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20 Hotel and Apartment

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 20 Hotel and Apartment

Junior Double Room, Balcony | Free minibar items, in-room safe, desk, laptop workspace
Property grounds
Comfort Studio | Private kitchen | Electric kettle
Exterior
Comfort Studio | Room amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Laundry

Explore the area

Map
93A Doi Can, Ba Dinh, Hanoi, Hanoi, 100000
  • Ho Chi Minh Museum
    5 min walk
  • Ho Chi Minh Mausoleum
    10 min walk
  • West Lake
    15 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    35 min drive

Room options

View all photos for Superior Double or Twin Room

Free minibar items, in-room safe, desk, laptop workspace

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Royal Room

Royal Room | Free minibar items, in-room safe, desk, laptop workspace

Royal Room

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Room

Family Room | Free minibar items, in-room safe, desk, laptop workspace

Family Room

  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, Balcony

Junior Double Room, Balcony | Free minibar items, in-room safe, desk, laptop workspace

Junior Double Room, Balcony

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, City View

Junior Suite, City View | Free minibar items, in-room safe, desk, laptop workspace

Junior Suite, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

20 Hotel and Apartment

Art Deco Hanoi hotel in Ba Dinh with a 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
20 Hotel and Apartment offers 57 air-conditioned accommodations with minibars (stocked with some free items) and minibars. 24-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at 20 Hotel and Apartment. During your stay, you're just a quick walk from Ho Chi Minh Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Motorbike parking only
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • 10 minutes by foot from Ho Chi Minh Mausoleum and a 4-minute drive from Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly 20 Hotel and Apartment. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

On-site venue – restaurant.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at 20 Hotel and Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 200000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 200000 (one-way), (from 1 to 17 years old)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: VND 200000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
20 Hotel and Apartment offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

20 Hotel Apartment
20 Hotel and Apartment Hotel
20 Hotel and Apartment Hanoi
20 Hotel and Apartment Hotel Hanoi

20 Hotel and Apartment Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 33 reviews" "
Rating 8 - Good. 11 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

8.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sunderam

Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing property good staff. Fantastic hospitality
Stayed 2 nights in Aug 2024

10/10 Excellent

Lu Min

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.The only negative thing is that the walls are not really sound proof. I can hear everything from the room besides mine. Food is delicious. The staffs are friendly and overall it is a really nice place.
Stayed 7 nights in May 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Very friendly
Very friendly staff at the hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice n friendly
Stayed 1 night in Mar 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it was walkable to the one pillar pagoda and other things we needed to get to. Also, the price was really good. The staff was accommodating and excellent. The rooms have some wear but overall in good shape and they clean the rooms well. The walls aren’t very sound proof so you can hear loud talking and crying kids next door but normal volume conversations aren’t noticeable. Because no one is really out past 11pm it is quiet after that. I would stay here again.
Stayed 2 nights in Feb 2024

8/10 Good

Gérard

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment bon emplacement pour visiter et le personnel plus que parfait
Stayed 2 nights in Oct 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Was comfortable and clean
Stayed 4 nights in Jul 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Very friendly and kind staff but the hotel is run down. The location wasn't great, king bed (2 twin beds together) not comfortable at all, every time I took a shower the water would go all over the bathroom floor and the AC would not blow cold... Strong cigarette smell inside the room during my 2 night stay and the gym has no equipment. Would not go back or recommend
Stayed 2 nights in Mar 2023

10/10 Excellent

chendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gem of a place. beautiful room quite large for the price busy location- you have to learn how to cross roads here! The staff are kind and courteous and always welcoming. Housekeeping was fantastic. Such nice people....
Stayed 8 nights in Jan 2023

10/10 Excellent

ETHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Wonderful! Staff were friendly and attentive. I enjoyed my stay very much. Location is great in that it is not as busy and loud as the Old Quarter. My room was very spacious, too.
Stayed 3 nights in Dec 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful!
Stayed 5 nights in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in Hanoi!
Very friendly staff with a nice, modern cafe on the first floor. Clean, quiet room with great amenities!
Stayed 4 nights in Sep 2022

10/10 Excellent

HIROKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
どしゃ降りの日が多かったが、ホテル🏨内で快適に過ごせるように配慮してくれた。朝飯の時に団体客が、とても騒がしくマナーが悪いのが不快でした。
Stayed 9 nights in Jul 2024

10/10 Excellent

Wong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big bed, nice
Stayed 13 nights in May 2024

10/10 Excellent

KOTARO

Stayed 4 nights in Apr 2024

8/10 Good

TAMEZUMI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフが、皆 親切です。建物が古いのは仕方ないが、部屋の掃除やシーツ交換は、丁寧でした。
Stayed 9 nights in Apr 2024

10/10 Excellent

IL HO

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
가성비...
가성비 좋은 호텔입니다
Stayed 4 nights in Mar 2024

6/10 Okay

HIROKO

Liked: Staff & service
シャワースペースの排水が悪く、排水が溢れて困った。ハノイは寒い日だったが温かく湯は一分で出なくなり、寒くて困った。
Stayed 8 nights in Feb 2024

10/10 Excellent

Wong

Business traveller
Liked: Amenities, property conditions & facilities
This room is big and comfortable
Stayed 10 nights in Jan 2024

10/10 Excellent

Yeonju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
처음으로 후기 남기네요. 꼭 써야 할 정도로 여기 직원들 너무 친절해요. 무료 업그레드 해주어서 좋은 방에서 묵었어요 ㅎㅎ 조식도 나름 괜찮고 호치민 묘소 가깝워서 걸어서 갔다오고 잠시 쉬었다 체크아웃 하니까 좋네요. 짐도 맡겨주고 가성비 좋고 친절하니 다시 온다고 하면 또 묵을것 같아요~~
Stayed 1 night in Dec 2023

8/10 Good

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel était très avenant et aimable. L’endroit bien situé pour visiter en marchant
Stayed 2 nights in Oct 2023

10/10 Excellent

TAKUMA

Stayed 1 night in Sep 2023

6/10 Okay

Misa

Stayed 2 nights in Aug 2023

10/10 Excellent

Thao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Khách sạn vị trí trung tâm, phòng ốc sạch sẽ và đặc biệt đội ngũ nhân viên vô cùng thân thiện. Chắc chắn sẽ quay lại đây cho những lần sau.
Stayed 1 night in Jun 2023