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4.5 out of 5

"Good hotel with comfortable mostly quiet rooms - the only sore points were a coffee machine that didn't work (after demonstrating, it was quickly repl ... " More

By a verified traveller on Wed 03 Jan 2018

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Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Privilege, Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Hannover City. During your stay, you're just a quick walk from Lower Saxony State Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Heinz von Heiden Arena and 10 minutes from Hannover Fairground
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Mercure Hotel Hannover City ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Hotel Hannover City

Everyone (5) Couples (3) Family (1)
5 out of 5

Close to Landesmuseum and "new" Rathaus

Pros: Big room, great location close to Landesmuseum and Neues Rathaus.
Cons: Quieter garbage pickup in the morning
Location: Landesmuseum, and Neues Rathaus.
Good hotel with comfortable mostly quiet rooms - the only sore points were a coffee machine that didn't work (after demonstrating, it was quickly replaced), and garbage collection early in the morning that was loud enough to be heard through the windows.

Posted by on 3 Jan 2018

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Comment from Hotel Management

20 Jan 2018 by Ulrich Moritz

Thank you for posting this review. We appreciate your feedback and look forward welcoming you back.

5 out of 5
-

Posted by on 30 Jul 2022

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5 out of 5
Good location, amazing bed and breakfest, great bar. Reception is open 24/7.

Posted by on 3 Jan 2020

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4 out of 5
Zimmer Beleuchtung nicht ganz optimal gelöst, mehr Licht wäre besser, Türe zwischen Flur und Zimmer konnte nicht gut verschlossen werden

Posted by on 3 Dec 2019

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4 out of 5
siisti, keskeisellä mutta silti rauhallisella alueella

Posted by on 9 Sep 2019

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5 out of 5
The bathroom was really small and i we wasn't able to prepare us on the same time

Posted by on 11 Aug 2019

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5 out of 5
Was mir nicht gefallen hat war, ich habe 18.00 euro für die tiefgarage bezahlt und als ich um 24.00 reinfahren wollte war ein zettel an der glocke "keine parkplätze frei" wie ich dann aber vom hotel in die tiefgarage ging waren da noch freie plätze😠....ich musste dann um 24.00 zwei blocks weiter wieder zurück laufen, um das auto wieder zu holen 😠

Posted by on 30 May 2019

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4 out of 5

Great hotel and great situation

Hotel situation is great, the area is silence and everything in near and by walking distance

Posted by on 13 Aug 2018

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Comment from Hotel Management

14 Aug 2018 by NL

Dear guest, We very much appreciate your comment regarding your stay with us. We are looking forward to welcoming you again next time. Kind regards Nadja Linzel Front Office Manager

4 out of 5
Zentral gelegen Für Museumsbesuch im Sprengel Museum bestens geeignet Freundliches Personal

Posted by on 7 Mar 2018

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Comment from Hotel Management

19 Apr 2018 by UM

Sehr geehrter Gast, wir danken Ihnen für Ihre positive Bewertung. Wir freuen uns, wenn Sie auch bei Ihrem nächsten Besuch unsere zentrale Lage für Ihre Erkundungen in Hannover nutzen. Mit herzlichen Grüßen Ulrich Moritz Empfangschef

4 out of 5

Wir haben uns wohlgefühlt

Wir schätzten besonders die herborragende Lage sowie die Freundlichkeit der Mitarbeiter. Ein kleiner Mangel war, dass in der Hotelgarage kein Platz mehr war. Wir konnten jedoch auf ein Parkhaus in der Nähe ausweichen.

Posted by on 2 Dec 2013

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About the Mercure Hotel Hannover City

Location Willy-Brandt-Allee 3, Hannover, NI 30169

Renovations + Closures

The property will be renovating from 5 August 2024 to 30 November 2024 (completion date subject to change). The following areas are affected:

  • Exterior
  • Guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mercure Hotel Hannover City. Parking is available for a fee. This 4-star Hannover hotel is smoke free.

  • 145 guestrooms or units
  • 7 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Hannover Central Station (1.3 km / 0.8 mi)
  • Metro station: Aegidientorplatz U-Bahn (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel Hannover City offers 145 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. This Hannover hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:30 AM.

Das Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Casino nearby
  • Sailing nearby
  • Boat tours nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per accommodation, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.50 for children
  • Covered self-parking fee: EUR 25 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hannover City
  • Mercure Hotel Hannover City
  • Mercure Hannover City Hannover
  • Mercure Hotel Hannover City Hotel
  • Mercure Hotel Hannover City Hannover
  • Mercure Hotel Hannover City Hotel Hannover

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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