Single Room, 1 Single Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Single Room, 1 Single Bed

  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Room amenity

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Double Room

Junior Suite Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite Double Room

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room - Single Bed

Standard Single Room - Single Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room - Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room - Single Bed

Superior Single Room - Single Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room - Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Kastens Hotel Luisenhof

Luxury hotel with full-service spa and fitness centre
A full-service spa, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Change of towels is available on request
Kastens Hotel Luisenhof offers 149 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.
During your stay at Kastens Hotel Luisenhof, you're just a quick walk from Niki-de-Saint-Phalle-Promenade. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-service breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 11 minutes by foot from New Town Hall and a 3-minute drive from Maschsee
  • Dogs welcome for a fee
Kastens Hotel Luisenhof offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 10 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Kastens Hotel Luisenhof. For a fee, parking is available. A complete renovation of Kastens Hotel Luisenhof was completed in February 2022.

Smoking is allowed in designated areas at this 5-star Hannover hotel.

For a fee, guests can enjoy self-service breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
MARYs – This fine-dining restaurant serves breakfast, lunch and dinner. Reservations are required.
24-hour room service is available.

Languages

Arabic, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Covered valet parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • MARYs

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • Business centre

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from April 18 2025 to April 21 2025 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 8 June to 9 June:
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 20 per day (in/out privileges)
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel Kastens
Hotel Kastens Luisenhof
Hotel Luisenhof
Kastens Hotel Luisenhof
Kastens Hotel Luisenhof Hannover
Kastens Luisenhof
Kastens Luisenhof Hannover
Kastens Luisenhof Hotel
Luisenhof
Luisenhof Hotel
Kastens Hotel Hannover
Kastens Hotel Luisenhof Hotel
Kastens Hotel Luisenhof Hannover
Kastens Hotel Luisenhof Hotel Hannover

Kastens Hotel Luisenhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 377 out of 604 reviews
Rating 8 - Good. 165 out of 604 reviews
Rating 6 - Okay. 45 out of 604 reviews
Rating 4 - Poor. 12 out of 604 reviews
Rating 2 - Terrible. 5 out of 604 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda, Pasadena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again easily. Everyone is helpful, the restaurant next door is great, the rooms are quiet and clean, and the location is central to everywhere
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and excellent atmosphere and fitness room.
Stayed 1 night in Nov 2024

10/10 Excellent

Liliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 3 days in Hannover
This hotel was outstanding. One block from the train, we were greeted with smiles. Room was ready. Lovely little bar with awesome cocktails. Service was excellent. Would definitely stay here again. A bit pricey but so worth it in regards to being pampered.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 service and hotel, would recommend highly and look forward to staying again.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph M

Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

neil

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of Hannover. Walkable from the train station, with great shopping and dining all around the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First one night it rained all night and the rain falling on the window sill was like a machine gun rattling all night I would have to think twice about Re visiting as I want a good nights sleep the other 2 nights when it wasn’t raining it was excellent Secondly the price of breakfast was exorbitant not we expected if we stay with you again I will be having breakfast at a cafe in the city of all the breakfasts we had in Sweden Norway and Switzerland your breakfast was by far the most expensive
Stayed 3 nights in Jul 2024

10/10 Excellent

Hans-Linhard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent amenities
Stayed 9 nights in Jun 2024

8/10 Good

Phillipa

Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Ezra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Kornelia, Staatsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2024

6/10 Okay

Ka Man

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
The hotel has some charm but looks run down and not in great condition; the reception rushed through check in and did not explain anything about the facility. Location is great, close to shops and the train station.
Stayed 1 night in Mar 2024

10/10 Excellent

Meshal, MANAMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JUST perfect
Stayed 3 nights in Feb 2024

10/10 Excellent

Manon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roger
Sweet little hotel, convenient to the HBF
Stayed 2 nights in Oct 2023

8/10 Good

Gabriele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Hotel staff were pleasant and room was okay.
Stayed 3 nights in May 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Kenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was great experience. Convenient location.
Stayed 4 nights in Aug 2022

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, spacious, and staff was very friendly and very helpful.
Stayed 1 night in Aug 2022