Hanoi Airport Hotel - Convenient & Friendly

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Airport Hotel - Convenient & Friendly

International cuisine
Front of property
Premium bedding, memory-foam beds, minibar, in-room safe
Front of property
View from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
8 Vo Nguyen Giap Street, Noi Bai, Soc Son, Hanoi, Hanoi, 1100999
  • Melinh Plaza
    10 min drive
  • West Lake
    17 min drive
  • Thanh Chuong Viet Palace
    18 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    5 min drive

Room options

Superior Double Room, Multiple Beds

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Double Room, 1 Bedroom, City View, Courtyard Area

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Single Room, 1 Double Bed

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

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About this property

Hanoi Airport Hotel - Convenient & Friendly

Riverwalk Hanoi hotel in Soc Son with free breakfast
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free breakfast (local cuisine), free WiFi in public areas and free valet parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Hanoi Airport Hotel - Convenient & Friendly offers 10 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, designer toiletries and bidets. This Hanoi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the helpful staff at Hanoi Airport Hotel - Convenient & Friendly. During your stay, you'll be close to Melinh Plaza. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 10 minutes by car from Melinh Plaza and 13 minutes from Nhat Tan Bridge
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. A terrace, tour/ticket assistance, and a garden are also featured at Hanoi Airport Hotel - Convenient & Friendly. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

Guests are served a free local cuisine breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and only serves breakfast.
On-site venue No. 2 – bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured valet parking on site
  • Onsite parking options include a carport

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 140000 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Hanoi Airport Hotel - Convenient & Friendly offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Airport Hostel Hostel/Backpacker accommodation Hanoi
Hanoi Airport Hostel
Hanoi Convenient & Friendly
Hanoi Airport Hostel Hanoi
Hanoi Airport Hostel Hostel/Backpacker accommodation
Hanoi Airport Hotel - Convenient & Friendly Hotel
Hanoi Airport Hotel - Convenient & Friendly Hanoi
Hanoi Airport Hotel - Convenient & Friendly Hotel Hanoi

Hanoi Airport Hotel - Convenient & Friendly Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 50 reviews" "
Rating 8 - Good. 11 out of 50 reviews" "
Rating 6 - Okay. 4 out of 50 reviews" "
Rating 4 - Poor. 3 out of 50 reviews" "
Rating 2 - Terrible. 6 out of 50 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Lynn

Liked: Cleanliness
It was cheap -- and deservedly so. The A/C didn't work properly, there were no nearby options to eat at that would take a credit card. The staff were friendly and helpful, which was important when we needed to get a taxi to the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness
Close to airport
Stayed 1 night in Apr 2024

2/10 Terrible

Krystal

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was so loud and dusty my asthma was so bad because of the construction. The electricity kept powering off. We left after just a few hours of being there. We arrived early and were charged a 120.000 fee to get an early check-in, then the two of us( me and my friend) were placed in a single bed room when i booked a double bed. After I went back down two flights of steps to inquire she said our room wasn't ready yet . I waited over an hour for them to give us our correct accommodations before returning down to the loby to inquire about it. It seemed like they just forgot, but meanwhile I'm completely filthy needing a shower and trying to be mindful of not dirtying the room.The construction was so loud and all we wanted was to rest from our long journey. The woman working the desk was helpful in arranging a car for my partner to arrive. Someone should have told us the building was being drilled into by a whole construction crew and that power and internet would be spotty. Very unsatisfied.
Stayed 1 night in Apr 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nothing like the listing photos. Dilapidated, on the side of a dirty road with trucks driving by all night and a rooster living on the roof (no joke) that woke me up to a lizard in the bathroom. The only good thing I can say was that it was 10 minutes from the airport and had decent WiFi. Next time I’ll stay in Hanoi and wake up early.
Stayed 1 night in Apr 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for overnight before flight. Clean, nice staff. I asked to get help with pick up from airport, but did not get a response and had to pay more for taxi who brought us to wrong hotel. We then had to transfer in the owner’s car to the correct hotel.
Stayed 1 night in Mar 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Ofer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional and rude
When we checked in they told us that they don’t have room for us, although we already payed. They moved us in 3 am in the morning from one hotel to the other just to find us another room,
Stayed 1 night in Mar 2024

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lorrie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location and staff wonderful
Stayed 1 night in Feb 2024

8/10 Good

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service
Good location and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind and friendly staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Good Place to Stay
Very close to the airport. If you walk it like I did, though, it will take you close to an hour. But its a pretty straighy line. People are nice and willing to help anwser any questions you might have even if they dont speak English very well. Wouldn't recomend if you expect more than a good night's rest and a good morning start; it's just the basics, but worth every penny.
Stayed 1 night in Jan 2024

8/10 Good

Ellora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed here one night before my flight in the morning, but it was pleasant and clean and offered lots of nice things in the room - for example noodles & a cake if needed. Bed was comfy and overall good service.
Stayed 1 night in Jan 2024

10/10 Excellent

hafizszul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and Near to airport. Clean and staff are friendly
Stayed 1 night in Dec 2023

8/10 Good

Felix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant for transit. Near Airport.
Stayed 1 night in Nov 2023

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option close to airport, very friendly staff and good breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Peter, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Small but very well run by a very friendly owner. Nothing was too difficult for him, just ask him and he will try to help. He ordered me 3 meals which were delivered to the room, did me a veggie breakfast each morning, I got free coffee in the reception, cheap airport pickup and drop off service. Overall great value for money if you don't want anything fancy.
Stayed 2 nights in Nov 2022

10/10 Excellent

Matteo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Talk to Tobin and he’ll take care of whatever you need🙂
Stayed 1 night in Sep 2022

10/10 Excellent

Thinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Sylvie

Stayed 2 nights in Jan 2020

8/10 Good

Livia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel for one night stay being close to the airport. It was clean and reachable by taxi.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Disinterested service
Not sure what hotel other reviewers stayed at, but this place was a mess. The room was clean enough, but we'd booked a double bed and were instead given two twins. The service was generally a nightmare. No one wanted to help at all, and communication was non-existent. The staff seemed mystified when we asked them to hold our bags for the day. They will book cars for you, but who to pay - the driver or hotel staff - is never made clear, and whoever DOESN'T get paid is always unhappy. And because the location is somewhat tricky to find, you'll want to use their drivers, because cabs struggle to find it. All in all, not worth the hassle, especially considering the unhelpful, disinterested service.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location is close to the airport, so it's convenient in that regard. I reserved a room that ostensibly should have been in the back looking over fields. Instead, I got a room in the front looking at the noisy road to the airport. The triple-pane windows helped a bit, but it was earplugs that came to the rescue. The a/c worked fine, which was a good thing given the heat. The chap at the front desk was helpful, but couldn't do much about not having the room I reserved. Given that any such room would have included carrying my luggage up even more stairs (there's no elevator, apparently), I suppose I should be happy with the room I got.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly experienced the warmth of Vietnamese hospitality in my stay at Hanoi Airport Hostel. The owner, Mr Dung was warm, reliable and helpful. For the price I paid, the room was spacious and clean. The venue is relatively accessible to the city centre. I enjoyed the privacy, peace and quiet of the location of the hotel. It was a good and pleasant stay! :)
Stayed 2 nights in Sep 2019