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Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Balcony Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

De Syloia Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at De Syloia Hotel, you're just a quick walk from Hanoi Opera House. Free WiFi in public areas, a free manager's reception and a restaurant are available. Built in 2012, this upmarket hotel has 33 rooms over 9 floors. All rooms offer free WiFi and pillowtop beds.

  • Air-conditioned accommodations with pillowtop beds, living rooms and 24-hour room service
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy Vietnamese cuisine while dining at CayCau
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Hanoi Opera House and Vietnam Revolution Museum
  • Airport, railway station and local-area shuttle service available for a fee

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 269 square feet (25 square metres) and includes a conference centre. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly De Syloia Hotel. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Colonial Hanoi hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 9 levels
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Built in 2012
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Train station: Hanoi Railway Station (2.1 km / 1.3 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

De Syloia Hotel offers 33 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and down duvets. A pillow menu is available. 42-inch Smart televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

The hotel hosts a free manager's reception daily.

CayCau – This restaurant specialises in Vietnamese cuisine.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

De Syloia Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 700000 per night.

Pet Policy

  • Pets and service animals are not allowed at De Syloia Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash.

  • One child stays free
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 300000 for adults and from VND 250000 for children
  • Airport shuttle fee: VND 540000 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: VND 200000 per night
  • Nearby parking fee: VND 200000 per night (656 ft away)
  • Rollaway bed fee: VND 700000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • De Syloia
  • De Syloia Hanoi
  • De Syloia Hotel
  • De Syloia Hotel Hanoi
  • Syloia
  • Hotel De Syloia
  • Syloia Hotel Hanoi
  • Syloia Hotel
  • Syloia Hanoi
  • Hotel De Syloia
  • De Syloia Hotel Hotel
  • De Syloia Hotel Hanoi
  • De Syloia Hotel Hotel Hanoi

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.