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Hanoi Massive Hostel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Massive Hostel

Standard Shared Dormitory, Non Smoking, City View | In-room safe, desk, blackout curtains, free WiFi
Front of property
Property amenity
View from property
Property entrance

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
38 Ngo Huyen, Hoan Kiem, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    2 min walk
  • Hang Gai Street
    5 min walk
  • Hoa Lo Prison Museum
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    43 min drive

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, blackout curtains, free WiFi

Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Shared Dormitory, Non Smoking, City View

Standard Shared Dormitory, Non Smoking, City View | In-room safe, desk, blackout curtains, free WiFi

Standard Shared Dormitory, Non Smoking, City View

  • 28 sq m
  • City view
  • Sleeps 8
  • 8 Single Beds

View all photos for Shared Dormitory

Shared Dormitory | In-room safe, desk, blackout curtains, free WiFi

Shared Dormitory

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hanoi Massive Hostel

Hostel with a 24-hour front desk, steps from St. Joseph's Cathedral of Hanoi
This hostel features a bar/lounge, a snack bar/deli and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hanoi Massive Hostel offers 14 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include a shower, slippers and complimentary toiletries. This Hanoi hostel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hanoi Massive Hostel, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from St. Joseph's Cathedral of Hanoi and 7 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Hanoi Massive Hostel.
Guests can enjoy full breakfast for a fee.
Room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee: VND 42,000 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 5 floors

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately VND 42000.00 per person
  • Airport shuttle fee: VND 360000.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

Sanctuary Hostel Hanoi
Sanctuary Hostel
Sanctuary Hanoi
Hanoi Massive Hostel Hanoi
Hanoi Massive Hostel Hostel/Backpacker accommodation
Hanoi Massive Hostel Hostel/Backpacker accommodation Hanoi

Hanoi Massive Hostel Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 3 out of 14 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Rasiti

Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Decent stay for $8/bed
Aircon wasn't strong and bedside fan wasn't working. When I checked out, I had to remind the staff to return me my passport.

4/10 Poor

Toby, USA

Liked: Cleanliness
Disliked: Property conditions & facilities
Not as good as other reviewers make it sound
Guests need to give 100,000 VND deposit for the key, and no beer to be taken to rooms because it will attract roaches – I assume same for food (this is puzzling as the private room we stayed in had a refrigerator – for only water apparently). As for the room, the bathroom/shower/bathtub in the double room we stayed in had several issues: the grout needing a good cleaning, the stopper in the tub was not functional (would not go up/down and good thing I had a tool to pry it up and out so the water could drain), the ceiling over the tub was slanted so anyone with moderate height needs to keep their head bent over while showering, and the shower head is pointed horizontally out from the wall and with the low water pressure we could hardly rinse off – thus a shower was nearly impossible. The taxi driver the hostel had arranged to take us to the airport tried to extort an extra 50,000 VND from us for 'entry' into the airport. On a good note, the sheets and towels were clean.

8/10 Good

Grace, NZ

Liked: Staff & service, property conditions & facilities
Free beer and cool atmosphere
Stayed in the mixed dorm which had lockers, clean bedding, lamps and power points each. Friendly staff and free beer. Cool area of town with tonnes of restaurants and bars on the street. Bathroom could have been slightly cleaner but not the worst

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sanctuary is a family run hotel/hostel. Its conveniently located in proximity to the old quarter, therefore most the sites are within walking distance. The owner is very friendly, helpful, and speaks very good English. Rooms were slightly on the small side, but that was not an issue at all. The Sanctuary generously provided guests with some beer for happy hour. All in all a great stay and would recommend it to other travelers.

2/10 Terrible

SHINWOO

Stayed 1 night in Jun 2022

10/10 Excellent

Signe

Liked: Staff & service, property conditions & facilities, room comfort
Very friendly staff, incredible nice atmosphere and a free beer between 19-21. A lot to see around, and the staff will help you with everything.

2/10 Terrible

NOBUSHIGE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪でした
他の部屋が満室だから一番良いスーペリアの個室を利用しましたが、掃除してないように汚く外よりも寒く、また夜中じゅう何か機械の音や排水音が大きく響いてました。従業員の態度も横柄です。チェックアウト時にパスポートをちゃんと返そうとしなかったり、タオルを借りてもないのにも関わらず持ち込んだ自前のタオルを 持って帰るなと疑われたり、とにかく最悪でした。 夜中の１時まで酔っ払いの白人たちが入口をふさいでギターと大声で合唱してます。
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Værelset var rigtig fint og rent. Sengene var dog ret hårde. Placeringen af hostellet var god og meget centralt. Personalet var rigtig søde og meget behjælpelige. Alt i alt en god oplevelse.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice position and good for money
Staffs are so kind and friendly. Everything is find and good for money.