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Hanoi Royal Palace Hotel 2

4.0 star property
VIP Access

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Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Family Room with Large Window | Memory-foam beds, minibar, in-room safe, blackout curtains
Massages
Business centre
Premium Suite Large Balcony City View | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | Memory-foam beds, minibar, in-room safe, blackout curtains

Royal Panorama Suite City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | Memory-foam beds, minibar, in-room safe, blackout curtains

Family Room with Large Window

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | Memory-foam beds, minibar, in-room safe, blackout curtains

Premium Suite Large Balcony City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

Memory-foam beds, minibar, in-room safe, blackout curtains

Day Use - 3 Hours Only

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Royal Suite City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Premier Royal Suite City View

  • 47 sq m
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | Memory-foam beds, minibar, in-room safe, blackout curtains

Royal Suite, City View (2 Double and 1 Single Bed)

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Bed

View all photos for Deluxe Double Room, City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Deluxe Double Room, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

Memory-foam beds, minibar, in-room safe, blackout curtains

Deluxe Double or Twin Room with Window

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Family Suite, 1 Double and 2 Single Beds, City View

  • 42 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

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About this property

Hanoi Royal Palace Hotel 2

Art Deco hotel connected to the convention centre in Hanoi with free breakfast
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services and 24-hour room service are on-site.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
The free breakfast at Hanoi Royal Palace Hotel 2 gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Royal
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the spaciousness, cleanliness, low noise level and overall comfort
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, a library, and a terrace are also featured at Hanoi Royal Palace Hotel 2. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.
Royal – This restaurant specialises in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Royal Palace Hotel 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 5 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hanoi Royal Palace Hotel 2 offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3429 out of 3980 reviews
Rating 8 - Good. 263 out of 3980 reviews
Rating 6 - Okay. 145 out of 3980 reviews
Rating 4 - Poor. 84 out of 3980 reviews
Rating 2 - Terrible. 59 out of 3980 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in the heart of the city, this hotel is truly a gem. The friendly staff went above and beyond to ensure that my stay was comfortable and enjoyable. The room was spacious, clean, and well-appointed, with stunning views of the surrounding area. The amenities were top-notch, and the breakfast spread was delicious. I would highly recommend this hotel to anyone looking for a memorable stay in the city. 5 stars all around!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Mahvish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for what we have paid
Fantastic service. We booked the deluxe room, It’s clean and the room decoration was unexpected.. we’re happy and satisfied with their services. The receptionist is very informative, polite and helpful. Hotel is at strategic location. walking distance to Hoan kiam lake, Thang Long puppet show, St Joseph Cathedral, Train Street. Overall, Excellent service given by Hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Venice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I stayed here on two separate occasions and really enjoyed our stay. The hotel has a great location and the staff were extremely nice. The gentlemen Jim was very accommodating and gave us several recommendations of street food places to eat at, all of which were excellent. If I'm ever back in Hanoi, this is where I will be staying.
Stayed 2 nights in Oct 2024

8/10 Good

Maria

Travelled with family
Stayed 4 nights in Dec 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, right in the old quarter close to train st.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ozawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
私たちの滞在先は、ホテルYでした。ホテルYは便利な立地にあり、スタッフは礼儀正しく親切です。部屋は清潔で快適で、サービスも素晴らしかったです。朝食もおいしく、多様なメニューがありました。また機会があれば、ぜひホテルYを再訪したいです。ありがとうございました。
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in the heart of the city, this hotel impresses with its stunning views and convenient location. The delicious breakfast served here is a highlight, offering a variety of dishes that cater to every taste. The staff are friendly and helpful, always willing to go above and beyond to ensure a pleasant stay for guests. Overall, this hotel is a fantastic choice for those seeking a wonderful experience with beautiful surroundings, delicious food, and exceptional service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très confortable en plein milieu des quartiers historiques de Hanoi. Chaque lieu touristique est accessible confortablement à pied. Personnel très serviable et sympathique et petit déjeuner savoureux et très copieux.
Stayed 1 night in Dec 2024

10/10 Excellent

luca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel tiene una ubicación conveniente, el personal es muy amable y hospitalario. Las instalaciones son muy buenas con un muy buen desayuno. Te presentan los lugares de interés de la ciudad, las galletas también son deliciosas.

10/10 Excellent

JUDITH, CHELSEA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to many restaurants, the lake and coffee caphe!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Vietnam
This must be the best hotel we've stayed in. The room itself was extremely spacious and comfortable. The hotel has a lovely location in Hanoi Old Quarter. Best wishes to all the staff . We hope to return to Vietnam and will definitely be checking back in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Phuong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time I have been in Hanoi, I had a wonderful stay here, thanks all hotel staffs especially Jimmy and Sulli for helping us during 3 nights in Hanoi. Clean and comfortable room, delicious breakfast but a little choice, walkable location. Highly recommend !!!!

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for a total of 4 weeks and we were very happy with our stay. Ms Jennie and she staff were very warm and welcoming and helped us with all tours including Ha Long Bay and Hoi An. We stayed in the city view deluxe rooms which were great value and very spacious. It was also a great location in the Old Quarter. I would definitely recommended this hotel to anyone coming to Hanoi for business or pleasure!

4/10 Poor

JAMES

Disliked: Cleanliness, amenities, property conditions & facilities
Take note, they offer hourly rates - think about it.
Stayed 1 night in Dec 2024

10/10 Excellent

Virgil

Stayed 2 nights in Dec 2024

10/10 Excellent

Ghariwayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday vacation
We had an amazing stay. The staff were super friendly and helpful. Sully from the front desk went above and beyond in making sure our stay way awesome. Will definitely stay again when we are back in Hanoi.
Stayed 1 night in Dec 2024

10/10 Excellent

Meallana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Great location and good facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Gerhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two night (although we tried to book 3 more later that same week but sadly it was fully booked by then. The staff is incredibly friendly and helpful. The rooms are clean and well decorated. The bed is very comfortable. Our air-conditioning wasn't working properly but staff came up as soon as we called the reception and showed us how to reset it when it stopped working. The breakfast was very good and changed every day plus you could order some things like Pho soup from a menu without extra charges. I can recommend this hotel without hesitation. It's location is very convenient as well !

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stay here only 1 night very good room and very good staff always smiling and helping what ever asking them room was quite big clean bathroom had breakfast including with room but lazy wake up could not had breakfast i missed it.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フレンドリーなスタッフ、とても良いサービス。多くのエンターテイメントスポットやダイニングスポットの近くに位置し、湖まで徒歩わずか7分です。良い設備。滞在して戻ってくる価値があります。
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel conditions and facilities is so good, Very friendly staff with great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

JIHEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지금까지 하노이 올드 쿼터에서 최고의 호텔 경험을 했습니다. 최고의 위치 - 말 그대로 호안끼엠 호수에서 몇 걸음 떨어져 있습니다. 나는 인테리어 디자인을 아주 좋아했고, 모든 면에서 우아하다고 말하고 싶습니다. 체크인 시간 몇 시간 전에 체크인을 했어요. 제가 만난 모든 직원(리셉셔니스트, 매니저)은 놀라울 정도로 친절하고 세심했습니다. 감사합니다!
Stayed 2 nights in Oct 2024

10/10 Excellent

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and good facilities.The staff went above and beyond to make our stay amazing and they definitely succeeded - the room we were in was a little bit loud at times due to the hotel's location in Old Quarter, but they were extremely apologetic about the noise and tried to make up for it with little gifts throughout our stay. Would definitely recommend to anyone looking to stay in Hanoi Old Quarter despite some noise at times.