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Hanoi Royal Palace Hotel 2

4.0 star property
VIP Access

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Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Premium Suite Large Balcony City View | View from room
Massages
Business centre
Family Room with Large Window | Memory-foam beds, minibar, in-room safe, blackout curtains

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Room service

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪6 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | Memory-foam beds, minibar, in-room safe, blackout curtains

Royal Panorama Suite City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | Memory-foam beds, minibar, in-room safe, blackout curtains

Family Room with Large Window

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | Memory-foam beds, minibar, in-room safe, blackout curtains

Premium Suite Large Balcony City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

Memory-foam beds, minibar, in-room safe, blackout curtains

Day Use - 3 Hours Only

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Royal Suite City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Premier Royal Suite City View

  • 47 sq m
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | Memory-foam beds, minibar, in-room safe, blackout curtains

Royal Suite, City View (2 Double and 1 Single Bed)

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Bed

View all photos for Deluxe Double Room, City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Deluxe Double Room, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

Memory-foam beds, minibar, in-room safe, blackout curtains

Deluxe Double or Twin Room with Window

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Family Suite, 1 Double and 2 Single Beds, City View

  • 42 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

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About this property

Hanoi Royal Palace Hotel 2

Art Deco hotel connected to the convention centre in Hanoi with free breakfast
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services and 24-hour room service are on-site.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
The free breakfast at Hanoi Royal Palace Hotel 2 gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Royal
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the comfy beds, cleanliness, overall comfort and spaciousness
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, a library, and a terrace are also featured at Hanoi Royal Palace Hotel 2. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.
Royal – This restaurant specialises in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Royal Palace Hotel 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 5 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hanoi Royal Palace Hotel 2 offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3540 out of 4133 reviews
Rating 8 - Good. 278 out of 4133 reviews
Rating 6 - Okay. 158 out of 4133 reviews
Rating 4 - Poor. 92 out of 4133 reviews
Rating 2 - Terrible. 65 out of 4133 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Could have been better
This hotel is well located in the busy Old City area. The staff were friendly and helpful. The breakfast was great! Our room though was not what we had expected. The bathroom was tiny and awkward. Our room was also quite noisy as the window was not able to fully close and the sound of music and horns could be heard until late at night.
Stayed 2 nights in Jan 2025

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff friendly and professional
Stayed 2 nights in Jan 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem! This lovely little boutique hotel is located right in the heart of the old quarter. The staff - especially Mr. Jim remembered our names and itinerary the whole time we were there. They organized various tours including Halong bay and a fabulous walking street food tour. Breakfast was great too. Highly recommend this hotel when in Hanoi.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, good service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time here in Hanoi. This hotel is located right inside the old quarter of Hanoi. All tourism spots are close by and easily accessible. The hotel staff was really friendly and made our stay super comfortable. A big shout out to Ms. Jennie who helped us with an early check in and also with general information about the city and suggested us the popular areas and food joints to visit. The room was super clean and spacious. They also helped us with our requests like laundry and breakfast after the breakfast timing ended. All in all it was a great stay with a great staff! I recommend this hotel for a warm and friendly stay in Hanoi.
Stayed 1 night in Jan 2025

8/10 Good

Tiana

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and good service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is right in the middle of the old-quarter so it's walking distance to the weekend night market (highly recommended) and the lake. The service was amazing. I arrived at 5.30 in the morning (I got the overnight train in from Hue) and they were able to have a room for me as soon as I got there. Jimmi, the Manager, was extremely helpful in helping me organise my trip to Ha Long bay as well as giving me some tips on what to see and do in the old quarter. The room was spacious, air conditioned and had a big bathroom.
Stayed 1 night in Jan 2025

10/10 Excellent

Helerin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amzing to stay this hotel .... all the staff this hotel served very helpful and fantastic always smile . and surprise to arrange the package Tour Spa and Halong Bay by mr Jimmi memorable and nice .. also good choice for restaurant...
Stayed 2 nights in Jan 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My girlfriend and I came for just one night, but it was a magical experience! Wish we had booked all our nights at this hotel. Suly was super helpful with all our questions and transportation and made sure our trip went without any hitches.
Stayed 4 nights in Jan 2025

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at this hotel in Hanoi. Staff was superb. I especially want to thank Jenny who helped enormously when contacted about a Visa issue for getting into Vietnam, she was super helpful in resolving this stressful situation. The hotel is well situated in the old quarters. I recommend it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good conditions and good facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kiengiang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean rooms with super comfy pillows and beds including free wifi and cooked breakfasts. Staff here were amazing and so helpful! We had been experiencing problems booking flights online and they offered to book them for us (no extra charge). So easy! Helped us with everything from a last minute room booking to even crossing the busy street :-). Will definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find in Hanoi! The Royal Palace Hotel has an excellent location, 5-7 min walk to Hoan Kiem Lake and so many good restaurants in the Old Quarter. The staff is very professional, but also very friendly with excellent English language skills. The breakfast was very tasty with both Asian and Western selections, also one of the best iced coffees. The rooms were modern and very clean. We will definitely stay at Royal Palace our next time in Hanoi.
Stayed 1 night in Jan 2025

10/10 Excellent

Charu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad to have chosen this hotel for my Hanoi stay! The location is excellent: minutes away from the old quarter, the bustling area near Hoàn Kiếm Lake, St Joseph's cathedral, and much more. The room was also great, clean, modern and spacious. Room service was fast and really delicious. The Concierge team immediately provided suggestions of places to visit (and a paper map, which is rare to find nowadays!) and where to eat. Additionally, they provide affordable and secure hotel-airport transfers. The check-out was smooth and the staff so helpful and understanding. Overall, a great hotel and service!

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast not very good. Elevator system antiquated. Prepare for it to be noisy, as it’s in a really busy area of the city.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. Jimmy and team were extremely hospitable and made us feel at home. They helped us with a map of the area and gave some great suggestions to spend a lovely evening at Hanoi. The location of the hotel also makes it super easy to access all the must visit spots. I recommend the hotel.
Stayed 2 nights in Jan 2025

6/10 Okay

Charu

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very very basic property with small size rooms even if you book Family Premium rooms. Limited breakfast options with respect to the price of the rooms. Staff was very polite and courteous though. You cannot open even your luggage bag as there is no visible flooring and bathrooms are even smaller.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel exceeded my expectations. the staff at this hotel go above and beyond to make sure that your stay at Hanoi is as comfortable and fun as possible. I had multiple requests and had many questions and every single one of them was answered quickly. The location is extremely convenient and close to many tourist attractions and great restaurants. I can confidently recommend this hotel to anyone looking to stay in Hanoi.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved staying here. We left some luggage a few days prior to check in as we went on a cruise to Halong Bay. We were given their welcome drink on this day even though we weren't checking in which I thought was nice. The welcome drink was the best we had in Viet Nam. All front of house staff exceeded our expectation, they make the stay so much more enjoyable. Our 18month old loved playing with all of them. Very knowledgeable staff with great English speaking skills too. We stayed in the Junior suite on the 4rd floor. Didn't hear any outside noise at night and was very spacious. The breakfast was delicious with plenty to choose from and ability to make your own caphe sua da's. Great location with a fresh fruit juice shop straight across the road, laundry next door and coffee across the road too. The food from the restaurant diagonally across the road is great too. I'd love to go back to Hanoi just to say hello to everyone and so our son can say hello to his new friends too. 10/10.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel était de 10/10, nous avons traité avec deux membres du personnel différents, les deux étaient super arrangeants et serviables. La chambre était exceptionnelle, super propre, moderne, spacieuse et dans une excellente position. Si je reviens à Hanoï, je retrouverais certainement du personnel ici.
Stayed 2 nights in Nov 2024