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Hanoi Royal Palace Hotel 2

4.0 star property
VIP Access

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Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Business centre
Family Room with Large Window | Memory-foam beds, minibar, in-room safe, blackout curtains
Massages
Premium Suite Large Balcony City View | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking available
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • Hang Gai Street
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪6 min walk‬
  • Hoa Lo Prison Museum
    ‪7 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View | Memory-foam beds, minibar, in-room safe, blackout curtains

Royal Panorama Suite City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window | Memory-foam beds, minibar, in-room safe, blackout curtains

Family Room with Large Window

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View | Memory-foam beds, minibar, in-room safe, blackout curtains

Premium Suite Large Balcony City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

Memory-foam beds, minibar, in-room safe, blackout curtains

Day Use - 3 Hours Only

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Royal Suite City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Premier Royal Suite City View

  • 47 sq m
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed) | Memory-foam beds, minibar, in-room safe, blackout curtains

Royal Suite, City View (2 Double and 1 Single Bed)

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Bed

View all photos for Deluxe Double Room, City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Deluxe Double Room, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

Memory-foam beds, minibar, in-room safe, blackout curtains

Deluxe Double or Twin Room with Window

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

Memory-foam beds, minibar, in-room safe, blackout curtains

Family Suite, 1 Double and 2 Single Beds, City View

  • 42 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

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About this property

Hanoi Royal Palace Hotel 2

Art Deco hotel connected to the convention centre in Hanoi with free breakfast
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, spa services and 24-hour room service are on-site.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
The free breakfast at Hanoi Royal Palace Hotel 2 gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Royal
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the low noise level, spaciousness, overall comfort and comfy beds
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, a library, and a terrace are also featured at Hanoi Royal Palace Hotel 2. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.
Royal – This restaurant specialises in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Royal Palace Hotel 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 5 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Hanoi Royal Palace Hotel 2 offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 3134 out of 3432 reviews
Rating 8 - Good. 239 out of 3432 reviews
Rating 6 - Okay. 28 out of 3432 reviews
Rating 4 - Poor. 14 out of 3432 reviews
Rating 2 - Terrible. 17 out of 3432 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is excellent stay. Rooms are very clean. Service is great with helpful staff. A very good economy hotel you can find in the Old Quarter,The hotel staff met all my needs. The hotel was quiet and their breakfast was limited but good.This is really a good address for anyone is far away from home that we highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
The staff provided stellar service. They were polite, professional and knowledgeable. I would definitely be staying there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen, Sea Bright

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, safe great value for money, and super welcoming and helpful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
This hotel hotel is clean a great location and the staff is absolutely wonderful. They are very friendly, professional and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

hoshang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Hanoi ! Have been there Second times . A couple of month ago , I had an Asia trip with my girlfriend . And this hotel is the best ! Don't know what to say , price , service , food , ... it's just great xD !! Swear to god I'll come back this summer !
Stayed 6 nights in Nov 2024

10/10 Excellent

Janneson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for Hanoi, I would recommend staying there in Hanoi, Mr Jimmi is very friendly, helpful and arranges trips that are competitively priced.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marsha, Carlisle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Royal Palace Hotel for a total of 4 nights. The staff were very helpful and polite. The free airport transfers both ways were a plus. Do not be fooled by the hotel's exterior. Most Hanoi hotels are like that, built in a tube fashion. The room we had was large and comfortable. Renovation and decor was brand new. Room service was efficient and prompt. The best thing about this hotel was that they were able to deliver breakfast to your room -- something which my husband and even my 7-year old son enjoyed. Location wise is good, especially the fact that they are facing a quiet section of the bustling and noisy Old Quarter. They even give you free fruit juices and hot beverages throughout the day. Personally, having visited many countries and staying in many types of hotels ranging from 3 star to 5 star ones, I would say this hotel provides better service than even some 5 star ones I have stayed in, yet the rates are so reasonable. Best of all, there is free internet in every room, hence we were able to do an internet check in. One word sums it all--- incredible!!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Bonnearin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great value and perfect location in Hanoi! The staff was incredible and always aiming to please. Rooms are comfortable, clean, and spacious.It's a fairly new hotel in a great location....we could walk everywhere. The beds were a little bit hard for my liking but it didn't stop me from having a great night's sleep. There was a minor conflict with our booking, as the previous person in our room decided to have a late check-out. The manager was extra-accomodating offering us discounts or accomodation at the sister hotels to make up for our inconvenience. The manager ensured we were well taken care of and what could have been a huge annoyance was handled professionally with above-and-beyond service! I highly recommend staying here for those who are looking for good value and top-quality service. I would definitely stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Taiki, Setagaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are good, staff fantastic! Allways smiing and helpful! We stayed there for two nights (only) but used it as our home for nearly a week because we ordered trips to both Sapa area and Halong bay from the hotel. The trips were good! When we came back we had the possibility to take a shower and to rest: also after having checked out from our room. Great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen, Sea Bright

Travelled with partner
Liked: Property conditions & facilities
Friendly helpful Staff, central location and good value for money, make this a highly recommended mid-range budget hotel.
Stayed 1 night in Nov 2024

8/10 Good

sally

Travelled with family
Liked: Cleanliness, staff & service
Staff here is amazing and very friendly and helpful. The building/rooms it self is old and seemed run downed. The washroom had a weird smell.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 (including boys aged 13 and 11) stayed for 5 nights at the Hanoi Royal Palace Hotel 2 and found it was good. The location is excellent - in the heart of the Old Quarter with Hoan Kiem Lake, Train Streets, and zillions of other stores, dining options, and sights within short walking distance. The staff were all excellent and SO helpful (including helping us order pizza one evening). The Family Room with Large Window that we’d reserved for 5 nights turned out to be smaller than we’d hoped for, and we still ended up staying 3 nights in such a room, but staff were helpful with providing us a low cost upgrade to a larger room for a couple nights when one was available which helped us make do with the smaller room for three nights. We might not book the smaller room again if a larger room is available for just a little more cost. Rooms were clean and beds were comfy. Breakfast was good. And again location was awesome! Would recommend.

8/10 Good

Soy Seng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was excellent, patient & helpful. Hotel location is perfect for staying near Old Quarter, convenient yet not too noisy.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights. The hotel is situated in an alley so not much disturbance from the honking on the streets. Short walk to shops and to Quan An Ngon for Vietnamese food. The staff are friendly. Cuong was especially helpful. The breakfast, fruit juices and internet access are a nice touch. The staff made every effort to make sure we were comfortable. Will definitely recommend this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Reba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, just 5 minutes walk to Hoan Kiem lake, rooms were perfect-spacious, clean with all amenities,we can honestly compare it to a 5 star hotels room. What really impressed me though was the kindness of the staff. They were really there when we needed sth. My warmest greetings to Jimmi and Suly! We will really miss them!
Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful reception staff - arranged day trips and taxis very efficiently. Rooms were spacious and clean, room service very good. Staff all very happy and seemed genuinely pleased to see us. Breakfast good, omelettes made to order and fresh fruit available. Perfect position to explore old town and French quarter and easy walking distance to the lake - as long as you take card crossing the roads. Saturday seemed to be car free day - enhanced general experience.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well appointed, spotlessly clean, well located and the staff very welcoming -what more could you ask for! The hotel gave advice on tours and travel and their descriptions and recommendations proved accurate and useful. They arranged train, boat (Halong Bay), and air travel plus a bus tour, for me and and met and delivered me to each with no fuss I would definately stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bonnearin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights at this hotel and cannot speak more highly of it. Staffs were so friendly and welcoming. In the old part of Hanoi which is great for wandering the little streets full of local charm and lots of great eateries all round. The breakfast was great each morning freshly cooked and a nice choice. We stayed in two different rooms one night in a deluxe and one is a Royal room. If you can afford the Royal room do as it had a lovely big balcony overlooking the city. The staff once again was wonderful and they are a credit to the hotel. Anyway to sum up a great hotel and good location - we wouldn't hesitate to return again

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the deluxe room and was very nice and clean. The staff were excellent and friendly and very helpful. We booked direct with the hotel and communications channels were brilliant maintained to ease any pressures as this was our first visit to Hanoi. We were picked up from the airport byb the hotel. Great location to walk around the old quarter and take in the life of Hanoi.
Stayed 1 night in Nov 2024

10/10 Excellent

Maurito Altamirano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can highly receommend this hotel and agree with all the excellent reviews on this site. The receptionist was the best I had ever experienced, breakfast deal and walked me personally to the lift doors. We had expected high quality and that's what we got. It made our memorable trip live up to our expectations and we will stay there again when we go to Royal palace Hotel. Breakfast was great with many choices.
Stayed 7 nights in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Emilie Kjærbye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had the pleasure of staying at this hotel for 1 night. Being a solo traveler the staff here made me feel welcome from the very second I walked in. They arranged my airport transfer. The rooms are top quality and clean with all the modern convinces, flat screen TV, aircondintioned and lovely bathroom. The decor is fresh and modern with nice ambient lighting. The staff arranged my day tour of Hanoi and also my 3 day trek to Sapa and breakfast was a nice mix of Western or Asian choices. As my train did not leave for Sapa until 8pm I was able to have my room until 5pm for half the normal rate. Even though I was not planning to stay in Hanoi after my return from Sapa the staff arranged for me to be picked up from the train station at 5am in the morning, took me back to the hotel let me shower and gave me breakfast. After breakfast they once again had my airport transfer arranged for me. I travel quite a lot and you would be very lucky if you found another hotel in this price range that offers such friendly and professional service All in all a great place to base your stay in Hanoi as its location is perfect and close to all the major attractions. 10 out 10
Stayed 1 night in Nov 2024