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Finnegans Hotel

3.0 star property

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Photo gallery for Finnegans Hotel

Front of property – evening/night
Interior
Property entrance
Finnegans Suite,Terrace | Terrace/patio
Minibar, in-room safe, individually decorated, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
7 Dong Thai Street ( Near No 5 Ma May), Hang Buom Ward, Hanoi
  • Hanoi Old Town Night Market
    ‪7 min walk‬
  • Hoan Kiem Lake
    ‪9 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪15 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪22 min drive‬

Room options

View all photos for Classic Twin Room

Minibar, in-room safe, individually decorated, blackout curtains

Classic Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Honeymoon Suite, Balcony

Honeymoon Suite, Balcony | Minibar, in-room safe, individually decorated, blackout curtains

Honeymoon Suite, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Ma May Balcony Suite

Ma May Balcony Suite | City view

Ma May Balcony Suite

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Finnegans Suite,Terrace

Minibar, in-room safe, individually decorated, blackout curtains

Finnegans Suite,Terrace

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, individually decorated, blackout curtains

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, blackout curtains

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Finnegans Hotel

Hotel with free breakfast, a short walk to Hoan Kiem Lake
This smoke-free hotel features a restaurant, concierge services and dry cleaning. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
Finnegans Hotel offers 10 air-conditioned accommodations with computers and minibars. Each accommodation is individually decorated. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Finnegans Hotel, you're just a quick walk from Hoan Kiem Lake. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Finnegans Hotel.

This 3-star Hanoi hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7 AM to 9:30 AM.
Finnegans Hotel has a restaurant on site.
Room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6 AM to midnight on request

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 9:30 AM
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Finnegans Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Finnegans Hotel Hanoi
Finnegans Hotel
Finnegans Hanoi
Finnegans Hotel Hotel
Finnegans Hotel Hanoi
Finnegans Hotel Hotel Hanoi

Finnegans Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 115 reviews
Rating 8 - Good. 31 out of 115 reviews
Rating 6 - Okay. 12 out of 115 reviews
Rating 4 - Poor. 3 out of 115 reviews
Rating 2 - Terrible. 4 out of 115 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Robin

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel that you sold me no longer exists and is now owned by someone else and has a new name - I have informed you twice and provided evidence and yet you are still selling a nonexistent hotel weeks later
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Great staff, but the property needs refurbishing and cleaning. Many things are dingy, not working and outdated. Great location in the middle of everything. If you’re looking for peace and quiet, you won’t find it here. If you’re looking to be in the action for a very cheap price and an ok private en-suite room this is for you.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The thing about this Hotel that I appreciated the most was the staff. They all went above & beyond for me, my partner, and friends during our stay. They were extremely accommodating to our specific needs of the trip. Arranging taxis, tours, and syncing up our booking with our friends etc. Viet was extremely welcoming and informative during our entire stay. He gave tons of amazing recommendations for food and sites to see. The rooms were extremely clean and cozy. The breakfast and coffee served here was also awesome! The banana pancakes are a must try! I will definitely be returning to Finnegans hotel when I return to Hanoi!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Family ran business, lovely to see everyone working together.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful family owned hotel. The owner was so friendly and accommodating. He helped me easily book a car to the airport and at an incredibly reasonable price, no rip offs here! They also offered to print out my boarding pass (something I didn’t even think to ask.) The staff was always so friendly through my whole stay and the rooms were comfortable and clean! My only complaint would be, certain sides of the hotel boarder with the hostel next door so if you are a light sleeper it could be a problem. Just be sure to ask for a quieter room and you’ll be golden! I will definitely be returning on my next visit to Hanoi! :)
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros-Late check in was great, clean quiet room, good AC, Cons-no windows in room, beds harder than what I am used to, my daughter thought they were comfy though
Stayed 1 night in Nov 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel .fantastic, helpful services
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have a room available for me at check in, despite being booked many days out. Also would not give me a refund. Could not even find my reservation despite me having confirmation number from Expedia.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The to was clean and close to restaurants and attractions. The staff were friendly and helpful.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
The staff, the welcome, the advise, the breakfast, the shower, the list is as large as the heart of the proprieters. Stay there!
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was extremely helpful. He gave me a map and great suggestions of where to eat in the city. The hotel is in an exciting area with lots of food, bars and clubs. I would strongly recommend staying here, especially if you like to party at night. It’s cheap too.
Stayed 1 night in Mar 2019

10/10 Excellent

Geerththana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Garabed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stuff
Stayed 1 night in Jan 2019

10/10 Excellent

Dana, Richmond, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never felt safer or more comfortable or better taken care of in any hotel. Just exceptional in every way. The staff are lovely and kind and super helpful, and the hotel and associated travel agency are run like clockwork. I wouldn't hesitate to recommend this hotel to anyone looking for an outstanding hotel experience -- just like home only better than home!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location. The hotel was very clean.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located and the room was beautifully decorated. The elevator was a nice feature and the staff was friendly.
Stayed 1 night in Nov 2018

2/10 Terrible

Trung

Disliked: Staff & service, room comfort
Appalling Service!!! DO NOT STAY!!!
Most shocking hotel service at Finnegans in Hanoi!! This was not the usual treatment one expects in Vietnam. The lobby manager was horrible!!! We are three travelers and I (male) booked this hotel since it had a "Fabulous 8.6 Rating" and was close to our previous V Maison Hotel, who were booked and had no spare rooms for the mother-daughter to change in. We needed a place to house our luggage and change clothes for last-minute massage and shopping, before flying out on the redeye. However, the Finnegans manager refused access for the senior to retrieve her luggage. I was appalled! I told him I would not use the room so he could still keep the two-person occupancy rule, but he still refused since my name was on the booking. His behavior was most shocking and unacceptable. Every Viet hotel we had stayed at provided excellent service—more typical was they go out of their way to please us. For example, Cherry at Holiday Villa in Hoi An helped arrange a taxi to get us out of this horrible hotel experience. (This same manager also scolded a young family of four for touching the aquarium display set out at the street entrance—they were drawn by the fish in the tank.) And when we asked for his name and his managers/owners, he refused to provide us the info to document this tragic incident. Please DO NOT stay at this hotel!
Stayed 1 night in Nov 2018

10/10 Excellent

Sathish Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect place
The stay was amazing. the location is also perfect. The hosts were very helpful and accommodating. The WiFi could be improved though.
Stayed 3 nights in Oct 2018

8/10 Good

Chris, Lancashire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights and they looked after our luggage for a third when we did a Halong Bay cruise. Lovely, helpful staff. Great breakfast, freshly cooked to order. Only concern was that we organised a transfer and when we got to the corner of the street where the hotel was, the owner came to meet us and take us along to the hotel. Fine, except that we didn't know where we were or who he was. He opened the door of the taxi and my first reaction to close and lock the taxi door. I know he was being helpful but a message to say this would happen wouldn't have gone amiss. I was a bit scared, to be honest.
Stayed 1 night in Aug 2018

10/10 Excellent

Dan, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of backpacker street
Hôtel staff are incredibly helpful, we arranged our Halong Bay and Sapa tours through the hotel and had the best experience possible, stay in a Homestay for a unique Vietnamese experience ! If ever in Hanoi, this is the place! Home away from home ! Thanks Thé for your hospitality! Father & son backpacking thru Vietnam Dan & Andrew from Québec, Canada
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
It is the worst hotel.
It is the worst hotel among the 30 hotels I have visited. The male staff is unkind and bully. The air conditioner was dusty and very old. It is located in the alley and taxis can not enter. The janitor also visits the stop mode. It was the worst hotel of my life.
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place!
Location was great and room was as pictured. Only thing to note is that you have to ration your hot water usage. There are individual tank heaters for each room and it's a very small tank. Once we figured out the hot water situation, all was fine. The staff is very willing to help and the included breakfast options are great!
Stayed 4 nights in Feb 2018