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Hanoi Royal Palace Hotel 2

4.0 star property
VIP Access

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Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Massages
Business centre
Premium Suite Large Balcony City View | View from room
Family Room with Large Window | Memory-foam beds, minibar, in-room safe, blackout curtains

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking available
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪6 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | Memory-foam beds, minibar, in-room safe, blackout curtains

Royal Panorama Suite City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | Memory-foam beds, minibar, in-room safe, blackout curtains

Family Room with Large Window

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | Memory-foam beds, minibar, in-room safe, blackout curtains

Premium Suite Large Balcony City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

Memory-foam beds, minibar, in-room safe, blackout curtains

Day Use - 3 Hours Only

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Royal Suite City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Premier Royal Suite City View

  • 47 sq m
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | Memory-foam beds, minibar, in-room safe, blackout curtains

Royal Suite, City View (2 Double and 1 Single Bed)

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Bed

View all photos for Deluxe Double Room, City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Deluxe Double Room, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

Memory-foam beds, minibar, in-room safe, blackout curtains

Deluxe Double or Twin Room with Window

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Family Suite, 1 Double and 2 Single Beds, City View

  • 42 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

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About this property

Hanoi Royal Palace Hotel 2

Art Deco hotel connected to the convention centre in Hanoi with free breakfast
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services and 24-hour room service are on-site.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
The free breakfast at Hanoi Royal Palace Hotel 2 gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Royal
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the spaciousness, cleanliness, low noise level and overall comfort
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, a library, and a terrace are also featured at Hanoi Royal Palace Hotel 2. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.
Royal – This restaurant specialises in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Royal Palace Hotel 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 5 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hanoi Royal Palace Hotel 2 offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3386 out of 3927 reviews
Rating 8 - Good. 258 out of 3927 reviews
Rating 6 - Okay. 140 out of 3927 reviews
Rating 4 - Poor. 84 out of 3927 reviews
Rating 2 - Terrible. 59 out of 3927 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thanh-Hang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a city, so the building is a little older as expected. Good Location as it's right outside the Old Quarter. Our room was very spacious. It was very nice and clean. Staff was great!
Stayed 2 nights in Dec 2024

8/10 Good

Bastian

Liked: Cleanliness, staff & service, property conditions & facilities
Very loud neighborhood and bad noise insulation, you won’t be able to sleep in …
Stayed 5 nights in Dec 2024

10/10 Excellent

Mikael

Stayed 1 night in Dec 2024

10/10 Excellent

Joakim Emil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and lovely staff.
Our family of 6 stayed here for 2 nights. Great location with walking distance to all the main attractions. The staff here are very friendly and professional. Our rooms were spacious, clean and provided everything we needed. Our rooms were cleaned daily with fresh towels and coffee/tea/water topped up. Buffet breakfast was good with a variety of food to choose from. When booking online the photos of the hotel are exactly how they are. You get what you pay for. Our family very much enjoyed our stay here and would definitely return. I highly recommended this hotel. Thank you to all the staff, job well done.
Stayed 2 nights in Oct 2024

10/10 Excellent

Doyle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
We arrived way to early to check in (7 AM) but the staff made it so comfortable for us. We could eat the amazing breakfast (great selection of Vietnamese and western food), hang out in the restaurant and the room was ready way earlier than the official check in time. The room was nice:clean, good bed, great shower and was located in the seven floor so we had a great view.
Stayed 2 nights in Oct 2024

10/10 Excellent

Briella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel to stay! Me and my friend stayed in the Royal palace while exploring Hanoi for a week. From the moment we stepped in we received an amazing service. The location of the hotel is really good. The room was really nice and clean, with a nice bathroom too and the breakfast buffet had a different selection of food. However,what made our stay so much more comfortable was all the hotel team. Everyone was very friendly and helpful. They spent their time to give us lots of advices on places to visit, and to answer patently to all our questions. They made available for us a variety of trips,tours and activities which were cheap,fun, exciting and gave us the chance to see some of Vietnam's beautiful places. All to say that we had an amazing experience. I would definitely come back and would highly recommend it to anyone!
Stayed 2 nights in Oct 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the hotel was normal in respects to the building and facilities. Room very clean and perfect service. What you would expect in a very clean, serviced and well kept Hotel in a Western Country. But the staff were were better than good they were exceptional. Nothing was a problem when you required assistance with anything. They went out of there way to make you feel comfortable and looked after. I could stay in a 5 star hotel but they are what I have experienced in my travels just a facade with no character. This hotel felt like a home away from home and a safe one too in the center of a foreign city. It had everything you needed from clean rooms, comfortable bed, tv with all working channels, wifi, hot flowing shower and a great manager who's name is Alex who will make your holiday in Hanoi and surrounding areas a great experience.
Stayed 5 nights in Dec 2024

6/10 Okay

David

Stayed 3 nights in Oct 2024

10/10 Excellent

Izabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and very good service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Palace located in the Old Quarter. It's a new hotel, clean and pleasant. The rooms are big , modern, clean ,with all the facilities you need and the buffet breakfast is fresh and tasty. The day manager, Jimmi is professional ,helpful, patient and caring. He assisted us a lot during our stay without pushing anything and provided us with very good advices and options. We felt at hoom and our stay there was wonderful.

10/10 Excellent

Marife

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un merci spécial au directeur de l'hôtel, M. Jimmy, qui nous a fourni d'excellents conseils pour notre premier voyage à Hanoi. Il a recommandé de nombreux lieux d'intérêt et d'excellentes spécialités locales. Expérience vraiment agréable. Enfin, l'hôtel offre un bon confort et une accessibilité à des prix vraiment abordables. Vous cherchez un logement à Hanoï ? Pensez à votre séjour à l'Hanoï Royal Palace Hotel. Merci

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are from Canada. We have already experienced a very interesting trip in Vietnam after having heard about Vietnam for long, an old beauty with traditional cultural values. Our family decided to make a tour to Vietnam. The 1st destination was HaNoi, the capital of Vietnam. It’s amazing and beautiful. We booked a room in the hotel Royal palace for 6 nights. This hotel has a good location. On the day we came, at the door of the hotel, we met the duty manager Jimmi. He was so polite and responsible. Everything there is so good and elegant. The rooms are clean and neat with nice arrangement. Equipment is new and modern. And the most impressive thing to us is the attitude of the staffs. We planned to go other places in the North of Vietnam like Halong, Perfume pagoda, Hoa Lu-Tam Coc. I asked the receptionists how to do a tour to those. What we received was really more than I expected. Not only were they welcomed to the customers, but also very very enthusiastic. If I did not make a mistake, the receptionist named Jennie was very helpful because we needed much help from her in planning our tour. Also, Huong and others were good at doing their jobs. This hotel should be recommended for our relatives or our friends each time they go to Vietnam

10/10 Excellent

Tran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé 5 nuits au palais royal et une autre nuit sur la baie d'Halong, toutes organisées en ligne via Jimmi avant notre arrivée. C'était une excellente introduction au Vietnam d'avoir un si bon service. La croisière organisée était vraiment bonne et comme nous avons dû renégocier le forfait à cause d'une journée de croisière en moins, tout s'est fait facilement et sans problème.

10/10 Excellent

Sandrah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel for those who are looking for a lovely trip to Vietnam, this is the perfect place. The hotel is so perfectly situated at the centre of Hanoi Old Quarter. The breakfast is included and served in a lovely spot, and everything just makes for a very pleasant stay. The staff at Royal palace is so lovely, probably the best I have ever met. We organized trips on Halong Bay and Sapa through them (I would highly recommend arranging your trips here)and it was surprised! Every thing running smoothly. They gave us a great vacation! Especially the manager, he always went out of his way to help us with anything we might need. If you expect to stay in a 5 star hotel, this is obviously not the right place for you. But we would definitely stay here again. Excellent value for money!

10/10 Excellent

masao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming, accomodating professional and friendly staff. The decor is very pleasing, modern and fresh. The location and atmosphere are great. The food terrific. Tours booked from here are authentic and reputable. We were extremely pleased with everything offered at The Royal palace hotel. The duty manager is an asset to this hotel. Highly recommended.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Dec 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this hotel was spot on. Jimmi and his staff are friendly, helpful and very professional. The hotel is quite new and has a lift, a safe in the room, a huge comfy bed and a big flat screen tv. The detailed maps we were given, came in handy for when we got lost getting in to and out of the Old Quarter. On Jimmi recommendation, we went to the NGM restaurant, near the Hoa Lo prison, and had the most delicious (and cheap) Vietnamese meal. Jimmi organised our trip to Halong Bay and our flight to Danang. The hotel also looked after our large packs (at no cost) while we were In Halong Bay. Would highly recommend this hotel to anyone with a US$60.00 a night budget.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sanskrit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Royal Palace Hotel - in the old quarter is a gem of Hanoi! In addition to perfectly kept rooms, tour advice and help, a restaurant that makes some of the best stir-fry i have had in country, and full amenities - the staff is really what makes this a must-stay! I have never been taken care of so thoughtfully and with more consideration - quite possibly anywhere in the world! They are sources on everything you might need to know in the city and around the country but more impressive is their willingness to go above and far beyond to make the stay comfortable. Whether it is walking you around the corner to recommend street food and restaurants, giving tips on how to bargain, or arrange accomodations and travel once you leave Hanoi - they are without fail accessible and ready.
Stayed 2 nights in Oct 2024

10/10 Excellent

IDA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a couple of nights then had a tour to Halong Bay (also booked by the hotel) then back for one more night. The staff were: excellent, extremely helpful and never do enough for us. When we got back from Halong Bay, the room was just like waiting for us: aircon turned on, our luggage already put in the room.....wow! Excellent..! After Halong Bay trip, we was so happy with the excellent arrangement of the hotel then we left all the rest of our program to the south of Vietnam for them to arrange. I have to say that they did a brilliant job, everything perfect and very good value for the price! The manager of the hotel, Mr. Jimmi, is absolutely great! He took care us all the time and always went out of his way to help us. We would highly recommend this hotel to anyone looking for a nice centrally located hotel with helpful, friendly and honest staff. If you desire much higher standard find a hotel were you can pay for that, but we got what we paid for with exceeded expectation
Stayed 3 nights in Dec 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel for 2 separate time slots ( 1 night and 2 nights), interrupted by a 3-day 2-night cruise in Ha Long Bay. The first room we got was on the top floor which the lift did not reach, but Mr.Alex carried our luggage for us at check-in and check-out. The room was small. It was generally clean and quiet, The second room we had was much better. It was on a lower floor which was served by the lift. The room was slightly bigger and the layout was more user friendly. The breakfast was a very nice buffet, mainly western food, but some Vietnamese food too. Highly Recommened!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kwang Chueng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel twice during our trip. As far as cleanliness, service by the staff, breakfast at the restaurant we were very satisfied. However the rooms we got during our stay were quite different. First time on the 3rd floor the room a litlle bit small but the second time I stayed in a deluxe room on the 4th floor with beautiful view from window. We were picked up by the hotel taxi at the airport and had no problem finding the driver. Driver was driving quite fast and so friendly. Hotel is very close to the lake.

10/10 Excellent

Kesner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very hospitable staff

10/10 Excellent

oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and helpful. They go on and beyond to make our stay enjoyable. They have varieties of food for breakfast. The pillows and bedding are comfortable that we had great night sleep. It is also very close to Ho Guom Lake.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed three nights at the Royal Palace hotel. We can only recommend the hotel. Great rooms, tasty breakfast and a most friendly and helpful staff. You feel most welcome from the moment you arrive.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel . Fantastic and attentive staff . Safe , clean and convenient. Good breakfast with plenty of choices . The rooms were ample size and the beds comfortable. Great value for money . Next time we are in town will stay here again
Stayed 2 nights in Oct 2024