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Army Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Army Hotel

Outdoor pool, pool loungers
Front of property – evening/night
Deluxe Room | Minibar, in-room safe, desk, blackout curtains
Reception
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
1A - Nguyen Tri Phuong Street, Ba Dinh Dist., Hanoi, 10000
  • West Lake
    6 min walk
  • Imperial Citadel of Thang Long
    10 min walk
  • Dong Xuan Market
    10 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    35 min drive

Room options

View all photos for Presidential Room

Presidential Room | Minibar, in-room safe, desk, blackout curtains

Presidential Room

  • 198 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Front of property

Splendid Premium Hotel

Pool
Spa
Parking included
Free WiFi
4.1 out of 5, Very good, (118)
The price is €74
for 1 night
includes taxes & fees
11 Dec - 12 Dec
Splendid Premium Hotel

About this property

Army Hotel

Hotel with free parking, a short walk to West Lake
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and a meeting room.
Army Hotel offers 223 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Army Hotel, you're just a quick walk from West Lake. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of West Lake and Dong Xuan Market
Army Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Army Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 12

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Army Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Army Hotel Hanoi
Army Hotel
Army Hanoi
Army Hotel Hotel
Army Hotel Hanoi
Army Hotel Hotel Hanoi

Army Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 80 out of 194 reviews" "
Rating 8 - Good. 76 out of 194 reviews" "
Rating 6 - Okay. 26 out of 194 reviews" "
Rating 4 - Poor. 7 out of 194 reviews" "
Rating 2 - Terrible. 5 out of 194 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher, Yellowknife

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to get around and lots to see
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher, Yellowknife

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Wesley C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The aesthetic of The Army Hotel is very classy. Was quite pleased with the room and the staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best location in Hanoi Capital. Amazing price Buffet breakfast great Service 10/10 excellent We will be back stay this hotel for our next trip We are lucky and honored to be warmly welcomed by the director and deputy director of the hotel. I would like to thank the team working at Army Hotel Send my best regards to Director and deputy director Best ! Kate
Stayed 5 nights in Feb 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Nice clean hotel 1KM from Old Town
Older hotel outside of Old Town, which meant larger rooms, nice gym and large breakfast area. Hotel is older but was very clean. The only issue we had was the shower water pressure which was very poor, almost unusable. Our friends had the same issue in their room as well so it was not confined to just our room. Overall, nice hotel and nice stay, just hope they can resolve the water pressure issue for the guests.
Stayed 2 nights in Jan 2024

10/10 Excellent

Noriko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean and beautiful
Stayed 3 nights in Oct 2023

10/10 Excellent

Mieko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service
Didn’t know they had airport shuttle bus Was told we couldn’t lay down on sofa but other guest where Picked on for some reason won’t be back
Stayed 5 nights in Feb 2023

6/10 Okay

Verified traveller

Disliked: Amenities
The pool was not available during my stay which was the whole purpose of me booking the hotel.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Smart hotel with great staff on Reception
The hotel was very smart and clean and the Reception staff were really really excellent. However the restaurant staff were not so good - we had one evening meal there and they were more interested in chatting and larking around or talking loudly on their radios than looking after the customers. The bar staff were downright rude one evening when we wanted a drink at 9.50pm. They said they closed at 10 then switched off the lights and left!! The reason was that they are government employees and cannot work over their allocated time. This was thankfully and respectfully explained to us by the lovely chap on the reception desk who went out of his way to look after us and get us a juice from the restaurant instead. The rooms were lovely and we had a free upgrade too. The breakfast was great especially the porridge and coffee. The pool and gym were top class although the water was quite cold. I had some great swims with it all to myself.
Lovely big pool
Congee porridge - fab breakfast
Breakfast
Breakfast
Stayed 3 nights in Oct 2019

10/10 Excellent

HANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel is
Goog room. Nice sevice. Excellent staff
Stayed 1 night in Sep 2019

10/10 Excellent

YU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great for all ages. Very friendly and hekpful staff. Bar and restaurant prices are great. Breakfast was lovely. Hotel is central to all conveniences
Stayed 7 nights in Sep 2019

8/10 Good

Melvyn, Singapore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amenities were in good condition. Location of hotel was within walking distance to Old Quarters (15 mins).
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
No comments, just okay for couple days stays or overnight not recommend for longer staying.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I got sick from the breakfast. And then when I went to leave they forgot to call the car I had prepaid for to the airport. Ended up leaving 15 minutes late in a taxi.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Location is right in the middle between old town and representative side so I walked alot. Very good service all around the hotel. Never had the pool service person coming with a towel towards me! Breakfast was ok but could be presented nicer. The only minor complaint/suggestion I have is to find a way to keep the noise of the water pump down - it does not help to keep the door open...
Stayed 2 nights in Jul 2019

10/10 Excellent

Nicola, London

Liked: Staff & service, property conditions & facilities, room comfort
Great place - room cleanliness is the only issue
This place is great, we stayed an extra four nights! The pool is fabulous and the staff lovely. We had a problem with the WiFi and toilet hose and they sorted it immediately, no fuss. The breakfast is also very nice, with lots of choice. The cleaning of the rooms could be better. There's was a clump of hair in our room on day one and on day two it had been massaged into the carpet. The other bits of dirt on the floor never even moved. On the penultimate day they said they'd made the room up but they'd just done the beds and water in the room. That being said, we'd stay again because it was so relaxing overall. We wouldn't try the bar again though, we went once, ordered drinks after twenty minutes of waiting and then got ignored when someone new came over and placed an order. We never saw the drinks! Four days later we did get approached and asked if we wanted anything though...
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about hotel other than the fact that they took all of the weights out of the fitness center the second day I was there.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the bed got smell (oil)
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is good. Walking distance to the Old Quarter.
Stayed 5 nights in Apr 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

NayNay, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay and the hotel and the staff were very informative, friendly and happy to help. Thank you for a pleasant stay.
Stayed 2 nights in Dec 2018